nursing home in Hancock, MI
Canal View - Houghton County
1100 Quincy Street, Hancock, MI 49930 · (906) 482-5050
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Canal View - Houghton County at a glance
Canal View - Houghton County is a 197-bed government nursing home in Hancock, Michigan (Houghton County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Michigan average of 3.1.
Residents receive about 4.9 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (January 28, 2026) found 7 health citations. The Michigan average is 9.9.
Federal regulators fined it 2 times in the past three years, totaling $39,988.
Nursing staff turnover is 47% per year (state average 44.1%).
Facility details
- Type
- Nursing home
- Ownership
- Government - City/County
- Beds
- 197
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Houghton County
- CMS Certification Number
- 235031
Ratings
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.90 hrs | 3.99 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.30 hrs | 0.78 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.25 hrs | 2.33 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.33 hrs | 3.50 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 47% | 44.1% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 28.6% | 39.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 10 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 76.8 | 89.4 | 80.6 | Average |
Penalties
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $39,988 | $29,376 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 197 | 104 | 107 | |
| Average residents per day | 132 | 86 | 86 | |
| Occupancy | 66.9% | 83.4% | 80.9% |
Long-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.9% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 5.1% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 25.1% | 14.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.9% | 10.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.4% | 12% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 7.5% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 4.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.4% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.6% | 19.4% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.9% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 95.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Michigan avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.3% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.6% | 79.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.9% | 83.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 30 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 28, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected February 23, 2026 |
| January 28, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected February 20, 2026 |
| January 28, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 29, 2026 |
| January 28, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected February 20, 2026 |
| January 28, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected February 20, 2026 |
| January 28, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 6, 2026 |
| January 28, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 28, 2026 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 28, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 28, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 6, 2026 |
| September 25, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 26, 2025 |
| September 25, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected December 6, 2025 |
| November 20, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | F Potential harm, widespread | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected December 16, 2024 |
| November 20, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 18, 2024 |
| November 20, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 18, 2024 |
| November 20, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected December 18, 2024 |
| April 24, 2024 Complaint | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected June 24, 2024 |
| March 6, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 2, 2024 |
| December 8, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Establish policies and procedures including evacuation. Emergency Preparedness Deficiencies · Tag E0020 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 7, 2024 |
| December 8, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected January 4, 2024 |
| December 8, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 7, 2024 |
| December 8, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected January 4, 2024 |
| December 8, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected January 4, 2024 |
| December 8, 2023 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | F Potential harm, widespread | Corrected January 4, 2024 |
| December 8, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 23, 2024 |
| December 8, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected January 31, 2024 |
| December 8, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected January 4, 2024 |
| December 8, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected January 4, 2024 |
| September 27, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $39,988 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 6, 2024 | Fine | $24,395 |
| December 8, 2023 | Payment Denial | 49 days from January 5, 2024 |
| December 8, 2023 | Fine | $15,593 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HOUGHTON COUNTY MEDICAL CARE FACILITY Organization | 5% or greater direct ownership interest | 100% | 01/01/1968 |
| KINZEL, TERRY Individual | adp of the snf | NOT APPLICABLE | 01/24/2025 |
| LAPLANDER, ADAM Individual | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| HILGERS, CHRISTY Individual | managing control - governing body | NOT APPLICABLE | 11/01/2010 |
| JENICH, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2013 |
| TERVO, JAMES Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| DESTRAMPE, KARA Individual | operational/managerial control | NOT APPLICABLE | 01/15/2025 |
| HOUGHTON COUNTY MEDICAL CARE FACILITY Organization | operational/managerial control | NOT APPLICABLE | 08/06/1996 |
| KINZEL, TERRY Individual | operational/managerial control | NOT APPLICABLE | 01/24/2025 |
| KURU, ASHLEY Individual | operational/managerial control | NOT APPLICABLE | 01/15/2025 |
| LAPLANDER, ADAM Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
Other nursing homes near Canal View - Houghton County
Mission Point Nursing & Physical Rehabilitation Ce
1400 Poplar Street, Hancock, MI 49930 · under 1 mi
For-profit · 39 beds · Part of Mission Point Healthcare Services
★★★★★1Much below averagePortagepointe
500 Campus Drive, Hancock, MI 49930 · 1.1 mi
For-profit · 60 beds · Part of Lifepoint Health
- Abuse citation
★★★★★2Below averageGreentree of Hubbell Rehabilitation and Health
52225 B Avenue, Hubbell, MI 49934 · 8.7 mi
For-profit · 55 beds
- Special Focus candidate
★★★★★1Much below averageBayside Village
832 Sicotte Street, L' Anse, MI 49946 · 26 mi
Non-profit · 59 beds
- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Canal View - Houghton County's rating?
Canal View - Houghton County has 4 out of 5 stars on the CMS overall star rating. The average for Michigan nursing homes is 3.1 stars.
How many inspection citations did Canal View - Houghton County receive?
Its most recent standard health inspection found 7 citations, compared with a Michigan average of 9.9. Every citation is listed on this page with its severity.
Does Canal View - Houghton County accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Canal View - Houghton County?
It is government - city/county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Canal View - Houghton County and how do I contact it?
Canal View - Houghton County is at 1100 Quincy Street, Hancock, MI 49930. Phone: (906) 482-5050.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.