nursing home in Spring Lake, MI
Heartwood Lodge Trinity Health
18525 Woodland Ridge Drive, Spring Lake, MI 49456 · (616) 842-0770
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartwood Lodge Trinity Health at a glance
Heartwood Lodge Trinity Health is a 84-bed non-profit nursing home in Spring Lake, Michigan (Ottawa County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Michigan average of 3.1.
Residents receive about 4 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (June 13, 2025) found 21 health citations. The Michigan average is 9.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 48% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 84
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trinity Health
- Medicare-certified since
- August 1, 1978
- Resident/family council
- Resident
- County
- Ottawa County
- CMS Certification Number
- 235373
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.97 hrs | 3.99 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.78 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.62 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.59 hrs | 3.50 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 48% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 75% | 39.2% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 21 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 152 | 89.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $29,376 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 84 | 104 | 107 | |
| Average residents per day | 76 | 86 | 86 | |
| Occupancy | 90.7% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.3% | 5.1% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26.8% | 14.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.8% | 0.8% | 0.8% | Average |
| Long-stay residents needing more help with daily activities (lower is better) | 14.5% | 10.8% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 13% | 12% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.8% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.5% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.3% | 19.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 16.3% | 20% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 77.2% | 95% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.4% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.9% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.4% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 26, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 12, 2025 |
| June 13, 2025 Fire safety | Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Tag E0025 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Standard | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | F Potential harm, widespread | Corrected July 10, 2025 |
| June 13, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected July 30, 2025 |
| June 13, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected July 10, 2025 |
| June 13, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 30, 2025 |
| June 13, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 10, 2025 |
| June 13, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 30, 2025 |
| June 13, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 10, 2025 |
| April 23, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 10, 2025 |
| April 23, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 30, 2025 |
| February 13, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected April 1, 2025 |
| October 29, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 5, 2024 |
| June 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected August 5, 2024 |
| June 27, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 27, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 27, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 5, 2024 |
| June 29, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected August 11, 2023 |
| June 29, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 11, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 23, 2025 | Payment Denial | 19 days from July 11, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TRINITY CONTINUING CARE SERVICES Organization | 5% or greater direct ownership interest | 100% | 10/01/2022 |
| CARTER, BENJAMIN Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HAMILTON-CRAWFORD, JANICE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HANDY, JOANNE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| HENKEL, ARTHUR Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| JONES, BEVERLY Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| MINNIX, WILLIAM Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| POOLE, LEJON Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| TAG, ANNA MARIE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| TAPIA, MARJORIE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| VILLARRUEL, ANTONIA Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| WELLS, DEWAYNE Individual | corporate director | NOT APPLICABLE | 10/01/2022 |
| BOWENS, MARCUS Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| HAMILTON-CRAWFORD, JANICE Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| HARVEY, TAMMY Individual | corporate officer | NOT APPLICABLE | 07/01/2008 |
| HENKEL, ARTHUR Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| HOOYENGA, JUDY Individual | corporate officer | NOT APPLICABLE | 07/01/2008 |
| MURRAY, MANDI Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| PARKER, TIMOTHY Individual | corporate officer | NOT APPLICABLE | 07/01/2019 |
| TAG, ANNA MARIE Individual | corporate officer | NOT APPLICABLE | 10/01/2022 |
| BOWENS, MARCUS Individual | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| LATOVICK, PAMELA Individual | operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| KRAMER, TINA Individual | w-2 managing employee | NOT APPLICABLE | 09/13/2021 |
Other nursing homes near Heartwood Lodge Trinity Health
Medilodge at the Shore
900 South Beacon Boulevard, Grand Haven, MI 49417 · 3 mi
For-profit · 126 beds · Part of Medilodge
★★★★★2Below averageRiverside Nursing Centre
415 Friant Street, Grand Haven, MI 49417 · 3.2 mi
For-profit · 34 beds · Part of Atrium Centers
★★★★★1Much below averageRoosevelt Park Nursing and Rehabilitation Communit
1300 West Broadway Avenue, Muskegon, MI 49441 · 7.7 mi
For-profit · 39 beds · Part of Atrium Centers
- Abuse citation
★★★★★2Below averageOptalis Health & Rehabilitation of Muskegon
1061 West Hackley Avenue, Muskegon, MI 49441 · 8.4 mi
For-profit · 107 beds · Part of Optalis Health & Rehabilitation
★★★★★2Below averageChristian Care Nursing Center
2053 South Sheridan Drive, Muskegon, MI 49442 · 8.9 mi
Non-profit · 49 beds
★★★★★2Below averageLake Woods Nursing & Rehabilitation Center
1684 Vulcan Street, Muskegon, MI 49442 · 9 mi
For-profit · 90 beds · Part of The Peplinski Group
★★★★★2Below average
Frequently asked questions
What is Heartwood Lodge Trinity Health's rating?
Heartwood Lodge Trinity Health has 1 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Heartwood Lodge Trinity Health receive?
Its most recent standard health inspection found 21 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Heartwood Lodge Trinity Health accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heartwood Lodge Trinity Health?
It is non profit - corporation and part of Trinity Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heartwood Lodge Trinity Health and how do I contact it?
Heartwood Lodge Trinity Health is at 18525 Woodland Ridge Drive, Spring Lake, MI 49456. Phone: (616) 842-0770.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.