nursing home in Crystal, MN

Woodlake Healthcare and Rehabilitation Center

8000 Bass Lake Road, Crystal, MN 55428 · (763) 531-5400

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Woodlake Healthcare and Rehabilitation Center at a glance

Woodlake Healthcare and Rehabilitation Center is a 188-bed for-profit nursing home in Crystal, Minnesota (Hennepin County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Minnesota average of 3.2.

Residents receive about 4.3 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 4.2 hours.

Its most recent standard health inspection (December 18, 2025) found 5 health citations. The Minnesota average is 7.1.

It has not received a federal fine in the past three years.

Nursing staff turnover is 28.2% per year (state average 42.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
188
Certified for
Medicare and Medicaid
Medicare-certified since
February 1, 1988
Resident/family council
Both
County
Hennepin County
CMS Certification Number
245518

Ratings

MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 54.1 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53.1 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 52.9 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)3 / 53.3 / 53.3 / 5Average

Staffing

This facility4.28 hrsMinnesota average4.19 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Minnesota and U.S. averages
MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.28 hrs4.19 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.90 hrs1.06 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.38 hrs2.52 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.99 hrs3.71 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)28.2%42.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)28.6%38.6%42.9%Better
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility5Minnesota average7U.S. average9
Health citations in the most recent inspection: this facility vs. Minnesota and U.S. averages
MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)579Better
Citations from complaint investigations (latest cycle) (lower is better)223Better
Weighted health inspection score ⓘ (lower is better)3263.980.6Better

Penalties

This facility0Minnesota average1U.S. average1
Fines in the past 3 years: this facility vs. Minnesota and U.S. averages
MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$24,507$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Certified beds18871107
Average residents per day1696086
Occupancy89.6%84.1%80.9%

Long-stay residents

This facility1.9%Minnesota average4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Minnesota and U.S. averages
MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.9%4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4%5.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)17.3%17.1%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.3%2.6%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.4%1.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16.2%18.2%13.9%Worse
Long-stay residents whose walking worsened (lower is better)26.1%20.5%14.1%Worse
Long-stay residents who lose too much weight (lower is better)5%4.1%5.2%Average
Long-stay residents with depressive symptoms (lower is better)1.9%4.1%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.5%12.5%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20%24.5%19%Average
Long-stay residents given a flu vaccine (higher is better)73.4%96.1%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)89.6%97.4%93.6%Average

Short-stay residents

This facility1.4%Minnesota average1.9%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Minnesota and U.S. averages
MeasureThis facilityMinnesota avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.4%1.9%1.6%Better
Short-stay residents given a flu vaccine (higher is better)64.1%82.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)74.2%88.1%82%Worse

