nursing home in Rochester, MN
Charter House INC
211 Northwest Second Street, Rochester, MN 55901 · (507) 266-7862
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Charter House INC at a glance
Charter House INC is a 32-bed non-profit nursing home in Rochester, Minnesota (Olmsted County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Minnesota average of 3.2.
Residents receive about 9.5 hours of nursing care per day (3.5 of them from registered nurses), better than the state average of 4.2 hours.
Its most recent standard health inspection (December 31, 2025) found 1 health citation. The Minnesota average is 7.1.
Federal regulators fined it 1 time in the past three years, totaling $8,824.
Nursing staff turnover is 53.8% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 32
- Certified for
- Medicare
- Medicare-certified since
- July 1, 1985
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Olmsted County
- CMS Certification Number
- 245282
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 9.47 hrs | 4.19 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 3.47 hrs | 1.06 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.49 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 8.20 hrs | 3.71 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 53.8% | 42.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 45.5% | 38.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 15 | 63.9 | 80.6 | Better |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,824 | $24,507 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 32 | 71 | 107 | |
| Average residents per day | 13 | 60 | 86 | |
| Occupancy | 41.3% | 84.1% | 80.9% |
Short-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.9% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 82.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.9% | 88.1% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 19, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 29, 2026 |
| December 31, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected January 31, 2026 |
| December 31, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected March 31, 2026 |
| December 31, 2025 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | C No harm, widespread | Corrected March 31, 2026 |
| October 16, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected November 29, 2024 |
| October 16, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 22, 2024 |
| October 16, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected November 22, 2024 |
| August 29, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 29, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 29, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | C No harm, widespread | Corrected September 30, 2024 |
| February 12, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 9, 2024 |
| November 16, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected January 2, 2024 |
| November 16, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 2, 2024 |
| November 16, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected January 2, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,824 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 12, 2024 | Fine | $8,824 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RUSTAD, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 04/16/2025 |
| VERDOORN, BRANDON Individual | adp of the snf | NOT APPLICABLE | 05/05/2025 |
| AVIKAINEN, BRIDGET Individual | corporate director | NOT APPLICABLE | 03/08/2023 |
| BAUER, BRENT Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| BUECHLER, TAMARA Individual | corporate director | NOT APPLICABLE | 03/09/2022 |
| LEBRASSEUR, NATHAN Individual | corporate director | NOT APPLICABLE | 01/01/2017 |
| PIGNOLO, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| POE, JOHNATHAN Individual | corporate director | NOT APPLICABLE | 01/17/2017 |
| RUSTAD, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 12/01/2020 |
| AVIKAINEN, BRIDGET Individual | corporate officer | NOT APPLICABLE | 03/08/2023 |
| RUSTAD, CHRISTOPHER Individual | corporate officer | NOT APPLICABLE | 12/01/2020 |
| ALIX, JAY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| BAICKER, KATHERINE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| BAKER, DOUGLAS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| BILICIC, GEORGE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| BROWN, SALLY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| BURNS, URSULA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| CAINE, NATALIE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| CALLSTROM, MATTHEW Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| COMFERE, NNEKA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| DAHLEN, DENNIS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| DAVIS, JED Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| DAVIS, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| DIDEHBAN, ROSHANAK Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| DUNN, AJANI Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| FAMUYIDE, ABIMBOLA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| FARRUGIA, GIANRICO Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| FONSECA, RAFAEL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| FRANCIS, JAMES Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| GERBERDING, JULIE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| GORMAN, PAUL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| GRAY, RICHARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| HARA, AMY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| HUBERT, SHERRY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| MCLAUGHLIN, SARAH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| PECK, KRISTIN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| PERETSMAN, NANCY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| POWELL, MICHAEL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| REMY, DONALD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
| RIHAL, CHARANJIT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2003 |
Showing 40 of 54 records.
Other nursing homes near Charter House INC
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★★★★★1Much below averageEdenbrook of Rochester
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★★★★★2Below averageEdenbrook Rochester West
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★★★★★2Below averageMadonna Towers of Rochester
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★★★★★3AverageRochester Rehabilitation and Living Center
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Frequently asked questions
What is Charter House INC's rating?
Charter House INC has 5 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Charter House INC receive?
Its most recent standard health inspection found 1 citation, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Charter House INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Charter House INC?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Charter House INC and how do I contact it?
Charter House INC is at 211 Northwest Second Street, Rochester, MN 55901. Phone: (507) 266-7862.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.