nursing home in Ann Arbor, MI
Optalis Health and Rehabilitation of Ann Arbor
4701 East Huron River Drive, Ann Arbor, MI 48105 · (734) 975-2600
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Optalis Health and Rehabilitation of Ann Arbor at a glance
Optalis Health and Rehabilitation of Ann Arbor is a 180-bed for-profit nursing home in Ann Arbor, Michigan (Washtenaw County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Michigan average of 3.1.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (July 9, 2026) found 13 health citations. The Michigan average is 9.9.
Federal regulators fined it 1 time in the past three years, totaling $15,593.
Nursing staff turnover is 50.3% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 180
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Optalis Health & Rehabilitation
- Medicare-certified since
- August 13, 1997
- Resident/family council
- Resident
- County
- Washtenaw County
- CMS Certification Number
- 235580
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.71 hrs | 3.99 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.76 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.20 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 50.3% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 36.8% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 85 | 89.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $15,593 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 180 | 104 | 107 | |
| Average residents per day | 139 | 86 | 86 | |
| Occupancy | 77.4% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.4% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 7.4% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 6.1% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.1% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.5% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.7% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.3% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.5% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 9, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected August 10, 2026 |
| July 9, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 10, 2026 |
| July 9, 2026 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected August 12, 2026 |
| July 9, 2026 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected August 12, 2026 |
| July 9, 2026 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected August 12, 2026 |
| July 9, 2026 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 12, 2026 |
| July 9, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected August 12, 2026 |
| May 14, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 12, 2026 |
| December 15, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected January 8, 2026 |
| April 10, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Fire safety | Conform to length requirements for dead end corridors. Egress Deficiencies · Tag K0251 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected May 10, 2025 |
| April 10, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 10, 2025 |
| April 10, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 10, 2025 |
| April 10, 2025 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | B No harm, pattern | Corrected May 10, 2025 |
| March 19, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 4, 2025 |
| March 19, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 4, 2025 |
| March 19, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected April 4, 2025 |
| March 19, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 4, 2025 |
| March 19, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 4, 2025 |
| November 21, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 24, 2024 |
| November 21, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 24, 2024 |
| August 7, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 20, 2024 |
| March 26, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 10, 2024 |
| March 26, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected April 10, 2024 |
| March 26, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected April 10, 2024 |
| March 26, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 10, 2024 |
| March 26, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 10, 2024 |
| March 26, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected April 10, 2024 |
| February 8, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected February 17, 2024 |
| December 5, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 15, 2023 |
| December 5, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $15,593 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 5, 2023 | Fine | $15,593 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OM HOLDCO 5 LLC Organization | 5% or greater direct ownership interest | 100% | 04/07/2023 |
| CHARLES FRANKLIN LLC Organization | 5% or greater indirect ownership interest | — | 04/07/2023 |
| CHARLES WESTLAND LLC Organization | 5% or greater indirect ownership interest | — | 04/07/2023 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST Organization | 5% or greater indirect ownership interest | — | 04/07/2023 |
| OPTALIS LP INVESTORS 5 LLC Organization | 5% or greater indirect ownership interest | — | 04/07/2023 |
| SNW LLC Organization | 5% or greater indirect ownership interest | — | 04/07/2023 |
| CHARLES FRANKLIN LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| CHARLES WESTLAND LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| FORBRIGHT BANK Organization | adp of the snf | NOT APPLICABLE | 01/26/2026 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| LEWIS, DEJUANA Individual | adp of the snf | NOT APPLICABLE | 12/01/2025 |
| OBS OF MI LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2025 |
| OM HOLDCO 5 LLC Organization | adp of the snf | NOT APPLICABLE | 05/12/2026 |
| OPTALIS LP INVESTORS 5 LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| PAAR 108 LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| SALEH, MOHAMMAD Individual | adp of the snf | NOT APPLICABLE | 12/01/2025 |
| SCHLAUPITZ MADHAVAN Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| SNW LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| SWALWELL, AMY Individual | adp of the snf | NOT APPLICABLE | 05/12/2026 |
| OPTUM MANAGEMENT SOLUTIONS. INC Organization | indirect ownership interest | NOT APPLICABLE | 04/07/2023 |
| SWALWELL, AMY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
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Frequently asked questions
What is Optalis Health and Rehabilitation of Ann Arbor's rating?
Optalis Health and Rehabilitation of Ann Arbor has 3 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Optalis Health and Rehabilitation of Ann Arbor receive?
Its most recent standard health inspection found 13 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Optalis Health and Rehabilitation of Ann Arbor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Optalis Health and Rehabilitation of Ann Arbor?
It is for profit - limited liability company and part of Optalis Health & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Optalis Health and Rehabilitation of Ann Arbor and how do I contact it?
Optalis Health and Rehabilitation of Ann Arbor is at 4701 East Huron River Drive, Ann Arbor, MI 48105. Phone: (734) 975-2600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.