nursing home in Duluth, MN
Franciscan Health Center
3910 Minnesota Avenue, Duluth, MN 55802 · (218) 727-8933
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Franciscan Health Center at a glance
Franciscan Health Center is a 47-bed non-profit nursing home in Duluth, Minnesota (St. Louis County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Minnesota average of 3.2.
Residents receive about 3.8 hours of nursing care per day (1.2 of them from registered nurses), worse than the state average of 4.2 hours.
Its most recent standard health inspection (February 27, 2026) found 14 health citations. The Minnesota average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 46.2% per year (state average 42.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 47
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- St. Francis Health Services
- Medicare-certified since
- February 1, 1983
- Resident/family council
- Resident
- County
- St. Louis County
- CMS Certification Number
- 245258
Ratings
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.2 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.9 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.80 hrs | 4.19 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.19 hrs | 1.06 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.22 hrs | 2.52 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.26 hrs | 3.71 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 46.2% | 42.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 31.3% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 86 | 63.9 | 80.6 | Worse |
Penalties
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,507 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 47 | 71 | 107 | |
| Average residents per day | 37 | 60 | 86 | |
| Occupancy | 77.9% | 84.1% | 80.9% |
Long-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 9.5% | 5.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.5% | 17.1% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 5.5% | 2.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.6% | 1.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 30.5% | 18.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 31.4% | 20.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 0% | 4.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 7.8% | 4.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 24.8% | 12.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 36.1% | 24.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 89.7% | 96.1% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 97.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Minnesota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.1% | 88.1% | 82% | Better |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected April 26, 2026 |
| February 27, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Provide rooms that can be unlocked from inside without a key. Egress Deficiencies · Tag K0221 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected April 28, 2026 |
| February 27, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 28, 2026 |
| February 27, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 28, 2026 |
| February 27, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 28, 2026 |
| January 29, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 27, 2026 |
| December 12, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 12, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 12, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 12, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 12, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 12, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 12, 2024 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 12, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 12, 2024 Standard | The resident has the right to receive notices in a format and a language he or she understands. Resident Rights Deficiencies · Tag F0574 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 12, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 12, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected January 31, 2025 |
| August 9, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 6, 2024 |
| August 9, 2024 Complaint | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | D Potential harm, isolated | Corrected September 6, 2024 |
| August 9, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 6, 2024 |
| March 19, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 15, 2024 |
| March 19, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 15, 2024 |
| October 5, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected November 20, 2023 |
| October 5, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected November 20, 2023 |
| October 5, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected November 20, 2023 |
| October 5, 2023 Standard | Assure the security of all personal funds of residents deposited with the facility. Resident Rights Deficiencies · Tag F0570 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 5, 2023 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 5, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 22, 2023 |
| October 5, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected November 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BACH, CURTIS Individual | adp of the snf | NOT APPLICABLE | 08/28/2024 |
| BAKKE, CHRISTINE Individual | adp of the snf | NOT APPLICABLE | 09/30/2019 |
| BIG STONE THERAPIES, INC Organization | adp of the snf | NOT APPLICABLE | 10/22/2025 |
| BOIT, SAMMY Individual | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| BURROWS, AMANDA Individual | adp of the snf | NOT APPLICABLE | 01/02/2024 |
| CASPERS, MEGAN Individual | adp of the snf | NOT APPLICABLE | 12/29/2014 |
| DEROCHE, KAYLA Individual | adp of the snf | NOT APPLICABLE | 02/24/2025 |
| EDIN, COLT Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| EIDE BAILLY LLP Organization | adp of the snf | NOT APPLICABLE | 10/22/2025 |
| ERDAHL, JOHN Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| FELLMAN, LINDA Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| FISHEL, CHESTER Individual | adp of the snf | NOT APPLICABLE | 11/30/1998 |
| GOODNOUGH, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| GRANHEIM, KASCIE Individual | adp of the snf | NOT APPLICABLE | 11/20/2023 |
| HANNEKEN, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 07/20/2022 |
| HEJHAL, ROXANNE Individual | adp of the snf | NOT APPLICABLE | 04/10/2023 |
| HOFMANN, REED Individual | adp of the snf | NOT APPLICABLE | 05/08/2023 |
| HONDL, JESSICA Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| MARLOW, JINA Individual | adp of the snf | NOT APPLICABLE | 06/06/2022 |
| MURRAY, ALEXIS Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| PETERSON-DEVRIES, CAMI Individual | adp of the snf | NOT APPLICABLE | 05/08/2022 |
| RAW, CAROL Individual | adp of the snf | NOT APPLICABLE | 06/09/2008 |
| RENTZ, MARK Individual | adp of the snf | NOT APPLICABLE | 04/22/2024 |
| RYAN, BEN Individual | adp of the snf | NOT APPLICABLE | 12/27/2012 |
| RYAN, GEOFFREY Individual | adp of the snf | NOT APPLICABLE | 01/12/1998 |
| STOCK, KELSEY Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| SUNDAL-YETKA, LISA Individual | adp of the snf | NOT APPLICABLE | 08/01/2023 |
| THOMPSON, RENEE Individual | adp of the snf | NOT APPLICABLE | 10/10/2018 |
| TOMOSON, APRIL Individual | adp of the snf | NOT APPLICABLE | 07/12/2021 |
| WALKER, AMY Individual | adp of the snf | NOT APPLICABLE | 05/13/2024 |
| WOLF, JORDAN Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BACH, CURTIS Individual | corporate director | NOT APPLICABLE | 08/28/2024 |
| DRIPPS, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2026 |
| EHLERS, DOUGLAS Individual | corporate director | NOT APPLICABLE | 05/26/2026 |
| GOODNOUGH, JENNIFER Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| GRAMM, TIMOTHY Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| LAIR, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2025 |
| LIENEMANN, STEVEN Individual | corporate director | NOT APPLICABLE | 05/26/2006 |
| LUETMER, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| NELSON, PATRICK Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
Showing 40 of 103 records.
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Benedictine Health Center
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Frequently asked questions
What is Franciscan Health Center's rating?
Franciscan Health Center has 1 out of 5 stars on the CMS overall star rating. The average for Minnesota nursing homes is 3.2 stars.
How many inspection citations did Franciscan Health Center receive?
Its most recent standard health inspection found 14 citations, compared with a Minnesota average of 7.1. Every citation is listed on this page with its severity.
Does Franciscan Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Franciscan Health Center?
It is non profit - corporation and part of St. Francis Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Franciscan Health Center and how do I contact it?
Franciscan Health Center is at 3910 Minnesota Avenue, Duluth, MN 55802. Phone: (218) 727-8933.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.