nursing home in Duluth, MN
Viewcrest Health Center
3111 Church Street, Duluth, MN 55811 · (218) 727-8801
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Viewcrest Health Center at a glance
Viewcrest Health Center is a 88-bed non-profit nursing home in Duluth, Minnesota (St. Louis County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Minnesota average of 3.2.
Residents receive about 3.4 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (August 21, 2025) found 1 health citation. The Minnesota average is 7.1.
Federal regulators fined it 5 times in the past three years, totaling $71,076.
Nursing staff turnover is 52.3% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 88
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- St. Francis Health Services
- Medicare-certified since
- January 1, 1987
- Resident/family council
- Resident
- County
- St. Louis County
- CMS Certification Number
- 245414
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.9 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.44 hrs | 4.19 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.74 hrs | 1.06 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.41 hrs | 2.52 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.14 hrs | 3.71 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 52.3% | 42.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 42.1% | 38.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 40 | 63.9 | 80.6 | Better |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 5 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $71,076 | $24,507 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 6 | 1 | 1 | Worse |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 88 | 71 | 107 | |
| Average residents per day | 84 | 60 | 86 | |
| Occupancy | 95.3% | 84.1% | 80.9% |
Long-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 5.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.6% | 17.1% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 2.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.9% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.1% | 18.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21.2% | 20.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.5% | 4.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4.1% | 4.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.7% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.4% | 12.5% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 29.5% | 24.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.5% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.5% | 97.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.3% | 82.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 57.3% | 88.1% | 82% | Worse |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 2, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 7, 2026 |
| August 21, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 12, 2025 |
| August 21, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 12, 2025 |
| March 21, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected March 14, 2025 |
| August 29, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 4, 2024 |
| July 11, 2024 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | G Actual harm, isolated | Corrected August 2, 2024 |
| July 11, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected August 2, 2024 |
| July 11, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected August 2, 2024 |
| July 11, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 2, 2024 |
| July 11, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected August 2, 2024 |
| July 11, 2024 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | F Potential harm, widespread | Corrected August 7, 2024 |
| July 11, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 7, 2024 |
| July 11, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected August 7, 2024 |
| July 11, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 7, 2024 |
| July 11, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected August 7, 2024 |
| May 14, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected May 10, 2024 |
| February 14, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 12, 2024 |
| September 21, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected November 2, 2023 |
| September 21, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 2, 2023 |
| September 21, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 2, 2023 |
| September 21, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | C No harm, widespread | Corrected November 2, 2023 |
| September 21, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected November 8, 2023 |
| September 21, 2023 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected November 8, 2023 |
| September 21, 2023 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | E Potential harm, pattern | Corrected November 8, 2023 |
| September 21, 2023 Standard | Assure the security of all personal funds of residents deposited with the facility. Resident Rights Deficiencies · Tag F0570 | E Potential harm, pattern | Corrected November 8, 2023 |
