nursing home in Grand Rapids, MI
Covenant Village of the Great Lakes
2520 Lake Michigan Drive NW, Grand Rapids, MI 49504 · (616) 735-6050
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Covenant Village of the Great Lakes at a glance
Covenant Village of the Great Lakes is a 37-bed non-profit nursing home in Grand Rapids, Michigan (Kent County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 4.3 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (March 26, 2026) found 4 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 37
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Covenant Living
- Medicare-certified since
- October 28, 2004
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Kent County
- CMS Certification Number
- 235614
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.28 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.94 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.40 hrs | 2.33 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.81 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 33 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 37 | 104 | 107 | |
| Average residents per day | 31 | 86 | 86 | |
| Occupancy | 83.8% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.1% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 11.4% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.3% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 28.3% | 10.8% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.3% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.8% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.1% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 27.2% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.2% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.9% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.5% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 26, 2026 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected April 17, 2026 |
| March 26, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 17, 2026 |
| March 26, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 26, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 26, 2026 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected April 17, 2026 |
| March 5, 2025 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | F Potential harm, widespread | Corrected March 28, 2025 |
| March 5, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected April 4, 2025 |
| March 5, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 28, 2025 |
| March 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 5, 2025 |
| March 5, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 28, 2025 |
| March 5, 2025 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected March 28, 2025 |
| March 5, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected March 28, 2025 |
| January 26, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected February 21, 2024 |
| January 26, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 14, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES Organization | 5% or greater direct ownership interest | 100% | 03/28/1995 |
| CHRISTENSEN, PAMELA Individual | contracted managing employee | NOT APPLICABLE | 07/01/2013 |
| MANLOVE, MATT Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| OXENDALE, ROGER Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| CUNLIFFE, TERRI Individual | corporate officer | NOT APPLICABLE | 05/22/2015 |
| ERICKSON, DAVID Individual | corporate officer | NOT APPLICABLE | 01/31/2008 |
| HOLT, JODY Individual | corporate officer | NOT APPLICABLE | 06/02/2017 |
| AAGAARD, JON Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| EASTBURG, MARK Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| ESPINOSA, MARC Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| HODGKINSON, DONALD Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| STANTE, MARLENE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| VINING, ANNE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2013 |
| CUNLIFFE, TERRI Individual | w-2 managing employee | NOT APPLICABLE | 05/22/2015 |
Other nursing homes near Covenant Village of the Great Lakes
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- CMS high performer
★★★★★5Much above averageValley View Care Center
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- Abuse citation
★★★★★1Much below averageMary Free Bed Sub-Acute Rehabilitation
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★★★★★4Above averageMichigan Veteran Homes at Grand Rapids
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Government · 128 beds
- CMS high performer
★★★★★5Much above averageCorewell Health Grand Rapids Hospitals Rehabilitat
1226 Cedar Street NE, Grand Rapids, MI 49503 · 4.6 mi
Non-profit · 120 beds · Part of Corewell Health
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Frequently asked questions
What is Covenant Village of the Great Lakes's rating?
Covenant Village of the Great Lakes has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Covenant Village of the Great Lakes receive?
Its most recent standard health inspection found 4 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Covenant Village of the Great Lakes accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Covenant Village of the Great Lakes?
It is non profit - corporation and part of Covenant Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Covenant Village of the Great Lakes and how do I contact it?
Covenant Village of the Great Lakes is at 2520 Lake Michigan Drive NW, Grand Rapids, MI 49504. Phone: (616) 735-6050.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.