nursing home in Novi, MI
Novi Lakes Health Campus
41795 W 12 Mile Rd, Novi, MI 48377 · (248) 449-1655
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Novi Lakes Health Campus at a glance
Novi Lakes Health Campus is a 54-bed for-profit nursing home in Novi, Michigan (Oakland County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 4.2 hours of nursing care per day (1.1 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (July 8, 2026) found 7 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.8% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 54
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trilogy Health Services
- Medicare-certified since
- December 15, 2016
- Resident/family council
- Resident
- County
- Oakland County
- CMS Certification Number
- 235718
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.18 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.12 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.76 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.60 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 38.8% | 44.1% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 11.1% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 51 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 54 | 104 | 107 | |
| Average residents per day | 51 | 86 | 86 | |
| Occupancy | 94.1% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.2% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.1% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.3% | 10.8% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.1% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.4% | 20% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.2% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 29, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected August 5, 2026 |
| July 29, 2026 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected August 5, 2026 |
| July 8, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 9, 2026 |
| July 8, 2026 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | E Potential harm, pattern | Corrected July 9, 2026 |
| July 8, 2026 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | E Potential harm, pattern | Corrected July 9, 2026 |
| July 8, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected August 4, 2026 |
| July 8, 2026 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | E Potential harm, pattern | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 4, 2026 |
| July 8, 2026 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected August 4, 2026 |
| July 8, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 4, 2026 |
| June 18, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 8, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 13, 2025 |
| May 8, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected May 8, 2025 |
| May 8, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 4, 2025 |
| May 8, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 4, 2025 |
| May 8, 2025 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | E Potential harm, pattern | Corrected June 4, 2025 |
| May 8, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected June 4, 2025 |
| May 8, 2025 Standard | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | D Potential harm, isolated | Corrected June 4, 2025 |
| April 17, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | F Potential harm, widespread | Corrected May 21, 2024 |
| April 17, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 21, 2024 |
| April 17, 2024 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 17, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 17, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 17, 2024 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected May 21, 2024 |
| January 30, 2024 Complaint | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Tag F0622 | D Potential harm, isolated | Corrected February 13, 2024 |
| November 15, 2023 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 29, 2023 |
| November 15, 2023 Complaint | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected November 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CONTINENTAL MERGER SUB LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME INC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| TRILOGY HOLDINGS NT-HCI, LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2021 |
| REGIONS BANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 07/20/2018 |
| BARNEY, LEIGH Individual | corporate officer | NOT APPLICABLE | 11/01/2019 |
| BRYANT, WILLIAM Individual | corporate officer | NOT APPLICABLE | 01/05/2016 |
| BUFFORD, RANDALL Individual | corporate officer | NOT APPLICABLE | 11/01/2019 |
| CONNER, GREGORY Individual | corporate officer | NOT APPLICABLE | 06/03/2021 |
| DAVIS, DAVID Individual | corporate officer | NOT APPLICABLE | 08/21/2017 |
| MEHAFFEY, TODD Individual | corporate officer | NOT APPLICABLE | 01/31/2022 |
| PIETROWSKI, CRISTINA Individual | corporate officer | NOT APPLICABLE | 01/31/2022 |
| PROSKY, DANNY Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| STREIFF, MATHIEU Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| REARDON, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 05/16/2018 |
| TRILOGY MANAGEMENT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2021 |
| CORBIN, KATHY Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2015 |
| FIGHTMASTER, LISA Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2015 |
Other nursing homes near Novi Lakes Health Campus
Fox Run Village
41215 Fox Run Road, Novi, MI 48377 · 1.1 mi
Non-profit · 44 beds · Part of Erickson Senior Living
- CMS high performer
★★★★★5Much above averageThe Manor of Novi
24500 Meadowbrook Rd, Novi, MI 48375 · 1.9 mi
For-profit · 130 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★1Much below average- ★★★★★4Above average
Wellbridge of Novi
48300 11 Mile Road, Novi, MI 48374 · 3.4 mi
For-profit · 100 beds · Part of The Wellbridge Group
★★★★★3AverageMarvin & Betty Danto Health Care Center
6800 West Maple, West Bloomfield, MI 48322 · 4.1 mi
For-profit · 155 beds · Part of Preferred Care
★★★★★3AverageMedilodge of Farmington
34225 Grand River Ave, Farmington, MI 48335 · 4.3 mi
For-profit · 117 beds · Part of Medilodge
- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Novi Lakes Health Campus's rating?
Novi Lakes Health Campus has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Novi Lakes Health Campus receive?
Its most recent standard health inspection found 7 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Novi Lakes Health Campus accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Novi Lakes Health Campus?
It is for profit - corporation and part of Trilogy Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Novi Lakes Health Campus and how do I contact it?
Novi Lakes Health Campus is at 41795 W 12 Mile Rd, Novi, MI 48377. Phone: (248) 449-1655.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.