nursing home in Crystal, MN
Woodlake Healthcare and Rehabilitation Center
8000 Bass Lake Road, Crystal, MN 55428 · (763) 531-5400
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Woodlake Healthcare and Rehabilitation Center at a glance
Woodlake Healthcare and Rehabilitation Center is a 188-bed for-profit nursing home in Crystal, Minnesota (Hennepin County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Minnesota average of 3.2.
Residents receive about 4.3 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (December 18, 2025) found 5 health citations. The Minnesota average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 28.2% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 188
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- February 1, 1988
- Resident/family council
- Both
- County
- Hennepin County
- CMS Certification Number
- 245518
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.9 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.28 hrs | 4.19 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.90 hrs | 1.06 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.38 hrs | 2.52 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.99 hrs | 3.71 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 28.2% | 42.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 32 | 63.9 | 80.6 | Better |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,507 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 188 | 71 | 107 | |
| Average residents per day | 169 | 60 | 86 | |
| Occupancy | 89.6% | 84.1% | 80.9% |
Long-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 5.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 17.3% | 17.1% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 2.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 1.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.2% | 18.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.1% | 20.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5% | 4.1% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 4.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.5% | 12.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20% | 24.5% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 73.4% | 96.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 89.6% | 97.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 64.1% | 82.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 74.2% | 88.1% | 82% | Worse |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 24 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 18, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 19, 2026 |
| December 18, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 19, 2026 |
| December 18, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected January 19, 2026 |
| December 18, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected January 19, 2026 |
| December 18, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 19, 2026 |
| December 18, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 19, 2026 |
| December 18, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 19, 2026 |
| December 18, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected January 19, 2026 |
| September 12, 2025 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected October 21, 2025 |
| September 12, 2025 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 21, 2025 |
| July 17, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 22, 2025 |
| November 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 20, 2024 |
| October 25, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Ensure proper storage of liquid oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0930 | D Potential harm, isolated | Corrected November 29, 2024 |
| October 25, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected December 4, 2024 |
| October 25, 2024 Fire safety | Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Tag E0025 | C No harm, widespread | Corrected December 4, 2024 |
| October 25, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 4, 2024 |
| October 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 4, 2024 |
| October 25, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 4, 2024 |
| October 25, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected December 4, 2024 |
| February 12, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 15, 2024 |
| February 12, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 8, 2024 |
| February 12, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 15, 2024 |
| January 26, 2024 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | F Potential harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | F Potential harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | C No harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | C No harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 23, 2024 |
| January 26, 2024 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 23, 2024 |
| January 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 23, 2024 |
| January 26, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected February 23, 2024 |
| January 26, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected February 23, 2024 |
| January 26, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 23, 2024 |
| January 26, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected February 23, 2024 |
| January 26, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected February 23, 2024 |
| January 19, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 9, 2024 |
| December 28, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 19, 2024 |
| December 28, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 19, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NEW HOPE OPERATOR HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 08/01/2024 |
| CCP MN HOLDINGS, LLC Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| KNOBEL, REUVEN Individual | 5% or greater indirect ownership interest | — | 08/01/2024 |
| MN HC PARTNERSHIP 102 LLC Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| MN HOLDINGS 102 LLC Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| NEW HOPE HC LLC Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| RSYT 2024 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| RYST 2024 FAMILY TRUST Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| TARLOW, LEON Individual | 5% or greater indirect ownership interest | — | 08/01/2024 |
| THE ALLIVEN GROUP LLC Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| TSI FAMILY TRUST 2024 Organization | 5% or greater indirect ownership interest | — | 08/01/2024 |
| POPULAR BANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 08/01/2024 |
| 8000 BASS LAKE ROAD LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| BRADY, JAIME Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| CCP MN HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| CENTRALIZED BUSINESS SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| CHNH CONSULTING LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| DIGACORE CONSULTING Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| GOTTESMAN, DANIEL Individual | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| KNOBEL, REUVEN Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| LT CARE ACQUISITION CORP Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| MN HC PARTNERSHIP 102 LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| MN HOLDINGS 102 LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| MURPHY, KELLY Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| NEW HOPE HC LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| NEW HOPE OPERATOR HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| NEW HOPE REALTY HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| RASQUINHA, CLEMENCIA Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| RYST 2024 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| SCHMITZ, MICHAELA Individual | adp of the snf | NOT APPLICABLE | 10/14/2024 |
| TAYLOR, ROBERT Individual | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| THE ALLIVEN GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| TSI FAMILY TRUST 2024 Organization | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| TURNING POINT CONSULTING Organization | adp of the snf | NOT APPLICABLE | 08/01/2024 |
| KNOBEL, REUVEN Individual | corporate officer | NOT APPLICABLE | 08/01/2024 |
| TARLOW, LEON Individual | corporate officer | NOT APPLICABLE | 08/01/2024 |
| BRADY, JAIME Individual | managing control - governing body | NOT APPLICABLE | 08/01/2024 |
| SCHMITZ, MICHAELA Individual | managing control - governing body | NOT APPLICABLE | 10/14/2024 |
| TAYLOR, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 08/01/2024 |
Showing 40 of 48 records.
Other nursing homes near Woodlake Healthcare and Rehabilitation Center
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★★★★★1Much below averageMaranatha Care Center
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★★★★★4Above averageThe Terrace at Crystal LLC
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- Special Focus Facility
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★★★★★2Below averageMission Nursing Home
3401 East Medicine Lake Boulevard, Plymouth, MN 55441 · 3.3 mi
Non-profit · 70 beds
- Abuse citation
★★★★★1Much below averageGood Samaritan Ambassador
8100 Medicine Lake Road, New Hope, MN 55427 · 3.3 mi
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- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Woodlake Healthcare and Rehabilitation Center's rating?
Woodlake Healthcare and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Woodlake Healthcare and Rehabilitation Center receive?
Its most recent standard health inspection found 5 citations, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Woodlake Healthcare and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Woodlake Healthcare and Rehabilitation Center?
It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.
Where is Woodlake Healthcare and Rehabilitation Center and how do I contact it?
Woodlake Healthcare and Rehabilitation Center is at 8000 Bass Lake Road, Crystal, MN 55428. Phone: (763) 531-5400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.