nursing home in Owosso, MI

Pleasant View Shiawassee County Medical Care Facil

275 Caledonia Drive, Owosso, MI 48867 · (989) 743-3491

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★4
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Pleasant View Shiawassee County Medical Care Facil at a glance

Pleasant View Shiawassee County Medical Care Facil is a 136-bed government nursing home in Owosso, Michigan (Shiawassee County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.

Residents receive about 4 hours of nursing care per day (1.1 of them from registered nurses), close to the state average of 4 hours.

Its most recent standard health inspection (June 12, 2025) found 4 health citations. The Michigan average is 9.9.

It has not received a federal fine in the past three years.

Nursing staff turnover is 46.3% per year (state average 44.1%).

Facility details

Type
Nursing home
Ownership
Government - County
Beds
136
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Shiawassee County
CMS Certification Number
235067

Ratings

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.1 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 53.6 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.9 / 53.6 / 5Better
Long-stay quality rating (higher is better)4 / 54 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)5 / 53.5 / 53.3 / 5Better

Staffing

This facility3.97 hrsMichigan average3.99 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.97 hrs3.99 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)1.07 hrs0.78 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.52 hrs2.33 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.51 hrs3.50 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)46.3%44.1%45.8%Average
Registered nurse turnover (yearly) (lower is better)51.1%39.2%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility4Michigan average10U.S. average9
Health citations in the most recent inspection: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)4109Better
Citations from complaint investigations (latest cycle) (lower is better)233Better
Weighted health inspection score ⓘ (lower is better)1789.480.6Better

Penalties

This facility0Michigan average1U.S. average1
Fines in the past 3 years: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$29,376$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Certified beds136104107
Average residents per day1338686
Occupancy98.1%83.4%80.9%

Long-stay residents

This facility2.9%Michigan average3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.9%3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)0.6%5.1%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.4%14.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.2%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.4%10.8%13.9%Better
Long-stay residents whose walking worsened (lower is better)12.9%12%14.1%Better
Long-stay residents who lose too much weight (lower is better)4.4%5.4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.6%4.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)19.5%19.4%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)23.8%20%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%95.3%93.6%Better

Short-stay residents

This facility1.3%Michigan average1.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Michigan and U.S. averages
MeasureThis facilityMichigan avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%1.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)91.7%79.5%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)97.4%83.3%82%Better