| September 21, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected November 8, 2023 |
| September 21, 2023 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | E Potential harm, pattern | Corrected November 8, 2023 |
| September 21, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 21, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 8, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 6 federal penalties in the past three years, including $71,076 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| June 2, 2026 | Payment Denial | 5 days from July 2, 2026 |
| June 2, 2026 | Fine | $19,635 |
| March 21, 2025 | Fine | $17,345 |
| July 11, 2024 | Fine | $10,839 |
| May 14, 2024 | Fine | $14,433 |
| February 14, 2024 | Fine | $8,824 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BACH, CURTIS Individual | adp of the snf | NOT APPLICABLE | 08/28/2024 |
| BARRY, HEIDI Individual | adp of the snf | NOT APPLICABLE | 05/21/2023 |
| BIG STONE THERAPIES, INC Organization | adp of the snf | NOT APPLICABLE | 10/22/2025 |
| BOYUM, BRITNEY Individual | adp of the snf | NOT APPLICABLE | 04/23/2012 |
| BURROWS, AMANDA Individual | adp of the snf | NOT APPLICABLE | 01/02/2024 |
| CASPERS, MEGAN Individual | adp of the snf | NOT APPLICABLE | 12/29/2014 |
| CHRISTENSEN, DREW Individual | adp of the snf | NOT APPLICABLE | 02/19/2024 |
| DRIPPS, DANIEL Individual | adp of the snf | NOT APPLICABLE | 01/01/2016 |
| EDIN, COLT Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| EHLERS, DOUGLAS Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| EIDE BAILLY LLP Organization | adp of the snf | NOT APPLICABLE | 10/22/2025 |
| FISHEL, CHESTER Individual | adp of the snf | NOT APPLICABLE | 11/30/1998 |
| GOODNOUGH, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| GRANHEIM, KASCIE Individual | adp of the snf | NOT APPLICABLE | 11/20/2023 |
| HANNEKEN, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 07/20/2022 |
| HEJHAL, ROXANNE Individual | adp of the snf | NOT APPLICABLE | 04/10/2023 |
| HOFMANN, REED Individual | adp of the snf | NOT APPLICABLE | 05/08/2023 |
| LAFLAMME, DARREN Individual | adp of the snf | NOT APPLICABLE | 04/02/1990 |
| LAIR, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LETICH, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 11/01/2023 |
| LIENEMANN, STEVEN Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| LUETMER, JOHN Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| MARLOW, JINA Individual | adp of the snf | NOT APPLICABLE | 06/06/2022 |
| NELSON, PATRICK Individual | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| OLIPHANT, MIRANDA Individual | adp of the snf | NOT APPLICABLE | 07/23/2015 |
| PETERSON-DEVRIES, CAMI Individual | adp of the snf | NOT APPLICABLE | 05/08/2022 |
| RAW, CAROL Individual | adp of the snf | NOT APPLICABLE | 08/16/2005 |
| RENTZ, LAURA Individual | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| RENTZ, MARK Individual | adp of the snf | NOT APPLICABLE | 04/22/2024 |
| RENTZ, PAUL Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| RYAN, BEN Individual | adp of the snf | NOT APPLICABLE | 12/27/2012 |
| RYAN, GEOFFREY Individual | adp of the snf | NOT APPLICABLE | 01/12/1998 |
| SCHNEIDER, TODD Individual | adp of the snf | NOT APPLICABLE | 07/01/2013 |
| SLIVENSKY, JANE Individual | adp of the snf | NOT APPLICABLE | 06/20/2022 |
| ST. FRANCIS HEALTH SERVICES OF MORRIS, INC Organization | adp of the snf | NOT APPLICABLE | 09/18/2025 |
| STOCK, KELSEY Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| TEPOVICH, NICHOLAS Individual | adp of the snf | NOT APPLICABLE | 07/08/2024 |
| THOMPSON, RENEE Individual | adp of the snf | NOT APPLICABLE | 10/10/2018 |
| TOMOSON, APRIL Individual | adp of the snf | NOT APPLICABLE | 07/12/2021 |
| WALKER, AMY Individual | adp of the snf | NOT APPLICABLE | 05/13/2024 |
Showing 40 of 115 records.
Other nursing homes near Viewcrest Health Center
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★★★★★2Below averageBenedictine Health Center
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★★★★★1Much below averageBayshore Residence and Rehabilitation Center
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★★★★★2Below average- ★★★★★1Much below average
The North Shore Estates LLC
7700 Grand Avenue, Duluth, MN 55807 · 4.6 mi
For-profit · 70 beds · Part of Monarch Healthcare Management
★★★★★2Below averageDove Healthcare - Superior
1800 New York Ave, Superior, WI 54880 · 4.8 mi
For-profit · 118 beds · Part of Dove Healthcare
★★★★★2Below average
Frequently asked questions
What is Viewcrest Health Center's rating?
Viewcrest Health Center has 3 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Viewcrest Health Center receive?
Its most recent standard health inspection found 1 citation, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Viewcrest Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Viewcrest Health Center?
It is non profit - church related and part of St. Francis Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Viewcrest Health Center and how do I contact it?
Viewcrest Health Center is at 3111 Church Street, Duluth, MN 55811. Phone: (218) 727-8801.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.