nursing home in Fall River, MA

Fall River Healthcare

1748 Highland Avenue, Fall River, MA 02720 · (508) 730-1070

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Fall River Healthcare at a glance

Fall River Healthcare is a 176-bed for-profit nursing home in Fall River, Massachusetts (Bristol County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.

Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (December 22, 2025) found 14 health citations. The Massachusetts average is 6.8.

Federal regulators fined it 4 times in the past three years, totaling $385,062.

Nursing staff turnover is 49.7% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
176
Certified for
Medicare and Medicaid
Chain / affiliated entity
Next Step Healthcare
Medicare-certified since
February 27, 1997
Resident/family council
Resident
County
Bristol County
CMS Certification Number
225723

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 53 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)2 / 53 / 53.3 / 5Worse

Staffing

This facility3.42 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.42 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.51 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.08 hrs2.25 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.11 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)49.7%38.2%45.8%Worse
Registered nurse turnover (yearly) (lower is better)57.7%42.6%42.9%Worse
Administrators who left in the past year (lower is better)201Worse

Inspections

This facility14Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1479Worse
Citations from complaint investigations (latest cycle) (lower is better)313Worse
Weighted health inspection score ⓘ (lower is better)10251.880.6Worse

Penalties

This facility4Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)411Worse
Total fines in the past 3 years (lower is better)$385,062$34,265$30,972Worse
All federal penalties in the past 3 years (lower is better)411Worse

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds176120107
Average residents per day1579986
Occupancy89.4%82.1%80.9%

Long-stay residents

This facility3.8%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.8%3.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.4%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)25.2%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.7%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.8%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)14.3%16.4%13.9%Average
Long-stay residents whose walking worsened (lower is better)12.7%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)7.2%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)8.7%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)23.1%19.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)20.3%21.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)95.5%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.5%92.6%93.6%Average

Short-stay residents

This facility1.5%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.5%1.4%1.6%Average
Short-stay residents given a flu vaccine (higher is better)72.4%77.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)85.4%78.3%82%Average

Inspection citations

State inspectors cited this home for 54 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 10 citations involved actual harm.

DateCitationSeverityStatus
June 29, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected July 13, 2026
June 29, 2026
Complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected July 13, 2026
February 9, 2026
Complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Tag F0557
D
Potential harm, isolated
Corrected March 4, 2026
December 22, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected January 21, 2026
December 22, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
E
Potential harm, pattern
Corrected January 21, 2026
December 22, 2025
Standard
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Tag F0567
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
E
Potential harm, pattern
Corrected January 26, 2026
December 22, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 26, 2026
December 22, 2025
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 26, 2026
December 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 26, 2026
July 28, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected September 5, 2025
July 28, 2025
Fire safety
Install properly constructed and protected linen or trash chutes.
Services Deficiencies · Tag K0541
D
Potential harm, isolated
Corrected September 5, 2025
July 28, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected September 5, 2025
July 28, 2025
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
D
Potential harm, isolated
Corrected September 5, 2025
July 28, 2025
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
C
No harm, widespread
Corrected September 5, 2025
July 28, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected August 15, 2025
July 28, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected August 15, 2025
July 28, 2025
Standard
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Tag F0551
D
Potential harm, isolated
Corrected August 15, 2025
July 28, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected August 15, 2025
July 28, 2025
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected August 15, 2025
July 28, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected August 15, 2025
March 31, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected March 21, 2025
February 27, 2025
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
G
Actual harm, isolated
Corrected March 10, 2025
February 27, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected March 10, 2025
February 5, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
F
Potential harm, widespread
Corrected February 21, 2025
February 5, 2025
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
E
Potential harm, pattern
Corrected February 21, 2025
February 5, 2025
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected February 21, 2025
February 5, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
C
No harm, widespread
Corrected February 21, 2025
February 5, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
H
Actual harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
H
Actual harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
H
Actual harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
H
Actual harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
H
Actual harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Tag F0847
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected March 10, 2025
February 5, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies · Tag F0676
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 10, 2025
February 5, 2025
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
C
No harm, widespread
Corrected March 10, 2025
February 5, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
B
No harm, pattern
Corrected March 10, 2025
December 12, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected December 13, 2024
May 14, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected May 17, 2024
April 9, 2024
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected May 3, 2024
April 9, 2024
Complaint
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
D
Potential harm, isolated
Corrected May 3, 2024
February 27, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected February 28, 2024
February 27, 2024
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
G
Actual harm, isolated
Corrected February 28, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $385,062 in fines.

DatePenaltyAmount / length
March 31, 2025Fine$14,905
February 5, 2025Fine$197,905
May 14, 2024Fine$157,160
February 27, 2024Fine$15,092

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NEXT STEP MA MASTER SUBTENANT, LLC
Organization
5% or greater direct ownership interest100%12/01/2017
MARIOS, PAUL
Individual
adp of the snfNOT APPLICABLE02/26/2025
NEXT STEP HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE04/02/2025
DELL'ANNO, DAMIAN
Individual
corporate officerNOT APPLICABLE12/01/2017
STEPHAN, WILLIAM
Individual
corporate officerNOT APPLICABLE12/01/2017
DELL'ANNO, DAMIAN
Individual
indirect ownership interestNOT APPLICABLE12/01/2017
STEPHAN, WILLIAM
Individual
indirect ownership interestNOT APPLICABLE12/01/2017
MARIOS, PAUL
Individual
operational/managerial controlNOT APPLICABLE08/29/2024
NEXT STEP HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2017

Other nursing homes near Fall River Healthcare

  1. Catholic Memorial Home

    2446 Highland Avenue, Fall River, MA 02720 · under 1 mi

    Non-profit · 300 beds · Part of Diocesan Health Facilities

    ★★★★★2Below average
  2. Kimwell Nursing and Rehabilitation

    495 New Boston Road, Fall River, MA 02720 · 1.2 mi

    For-profit · 124 beds · Part of Best Care Services

    ★★★★★1Much below average
  3. Somerset Ridge Center

    455 Brayton Avenue, Somerset, MA 02726 · 1.3 mi

    For-profit · 135 beds · Part of Best Care Services

    ★★★★★4Above average
  4. Fall River Jewish Home

    538 Robeson Street, Fall River, MA 02720 · 1.5 mi

    For-profit · 62 beds · Part of Azure Healthcare

    ★★★★★1Much below average
  5. The Grove at Carvalho

    273 Oak Grove Avenue, Fall River, MA 02723 · 1.8 mi

    For-profit · 112 beds

    ★★★★★1Much below average
  6. Clifton Rehabilitation Nursing Center

    500 Wilbur Avenue, Somerset, MA 02725 · 1.8 mi

    For-profit · 142 beds · Part of Michael Feist

    ★★★★★4Above average

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Frequently asked questions

What is Fall River Healthcare's rating?

Fall River Healthcare has 1 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Fall River Healthcare receive?

Its most recent standard health inspection found 14 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Fall River Healthcare accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Fall River Healthcare?

It is for profit - limited liability company and part of Next Step Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Fall River Healthcare and how do I contact it?

Fall River Healthcare is at 1748 Highland Avenue, Fall River, MA 02720. Phone: (508) 730-1070.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.