Inspection citations

State inspectors cited this home for 7 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 2, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected July 29, 2026
July 2, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected July 29, 2026
June 12, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected July 18, 2025
June 12, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected July 18, 2025
August 1, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected October 10, 2024
August 1, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected August 30, 2024
August 1, 2024
Fire safety
Ensure gas cylinders are properly stored.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0906
E
Potential harm, pattern
Corrected August 30, 2024
March 22, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 25, 2024
January 26, 2024
Complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected March 1, 2024
June 14, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected July 17, 2023
June 14, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected July 17, 2023
June 14, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected November 30, 2023
June 14, 2023
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected July 17, 2023
June 14, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected November 30, 2023
June 14, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
B
No harm, pattern
Corrected July 17, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
COUNTY OF SHIAWASSEE
Organization
5% or greater direct ownership interest100%01/01/1966
BAKOUSIDIS, KELLY
Individual
adp of the snfNOT APPLICABLE05/19/2025
BALDWIN, RACHEL
Individual
adp of the snfNOT APPLICABLE06/28/2019
COUNTY OF SHIAWASSEE
Organization
adp of the snfNOT APPLICABLE01/01/1966
DELAU, THERESA
Individual
adp of the snfNOT APPLICABLE07/15/2017
ESPINOZA, SHANA
Individual
adp of the snfNOT APPLICABLE01/16/2017
GOKEE, CHERI
Individual
adp of the snfNOT APPLICABLE11/15/2021
KNIEPER, KELLY
Individual
adp of the snfNOT APPLICABLE07/22/2018
LAMB, SANDRA
Individual
adp of the snfNOT APPLICABLE11/10/2015
RAFIE, RAMIN
Individual
adp of the snfNOT APPLICABLE05/01/2023
SMITHINGELL, JEFFERY
Individual
adp of the snfNOT APPLICABLE10/01/2010
TOMAC, ERIKA
Individual
adp of the snfNOT APPLICABLE09/20/2024
WOODRUFF, TABITHA
Individual
adp of the snfNOT APPLICABLE06/28/2019
BONTRAGER, GREGORY
Individual
managing control - governing bodyNOT APPLICABLE11/16/2018
CIVILLE, CYNTHIA
Individual
managing control - governing bodyNOT APPLICABLE06/15/2017
KNAUFF, LONDA
Individual
managing control - governing bodyNOT APPLICABLE01/01/1985
BAKOUSIDIS, KELLY
Individual
operational/managerial controlNOT APPLICABLE05/19/2025
BALDWIN, RACHEL
Individual
operational/managerial controlNOT APPLICABLE06/28/2019
DELAU, THERESA
Individual
operational/managerial controlNOT APPLICABLE07/15/2017
ESPINOZA, SHANA
Individual
operational/managerial controlNOT APPLICABLE01/16/2017
GOKEE, CHERI
Individual
operational/managerial controlNOT APPLICABLE11/15/2021
KNIEPER, KELLY
Individual
operational/managerial controlNOT APPLICABLE07/22/2018
LAMB, SANDRA
Individual
operational/managerial controlNOT APPLICABLE11/10/2015
RAFIE, RAMIN
Individual
operational/managerial controlNOT APPLICABLE05/01/2023
SMITHINGELL, JEFFERY
Individual
operational/managerial controlNOT APPLICABLE10/01/2010
TOMAC, ERIKA
Individual
operational/managerial controlNOT APPLICABLE09/20/2024
WOODRUFF, TABITHA
Individual
operational/managerial controlNOT APPLICABLE06/28/2019

Other nursing homes near Pleasant View Shiawassee County Medical Care Facil

  1. Memorial Healthcare Center

    826 W King Street, Owosso, MI 48867 · 1.6 mi

    Non-profit · 39 beds

    • CMS high performer
    ★★★★★5Much above average
  2. Durand Senior Care and Rehab Center

    8750 E Monroe Road, Durand, MI 48429 · 10.4 mi

    For-profit · 141 beds · Part of Nexcare Health Systems

    ★★★★★4Above average
  3. Ovid Healthcare Center

    9480 E M-21, Ovid, MI 48866 · 11.5 mi

    For-profit · 94 beds · Part of Ciena Healthcare/Laurel Health Care

    ★★★★★4Above average
  4. Chesaning Nursing and Rehabilitation Center

    201 South Front Street, Chesaning, MI 48616 · 12.7 mi

    For-profit · 51 beds

    ★★★★★2Below average
  5. Majestic Care of Flushing

    540 Sunnyside Drive, Flushing, MI 48433 · 17.1 mi

    For-profit · 140 beds · Part of Majestic Care

    ★★★★★1Much below average
  6. Medilodge of Montrose INC

    9317 West Vienna Road, Montrose, MI 48457 · 18.8 mi

    For-profit · 121 beds · Part of Medilodge

    • Abuse citation
    ★★★★★1Much below average

All nursing homes in Owosso, MI · Compare side by side

Frequently asked questions

What is Pleasant View Shiawassee County Medical Care Facil's rating?

Pleasant View Shiawassee County Medical Care Facil has 5 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.

How many inspection citations did Pleasant View Shiawassee County Medical Care Facil receive?

Its most recent standard health inspection found 4 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.

Does Pleasant View Shiawassee County Medical Care Facil accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Pleasant View Shiawassee County Medical Care Facil?

It is government - county. The ownership section on this page lists the owners and managers reported to CMS.

Where is Pleasant View Shiawassee County Medical Care Facil and how do I contact it?

Pleasant View Shiawassee County Medical Care Facil is at 275 Caledonia Drive, Owosso, MI 48867. Phone: (989) 743-3491.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.