nursing home in Arlington, MA
Park Avenue Health Center
146 Park Avenue, Arlington, MA 02174 · (781) 648-9530
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Park Avenue Health Center at a glance
Park Avenue Health Center is a 89-bed for-profit nursing home in Arlington, Massachusetts (Middlesex County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Residents receive about 3.6 hours of nursing care per day (1 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (December 3, 2025) found 8 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 3 times in the past three years, totaling $113,612.
Nursing staff turnover is 37.8% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 89
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Best Care Services
- Medicare-certified since
- July 1, 1993
- Resident/family council
- Resident
- County
- Middlesex County
- CMS Certification Number
- 225584
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.59 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 1.02 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.40 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 37.8% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 79.8 | 51.8 | 80.6 | Average |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $113,612 | $34,265 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 89 | 120 | 107 | |
| Average residents per day | 76 | 99 | 86 | |
| Occupancy | 85.2% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.6% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.1% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.2% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 1.8% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 40.2% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 26.2% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.4% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 5.1% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 1.5% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.1% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 34% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 96.4% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.9% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 42% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 78.8% | 78.3% | 82% | Average |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 22, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 1, 2026 |
| June 22, 2026 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 1, 2026 |
| December 3, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 12, 2026 |
| December 3, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected February 12, 2026 |
| December 3, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 12, 2026 |
| December 3, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected December 29, 2025 |
| December 3, 2025 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected December 29, 2025 |
| December 3, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 29, 2025 |
| December 3, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected December 29, 2025 |
| December 3, 2025 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected December 29, 2025 |
| December 3, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 29, 2025 |
| August 28, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected September 23, 2025 |
| April 29, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 17, 2025 |
| March 19, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 15, 2025 |
| November 19, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected November 21, 2024 |
| October 18, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected December 27, 2024 |
| October 18, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 20, 2024 |
| October 18, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 18, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected November 11, 2024 |
| October 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 18, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected November 15, 2024 |
| October 18, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected November 13, 2024 |
| October 18, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 18, 2024 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected November 13, 2024 |
| October 11, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected November 9, 2023 |
| October 11, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected November 9, 2023 |
| October 11, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | C No harm, widespread | Corrected November 9, 2023 |
| October 11, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected October 17, 2023 |
| October 11, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | J Immediate jeopardy, isolated | Corrected October 17, 2023 |
| October 11, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | J Immediate jeopardy, isolated | Corrected October 17, 2023 |
| October 11, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 17, 2023 |
| October 11, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected October 17, 2023 |
| October 11, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $113,612 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 29, 2025 | Fine | $12,948 |
| November 7, 2024 | Fine | $16,801 |
| October 11, 2023 | Fine | $83,863 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BONADIO & CO LLP Organization | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| CAREGIGS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| LABELLE, GERALD Individual | adp of the snf | NOT APPLICABLE | 01/29/2025 |
| NOE, CHERIE Individual | adp of the snf | NOT APPLICABLE | 01/01/2014 |
| RELIANT REHABILITATION HOLDINGS INC Organization | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| TWOMAGNETS LLC Organization | adp of the snf | NOT APPLICABLE | 08/01/2022 |
| PARK AVENUE SNF OPERATIONS HOLDINGS LLC Organization | direct ownership interest | NOT APPLICABLE | 09/01/2021 |
| CHAPLER, YAAKOV Individual | general partnership interest | NOT APPLICABLE | 09/01/2021 |
| STEINBERG, MOSHE Individual | general partnership interest | NOT APPLICABLE | 09/01/2021 |
| CHAPLER, YAAKOV Individual | indirect ownership interest | NOT APPLICABLE | 09/01/2021 |
| CORAL TRUST Organization | indirect ownership interest | NOT APPLICABLE | 09/01/2021 |
| JFF TRUST Organization | indirect ownership interest | NOT APPLICABLE | 09/01/2021 |
| SUGAR PA TRUST Organization | indirect ownership interest | NOT APPLICABLE | 09/01/2021 |
| FARKAS, JENNIFER Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/06/2025 |
| GIBBER, ELIEZER Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/06/2025 |
| CHAPLER, YAAKOV Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| LABELLE, GERALD Individual | operational/managerial control | NOT APPLICABLE | 01/29/2025 |
| NOE, CHERIE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2014 |
| STEINBERG, MOSHE Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| CORAL TRUST Organization | trustee of the snf | NOT APPLICABLE | 09/01/2021 |
| JFF TRUST Organization | trustee of the snf | NOT APPLICABLE | 09/01/2021 |
| SUGAR PA TRUST Organization | trustee of the snf | NOT APPLICABLE | 09/01/2021 |
Other nursing homes near Park Avenue Health Center
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★★★★★3AveragePine Knoll Nursing Center
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- Special Focus Facility
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Not ratedAberjona Rehabilitation and Nursing Center
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For-profit · 123 beds · Part of Stellar Health Group
- CMS high performer
★★★★★5Much above averageWinchester Rehabilitation and Nursing Center
223 Swanton Street, #1968, Winchester, MA 01890 · 2.2 mi
For-profit · 121 beds · Part of Stellar Health Group
- CMS high performer
★★★★★5Much above averageMeadow Green Nursing and Rehabilitation Center
45 Woburn Street, Waltham, MA 02453 · 2.4 mi
For-profit · 123 beds
★★★★★1Much below average- ★★★★★2Below average
Frequently asked questions
What is Park Avenue Health Center's rating?
Park Avenue Health Center has 1 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Park Avenue Health Center receive?
Its most recent standard health inspection found 8 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Park Avenue Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Park Avenue Health Center?
It is for profit - limited liability company and part of Best Care Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Park Avenue Health Center and how do I contact it?
Park Avenue Health Center is at 146 Park Avenue, Arlington, MA 02174. Phone: (781) 648-9530.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.