nursing home in Detroit, MI
West Oaks Senior Care & Rehab Center
22355 W Eight Mile Rd, Detroit, MI 48219 · (313) 255-6450
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Oaks Senior Care & Rehab Center at a glance
West Oaks Senior Care & Rehab Center is a 102-bed for-profit nursing home in Detroit, Michigan (Wayne County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (June 25, 2025) found 3 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 55.3% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 102
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Nexcare Health Systems
- Medicare-certified since
- October 1, 1978
- Resident/family council
- Resident
- County
- Wayne County
- CMS Certification Number
- 235374
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.70 hrs | 3.99 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.12 hrs | 2.33 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.40 hrs | 3.50 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 55.3% | 44.1% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 89.4 | 80.6 | Better |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 102 | 104 | 107 | |
| Average residents per day | 99 | 86 | 86 | |
| Occupancy | 97.2% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.1% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.2% | 14.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.7% | 10.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 1.9% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10.1% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.3% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 2.9% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.1% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 1.5% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 95.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 68.1% | 79.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.6% | 83.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 17, 2025 |
| July 15, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected January 19, 2026 |
| June 25, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected July 14, 2025 |
| June 25, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 14, 2025 |
| June 25, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected July 14, 2025 |
| June 25, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected July 14, 2025 |
| June 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 14, 2025 |
| June 25, 2025 Standard | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected July 14, 2025 |
| April 8, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 6, 2025 |
| December 5, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 23, 2024 |
| June 27, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 30, 2024 |
| June 27, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected July 12, 2024 |
| June 27, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected July 12, 2024 |
| May 7, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 29, 2024 |
| December 5, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 19, 2023 |
| December 5, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected December 19, 2023 |
| September 18, 2023 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 27, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected August 15, 2023 |
| July 27, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected August 15, 2023 |
| July 27, 2023 Standard | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Tag F0727 | F Potential harm, widespread | Corrected August 15, 2023 |
| July 27, 2023 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected August 15, 2023 |
| July 27, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 15, 2023 |
| July 27, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected August 15, 2023 |
| July 27, 2023 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected August 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NEXCARE HOLDINGS, LLC Organization | 5% or greater direct ownership interest | 100% | 11/01/2013 |
| SANGSTER, TODD Individual | corporate officer | NOT APPLICABLE | 11/04/2013 |
| NEXCARE HEALTH SYSTEMS, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2005 |
| PERRY, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 08/01/2015 |
| GARDNER, ROSEMARY Individual | w-2 managing employee | NOT APPLICABLE | 08/03/2018 |
Other nursing homes near West Oaks Senior Care & Rehab Center
Regency Heights-Detroit
19100 West Seven Mile Road, Detroit, MI 48219 · 1.3 mi
For-profit · 168 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★3AverageThe Villa at Great Lakes Crossing
22811 W Seven Mile Rd, Detroit, MI 48219 · 1.3 mi
For-profit · 96 beds · Part of Villa Healthcare
★★★★★2Below average- ★★★★★2Below average
The Orchards at Redford
25330 West Six Mile Road, Redford, MI 48240 · 2.5 mi
For-profit · 88 beds · Part of The Orchards Michigan
★★★★★1Much below averageHartford Nursing & Rehabilitation Center
6700 W Outer Dr, Detroit, MI 48235 · 2.9 mi
For-profit · 188 beds · Part of Ciena Healthcare/Laurel Health Care
★★★★★3AverageThe Orchards at Northwest
16181 Hubbell St, Detroit, MI 48235 · 3.3 mi
For-profit · 154 beds · Part of The Orchards Michigan
★★★★★1Much below average
Frequently asked questions
What is West Oaks Senior Care & Rehab Center's rating?
West Oaks Senior Care & Rehab Center has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did West Oaks Senior Care & Rehab Center receive?
Its most recent standard health inspection found 3 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does West Oaks Senior Care & Rehab Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns West Oaks Senior Care & Rehab Center?
It is for profit - limited liability company and part of Nexcare Health Systems. The ownership section on this page lists the owners and managers reported to CMS.
Where is West Oaks Senior Care & Rehab Center and how do I contact it?
West Oaks Senior Care & Rehab Center is at 22355 W Eight Mile Rd, Detroit, MI 48219. Phone: (313) 255-6450.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.