Inspection citations

State inspectors cited this home for 25 health deficiencies and 24 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
December 18, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 19, 2026
December 18, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected January 19, 2026
December 18, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected January 19, 2026
December 18, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected January 19, 2026
December 18, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 19, 2026
December 18, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 19, 2026
December 18, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 19, 2026
December 18, 2025
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected January 19, 2026
September 12, 2025
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected October 21, 2025
September 12, 2025
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected October 21, 2025
July 17, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 22, 2025
November 26, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected December 20, 2024
October 25, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected November 29, 2024
October 25, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected November 29, 2024
October 25, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected November 29, 2024
October 25, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected November 29, 2024
October 25, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected November 29, 2024
October 25, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected November 29, 2024
October 25, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected November 29, 2024
October 25, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected November 29, 2024
October 25, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected November 29, 2024
October 25, 2024
Fire safety
Ensure proper storage of liquid oxygen.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0930
D
Potential harm, isolated
Corrected November 29, 2024
October 25, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
C
No harm, widespread
Corrected December 4, 2024
October 25, 2024
Fire safety
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies · Tag E0025
C
No harm, widespread
Corrected December 4, 2024
October 25, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 4, 2024
October 25, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 4, 2024
October 25, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected December 4, 2024
October 25, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected December 4, 2024
February 12, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected March 15, 2024
February 12, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected March 8, 2024
February 12, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 15, 2024
January 26, 2024
Fire safety
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Electrical Deficiencies · Tag K0901
F
Potential harm, widespread
Corrected February 23, 2024
January 26, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected February 23, 2024
January 26, 2024
Fire safety
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies · Tag K0225
F
Potential harm, widespread
Corrected February 23, 2024
January 26, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected February 23, 2024
January 26, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected February 23, 2024
January 26, 2024
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
C
No harm, widespread
Corrected February 23, 2024
January 26, 2024
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
C
No harm, widespread
Corrected February 23, 2024
January 26, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected February 23, 2024
January 26, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected February 23, 2024
January 26, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected February 23, 2024
January 26, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected February 23, 2024
January 26, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected February 23, 2024
January 26, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected February 23, 2024
January 26, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected February 23, 2024
January 26, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected February 23, 2024
January 19, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected February 9, 2024
December 28, 2023
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 19, 2024
December 28, 2023
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected January 19, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NEW HOPE OPERATOR HOLDINGS LLC
Organization
5% or greater direct ownership interest100%08/01/2024
CCP MN HOLDINGS, LLC
Organization
5% or greater indirect ownership interest—08/01/2024
KNOBEL, REUVEN
Individual
5% or greater indirect ownership interest—08/01/2024
MN HC PARTNERSHIP 102 LLC
Organization
5% or greater indirect ownership interest—08/01/2024
MN HOLDINGS 102 LLC
Organization
5% or greater indirect ownership interest—08/01/2024
NEW HOPE HC LLC
Organization
5% or greater indirect ownership interest—08/01/2024
RSYT 2024 FAMILY TRUST
Organization
5% or greater indirect ownership interest—08/01/2024
RYST 2024 FAMILY TRUST
Organization
5% or greater indirect ownership interest—08/01/2024
TARLOW, LEON
Individual
5% or greater indirect ownership interest—08/01/2024
THE ALLIVEN GROUP LLC
Organization
5% or greater indirect ownership interest—08/01/2024
TSI FAMILY TRUST 2024
Organization
5% or greater indirect ownership interest—08/01/2024
POPULAR BANK
Organization
5% or greater mortgage interestNOT APPLICABLE08/01/2024
8000 BASS LAKE ROAD LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
BRADY, JAIME
Individual
adp of the snfNOT APPLICABLE08/01/2024
CCP MN HOLDINGS, LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
CENTRALIZED BUSINESS SERVICES LLC
Organization
adp of the snfNOT APPLICABLE08/01/2024
CHNH CONSULTING LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
CLIFTONLARSONALLEN LLP
Organization
adp of the snfNOT APPLICABLE08/01/2024
DIGACORE CONSULTING
Organization
adp of the snfNOT APPLICABLE01/08/2025
GOTTESMAN, DANIEL
Individual
adp of the snfNOT APPLICABLE01/08/2025
KNOBEL, REUVEN
Individual
adp of the snfNOT APPLICABLE08/01/2024
LT CARE ACQUISITION CORP
Organization
adp of the snfNOT APPLICABLE08/01/2024
MN HC PARTNERSHIP 102 LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
MN HOLDINGS 102 LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
MURPHY, KELLY
Individual
adp of the snfNOT APPLICABLE08/01/2024
NEW HOPE HC LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
NEW HOPE OPERATOR HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
NEW HOPE REALTY HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
RASQUINHA, CLEMENCIA
Individual
adp of the snfNOT APPLICABLE08/01/2024
RYST 2024 FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE01/08/2025
SCHMITZ, MICHAELA
Individual
adp of the snfNOT APPLICABLE10/14/2024
TAYLOR, ROBERT
Individual
adp of the snfNOT APPLICABLE08/01/2024
THE ALLIVEN GROUP LLC
Organization
adp of the snfNOT APPLICABLE01/08/2025
TSI FAMILY TRUST 2024
Organization
adp of the snfNOT APPLICABLE01/08/2025
TURNING POINT CONSULTING
Organization
adp of the snfNOT APPLICABLE08/01/2024
KNOBEL, REUVEN
Individual
corporate officerNOT APPLICABLE08/01/2024
TARLOW, LEON
Individual
corporate officerNOT APPLICABLE08/01/2024
BRADY, JAIME
Individual
managing control - governing bodyNOT APPLICABLE08/01/2024
SCHMITZ, MICHAELA
Individual
managing control - governing bodyNOT APPLICABLE10/14/2024
TAYLOR, ROBERT
Individual
managing control - governing bodyNOT APPLICABLE08/01/2024

Showing 40 of 48 records.

Other nursing homes near Woodlake Healthcare and Rehabilitation Center

  1. North Ridge Health and Rehab

    5430 Boone Avenue North, New Hope, MN 55428 · under 1 mi

    For-profit · 320 beds · Part of Mission Health Communities

    ★★★★★1Much below average
  2. Maranatha Care Center

    5409 69th Avenue North, Brooklyn Center, MN 55429 · 2.3 mi

    Non-profit · 97 beds · Part of Presbyterian Homes & Services

    ★★★★★4Above average
  3. The Terrace at Crystal LLC

    3245 Vera Cruz Avenue North, Crystal, MN 55422 · 2.8 mi

    For-profit · 85 beds

    • Special Focus Facility
    Not rated
  4. Good Samaritan Society - Specialty Care Community

    3815 West Broadway Avenue, Robbinsdale, MN 55422 · 3.3 mi

    Non-profit · 96 beds · Part of Good Samaritan Society

    ★★★★★2Below average
  5. Mission Nursing Home

    3401 East Medicine Lake Boulevard, Plymouth, MN 55441 · 3.3 mi

    Non-profit · 70 beds

    • Abuse citation
    ★★★★★1Much below average
  6. Good Samaritan Ambassador

    8100 Medicine Lake Road, New Hope, MN 55427 · 3.3 mi

    Non-profit · 77 beds · Part of Good Samaritan Society

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Crystal, MN · Compare side by side

Frequently asked questions

What is Woodlake Healthcare and Rehabilitation Center's rating?

Woodlake Healthcare and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.

How many inspection citations did Woodlake Healthcare and Rehabilitation Center receive?

Its most recent standard health inspection found 5 citations, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.

Does Woodlake Healthcare and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Woodlake Healthcare and Rehabilitation Center?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is Woodlake Healthcare and Rehabilitation Center and how do I contact it?

Woodlake Healthcare and Rehabilitation Center is at 8000 Bass Lake Road, Crystal, MN 55428. Phone: (763) 531-5400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.