nursing home in North Andover, MA

Andover Forest Post Acute Care Center

1801 Turnpike Street, North Andover, MA 01845 · (978) 688-1212

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Andover Forest Post Acute Care Center at a glance

Andover Forest Post Acute Care Center is a 142-bed for-profit nursing home in North Andover, Massachusetts (Essex County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.

Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (April 16, 2026) found 6 health citations. The Massachusetts average is 6.8.

Federal regulators fined it 2 times in the past three years, totaling $36,364.

Nursing staff turnover is 38.9% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
142
Certified for
Medicare and Medicaid
Chain / affiliated entity
Stern Consultants
Medicare-certified since
October 5, 1990
Resident/family council
Resident
County
Essex County
CMS Certification Number
225530

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 53 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.3 / 53.6 / 5Average
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53 / 53.3 / 5Better

Staffing

This facility3.59 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.59 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.44 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.11 hrs2.25 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.08 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)38.9%38.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)60%42.6%42.9%Worse
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility6Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)679Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)4051.880.6Better

Penalties

This facility2Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$36,364$34,265$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds142120107
Average residents per day1159986
Occupancy80.9%82.1%80.9%

Long-stay residents

This facility4.4%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.4%3.4%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.6%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)27.9%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.3%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)14.3%16.4%13.9%Average
Long-stay residents whose walking worsened (lower is better)8.4%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)12.1%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)4.9%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)23.7%19.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)27.7%21.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.1%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)86.9%92.6%93.6%Worse

Short-stay residents

This facility0%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)90.4%77.7%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)58.2%78.3%82%Worse

Inspection citations

State inspectors cited this home for 38 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
April 16, 2026
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
F
Potential harm, widespread
Corrected June 18, 2026
April 16, 2026
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected July 17, 2026
April 16, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 18, 2026
April 16, 2026
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected June 18, 2026
April 16, 2026
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
E
Potential harm, pattern
Corrected June 18, 2026
April 16, 2026
Fire safety
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies · Tag K0361
D
Potential harm, isolated
Corrected July 17, 2026
April 16, 2026
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
C
No harm, widespread
Corrected June 26, 2026
April 16, 2026
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected May 4, 2026
April 16, 2026
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected May 4, 2026
April 16, 2026
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected May 4, 2026
April 16, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 4, 2026
April 16, 2026
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
B
No harm, pattern
Corrected May 4, 2026
April 16, 2026
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
B
No harm, pattern
Corrected May 4, 2026
March 26, 2025
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 9, 2025
March 26, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected April 21, 2025
March 26, 2025
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected April 14, 2025
March 26, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected May 9, 2025
March 26, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected April 16, 2025
March 26, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected April 16, 2025
March 26, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected April 16, 2025
March 26, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected April 16, 2025
March 26, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected April 16, 2025
April 12, 2024
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
J
Immediate jeopardy, isolated
Corrected April 12, 2024
April 12, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected April 25, 2024
April 12, 2024
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
E
Potential harm, pattern
Corrected April 25, 2024
April 12, 2024
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Tag F0808
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected April 25, 2024
April 12, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected April 25, 2024
September 26, 2023
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
G
Actual harm, isolated
Corrected November 6, 2023
September 26, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected September 18, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $36,364 in fines.

DatePenaltyAmount / length
April 12, 2024Fine$25,847
September 26, 2023Fine$10,517

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
FRIEDMAN, SHANA
Individual
5% or greater direct ownership interest12%10/16/2023
COM FAMILY TRUST
Organization
5% or greater indirect ownership interest10%10/16/2023
COM FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE10/16/2023
CORDEIRO, KALIE
Individual
adp of the snfNOT APPLICABLE06/05/2025
E NEWHOUSE FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE10/16/2023
ERBLICH, AVRAHAM
Individual
adp of the snfNOT APPLICABLE10/16/2023
ETN FAMILY HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE10/16/2023
FRIEDMAN, SHANA
Individual
adp of the snfNOT APPLICABLE10/16/2023
HERNANDEZ, AMANDA
Individual
adp of the snfNOT APPLICABLE05/01/2025
MILLMAN, CHAIM
Individual
adp of the snfNOT APPLICABLE10/16/2023
NEWHOUSE, ERIC
Individual
adp of the snfNOT APPLICABLE10/16/2023
SHEPS, BORUCH
Individual
adp of the snfNOT APPLICABLE10/16/2023
STERN, BEZALEL
Individual
adp of the snfNOT APPLICABLE10/16/2023
TLCO HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE10/16/2023
TLM FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE10/16/2023
T NEWHOUSE FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE10/16/2023
ETN FAMILY HOLDINGS LLC
Organization
direct ownership interestNOT APPLICABLE10/16/2023
TLCO HOLDINGS LLC
Organization
direct ownership interestNOT APPLICABLE10/16/2023
MILLMAN, CHAIM
Individual
indirect ownership interestNOT APPLICABLE10/16/2023
NEWHOUSE, ERIC
Individual
indirect ownership interestNOT APPLICABLE10/16/2023
HERNANDEZ, AMANDA
Individual
managing control - governing bodyNOT APPLICABLE05/01/2025
MILLMAN, CHAIM
Individual
managing control - governing bodyNOT APPLICABLE10/16/2023
NEWHOUSE, ERIC
Individual
managing control - governing bodyNOT APPLICABLE10/16/2023
CORDEIRO, KALIE
Individual
operational/managerial controlNOT APPLICABLE10/30/2023
ERBLICH, AVRAHAM
Individual
operational/managerial controlNOT APPLICABLE10/16/2023
ETN FAMILY HOLDINGS LLC
Organization
operational/managerial controlNOT APPLICABLE10/16/2023
HERNANDEZ, AMANDA
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
MILLMAN, CHAIM
Individual
operational/managerial controlNOT APPLICABLE10/16/2023
TLCO HOLDINGS LLC
Organization
operational/managerial controlNOT APPLICABLE10/16/2023
MILLMAN, CHAIM
Individual
trustee of the snfNOT APPLICABLE10/16/2023
NEWHOUSE, ERIC
Individual
trustee of the snfNOT APPLICABLE10/16/2023

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    ★★★★★2Below average
  2. Royal Meadow View Center

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  3. Vantage at Andover LLC

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  4. Meadows, the

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    ★★★★★5Much above average
  5. Prescott House

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  6. Oc Reading Center LLC

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Frequently asked questions

What is Andover Forest Post Acute Care Center's rating?

Andover Forest Post Acute Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Andover Forest Post Acute Care Center receive?

Its most recent standard health inspection found 6 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Andover Forest Post Acute Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Andover Forest Post Acute Care Center?

It is for profit - corporation and part of Stern Consultants. The ownership section on this page lists the owners and managers reported to CMS.

Where is Andover Forest Post Acute Care Center and how do I contact it?

Andover Forest Post Acute Care Center is at 1801 Turnpike Street, North Andover, MA 01845. Phone: (978) 688-1212.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.