nursing home in West Branch, MI
The Villa at West Branch
445 South Valley Street, West Branch, MI 48661 · (989) 345-3600
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Villa at West Branch at a glance
The Villa at West Branch is a 70-bed for-profit nursing home in West Branch, Michigan (Ogemaw County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Michigan average of 3.1.
Residents receive about 3.8 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (June 10, 2026) found 11 health citations. The Michigan average is 9.9.
Federal regulators fined it 1 time in the past three years, totaling $56,193.
Nursing staff turnover is 58.7% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 70
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Villa Healthcare
- Medicare-certified since
- July 1, 1981
- Resident/family council
- Resident
- County
- Ogemaw County
- CMS Certification Number
- 235414
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.77 hrs | 3.99 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.75 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.30 hrs | 2.33 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.22 hrs | 3.50 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 58.7% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 73.7% | 39.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 94 | 89.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $56,193 | $29,376 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 70 | 104 | 107 | |
| Average residents per day | 59 | 86 | 86 | |
| Occupancy | 83.6% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.8% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.4% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.7% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.9% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13.3% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 76% | 4.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.6% | 19.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.5% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.8% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.3% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.9% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 39 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 10, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | F Potential harm, widespread | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 10, 2026 |
| June 10, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 10, 2026 |
| June 10, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 10, 2026 |
| June 10, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected July 10, 2026 |
| August 22, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 15, 2025 |
| April 29, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 28, 2025 |
| April 29, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected May 28, 2025 |
| April 29, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected May 28, 2025 |
| April 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 28, 2025 |
| April 29, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected May 28, 2025 |
| April 29, 2025 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected May 28, 2025 |
| April 29, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected May 28, 2025 |
| April 29, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected May 28, 2025 |
| May 9, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected June 13, 2024 |
| May 9, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 13, 2024 |
| May 9, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 13, 2024 |
| May 9, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 13, 2024 |
| May 9, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected June 13, 2024 |
| May 9, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected June 13, 2024 |
| May 9, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 13, 2024 |
| September 7, 2023 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected July 14, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $56,193 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 9, 2024 | Fine | $56,193 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OMNIA OPCO HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 07/01/2023 |
| DEYARMOND, MELISSA Individual | adp of the snf | NOT APPLICABLE | 01/15/2024 |
| SINGERMAN, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 07/01/2023 |
| BERGER, MENACHEM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/14/2025 |
| ISRAEL, BENJAMIN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/14/2025 |
| KROLL, GABRIEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/21/2025 |
| NAGEL, STEVEN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/21/2025 |
| STERN, TODD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/14/2025 |
| AARON, JONATHAN Individual | managing control - governing body | NOT APPLICABLE | 07/01/2023 |
| AARON, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
| BAUMOL, YEHOSHUA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
| DEYARMOND, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 01/15/2024 |
| GRAF, MARCELLA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
| SINGERMAN, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
Other nursing homes near The Villa at West Branch
The Villa at Rose City
517 West Page Street, Rose City, MI 48654 · 11.7 mi
For-profit · 102 beds · Part of Villa Healthcare
★★★★★3AverageMedilodge of Sterling
500 School Road, Sterling, MI 48659 · 15.6 mi
For-profit · 39 beds · Part of Medilodge
- CMS high performer
★★★★★5Much above averageGladwin Nursing and Rehabilitation Community
3270 Pratt Lake Road, Gladwin, MI 48624 · 22.3 mi
For-profit · 60 beds · Part of Atrium Centers
★★★★★4Above averageMymichigan Skilled Nursing Facility
805 West Cedar, Standish, MI 48658 · 23.7 mi
Non-profit · 29 beds
- CMS high performer
★★★★★5Much above averageIntersect Healthcare of Roscommon
1290 East Michigan Highway, Roscommon, MI 48653 · 23.9 mi
For-profit · 39 beds · Part of Mission Point Healthcare Services
- CMS high performer
★★★★★5Much above averageGladwin Pines Nursing and Rehabilitation Center
449 Quarter Street, Gladwin, MI 48624 · 24.1 mi
For-profit · 84 beds · Part of The Peplinski Group
★★★★★2Below average
Frequently asked questions
What is The Villa at West Branch's rating?
The Villa at West Branch has 3 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did The Villa at West Branch receive?
Its most recent standard health inspection found 11 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does The Villa at West Branch accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Villa at West Branch?
It is for profit - limited liability company and part of Villa Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Villa at West Branch and how do I contact it?
The Villa at West Branch is at 445 South Valley Street, West Branch, MI 48661. Phone: (989) 345-3600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.