nursing home in Eden Prairie, MN
Flagstone
12500 Castlemoor Drive, Eden Prairie, MN 55344 · (952) 829-6500
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Flagstone at a glance
Flagstone is a 72-bed non-profit nursing home in Eden Prairie, Minnesota (Hennepin County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Minnesota average of 3.2.
Residents receive about 4.3 hours of nursing care per day (1.2 of them from registered nurses), close to the state average of 4.2 hours.
Its most recent standard health inspection (March 20, 2026) found 10 health citations. The Minnesota average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 37.5% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Presbyterian Homes & Services
- Medicare-certified since
- May 1, 1986
- Resident/family council
- Resident
- County
- Hennepin County
- CMS Certification Number
- 245312
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.9 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.29 hrs | 4.19 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.23 hrs | 1.06 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.83 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.08 hrs | 3.71 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 37.5% | 42.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 63.9 | 80.6 | Better |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,507 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 71 | 107 | |
| Average residents per day | 67 | 60 | 86 | |
| Occupancy | 93.6% | 84.1% | 80.9% |
Long-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.7% | 4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.3% | 5.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.4% | 17.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 2.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.8% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23.9% | 18.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.2% | 20.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.1% | 4.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.5% | 4.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.1% | 12.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.2% | 24.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 91.7% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.4% | 97.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.9% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 74.2% | 82.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 83.1% | 88.1% | 82% | Average |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 20, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 16, 2026 |
| March 20, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected April 16, 2026 |
| March 20, 2026 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected April 16, 2026 |
| March 20, 2026 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected April 16, 2026 |
| March 20, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected April 16, 2026 |
| March 20, 2026 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 22, 2026 |
| March 20, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 20, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 20, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 23, 2026 |
| July 17, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 17, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 15, 2025 |
| January 29, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 29, 2025 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected March 4, 2025 |
| January 29, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected March 4, 2025 |
| January 29, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 29, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected March 4, 2025 |
| March 20, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 20, 2024 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 20, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 20, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 20, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 29, 2024 |
| March 20, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 20, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 20, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 20, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 20, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 29, 2024 |
| March 20, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 29, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PRESBYTERIAN HOMES AND SERVICES Organization | 5% or greater direct ownership interest | 100% | 09/01/2021 |
| UMB BANK NATIONAL ASSOCIATION Organization | 5% or greater mortgage interest | NOT APPLICABLE | 10/24/2019 |
| UMB BANK NATIONAL ASSOCIATION Organization | 5% or greater security interest | NOT APPLICABLE | 10/24/2019 |
| FLETCHER, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| MEYER, MARK Individual | adp of the snf | NOT APPLICABLE | 03/11/2011 |
| MIELKE, JOHN Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| PETERSON, HEIDI Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| PHS MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 12/19/2025 |
| STINER, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 06/10/2024 |
| FLETCHER, JONATHAN Individual | corporate director | NOT APPLICABLE | 02/01/2025 |
| PEDERSON, MARK Individual | corporate director | NOT APPLICABLE | 12/01/2025 |
| PETERSON, HEIDI Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| FLETCHER, JONATHAN Individual | corporate officer | NOT APPLICABLE | 02/01/2025 |
| PETERSON, HEIDI Individual | corporate officer | NOT APPLICABLE | 12/01/2025 |
| FLETCHER, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| MEYER, MARK Individual | operational/managerial control | NOT APPLICABLE | 03/11/2011 |
| MIELKE, JOHN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| PETERSON, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| PHS MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 03/11/2011 |
| STINER, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 06/10/2024 |
Other nursing homes near Flagstone
Friendship Village of Bloomington
8130 Highwood Drive, Bloomington, MN 55438 · 2.1 mi
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★★★★★4Above averageHopkins Restorative Care Center
725 Second Avenue South, Hopkins, MN 55343 · 4.4 mi
For-profit · 65 beds · Part of North Shore Healthcare
★★★★★1Much below average- ★★★★★1Much below average
Chapel View Health Care Center
615 Minnetonka Mills Road, Hopkins, MN 55343 · 5.5 mi
Non-profit · 100 beds · Part of Cassia
★★★★★4Above averageAurora on France
6500 France Avenue, Edina, MN 55435 · 5.6 mi
Non-profit · 65 beds · Part of Ebenezer Senior Living
★★★★★4Above averageMinnesota Masonic Home Care Center
11501 Masonic Home Drive, Bloomington, MN 55437 · 5.6 mi
Non-profit · 194 beds
- CMS high performer
★★★★★5Much above average
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Frequently asked questions
What is Flagstone's rating?
Flagstone has 4 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Flagstone receive?
Its most recent standard health inspection found 10 citations, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Flagstone accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Flagstone?
It is non profit - corporation and part of Presbyterian Homes & Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Flagstone and how do I contact it?
Flagstone is at 12500 Castlemoor Drive, Eden Prairie, MN 55344. Phone: (952) 829-6500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.