nursing home in Norwell, MA
Southwood at Norwell Nursing Ctr
501 Cordwainer Drive, Norwell, MA 02061 · (781) 982-7450
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Southwood at Norwell Nursing Ctr at a glance
Southwood at Norwell Nursing Ctr is a 142-bed for-profit nursing home in Norwell, Massachusetts (Plymouth County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 4 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (January 2, 2026) found 2 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 28.7% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Partnership
- Beds
- 142
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- October 28, 1993
- Resident/family council
- Resident
- County
- Plymouth County
- CMS Certification Number
- 225597
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.71 hrs | 0.65 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.64 hrs | 2.25 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.57 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 28.7% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 47.8% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 7 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 142 | 120 | 107 | |
| Average residents per day | 121 | 99 | 86 | |
| Occupancy | 85.5% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.1% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.6% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.5% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 15.8% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.5% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.2% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 11.8% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.9% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 2, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | E Potential harm, pattern | Corrected March 20, 2026 |
| January 2, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected March 20, 2026 |
| January 2, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 26, 2026 |
| January 2, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 26, 2026 |
| December 4, 2024 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected January 31, 2025 |
| December 4, 2024 Fire safety | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Tag K0361 | D Potential harm, isolated | Corrected January 31, 2025 |
| September 29, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected November 6, 2023 |
| September 29, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected November 6, 2023 |
| September 29, 2023 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected November 6, 2023 |
| September 29, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 6, 2023 |
| September 29, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 6, 2023 |
| September 29, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 6, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| STARR, RICHARD Individual | 5% or greater direct ownership interest | 100% | 01/02/1986 |
| SOUTHWOOD AT NORWELL NURSING CENTER, INC. Organization | general partnership interest | NOT APPLICABLE | 05/19/1992 |
| SOUTHWOOD AT NORWELL NURSING CENTER Organization | limited partnership interest | NOT APPLICABLE | 05/19/1992 |
| STARR HEALTHGROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 05/19/1992 |
| STARR, LINDSEY Individual | operational/managerial control | NOT APPLICABLE | 05/04/2009 |
| STARR, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 05/19/1992 |
Other nursing homes near Southwood at Norwell Nursing Ctr
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★★★★★5Much above averageLinden Ponds
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★★★★★4Above averageWebster Park Rehabilitation and Healthcare Center
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★★★★★5Much above averageSouthshore Health Care Center
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Frequently asked questions
What is Southwood at Norwell Nursing Ctr's rating?
Southwood at Norwell Nursing Ctr has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Southwood at Norwell Nursing Ctr receive?
Its most recent standard health inspection found 2 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Southwood at Norwell Nursing Ctr accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Southwood at Norwell Nursing Ctr?
It is for profit - partnership. The ownership section on this page lists the owners and managers reported to CMS.
Where is Southwood at Norwell Nursing Ctr and how do I contact it?
Southwood at Norwell Nursing Ctr is at 501 Cordwainer Drive, Norwell, MA 02061. Phone: (781) 982-7450.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.