nursing home in Natick, MA
Eliot Center for Health and Rehabilitation
168 West Central Street, Natick, MA 01760 · (508) 655-1000
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Eliot Center for Health and Rehabilitation at a glance
Eliot Center for Health and Rehabilitation is a 114-bed for-profit nursing home in Natick, Massachusetts (Middlesex County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 14, 2026) found 7 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.5% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 114
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Azure Healthcare
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Middlesex County
- CMS Certification Number
- 225516
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.71 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.36 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.10 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.46 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 40.5% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 64.3% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 36 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 114 | 120 | 107 | |
| Average residents per day | 100 | 99 | 86 | |
| Occupancy | 87.5% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 27% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 25.5% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.9% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.1% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.7% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 31.1% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.9% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.9% | 92.6% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 1.4% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 59.4% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 67% | 78.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 9, 2026 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 3, 2026 |
| June 9, 2026 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected July 3, 2026 |
| April 21, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 2, 2026 |
| April 14, 2026 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected May 28, 2026 |
| April 14, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 28, 2026 |
| April 14, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected May 28, 2026 |
| April 14, 2026 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected May 28, 2026 |
| April 14, 2026 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected May 28, 2026 |
| April 14, 2026 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected May 9, 2026 |
| April 14, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 9, 2026 |
| April 14, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 9, 2026 |
| April 14, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected May 9, 2026 |
| January 21, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 21, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected March 4, 2025 |
| January 21, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 13, 2025 |
| January 21, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | E Potential harm, pattern | Corrected February 13, 2025 |
| January 21, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected February 13, 2025 |
| January 21, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected February 13, 2025 |
| January 21, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | B No harm, pattern | Corrected February 13, 2025 |
| November 21, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected January 9, 2024 |
| November 21, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected January 9, 2024 |
| November 21, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 19, 2023 |
| November 21, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected December 19, 2023 |
| November 21, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected December 19, 2023 |
| November 21, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected December 19, 2023 |
| November 21, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected December 19, 2023 |
| November 21, 2023 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected December 19, 2023 |
| November 21, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected December 19, 2023 |
| November 21, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 19, 2023 |
| November 21, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 19, 2023 |
| November 21, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 19, 2023 |
| November 21, 2023 Standard | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646 | D Potential harm, isolated | Corrected December 19, 2023 |
| November 21, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected December 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AMNH LLC Organization | 5% or greater indirect ownership interest | — | 03/18/2024 |
| OC ELIOT CENTER Organization | 5% or greater indirect ownership interest | — | 12/28/2023 |
| AMNH LLC Organization | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| ANAND, AJAY Individual | adp of the snf | NOT APPLICABLE | 12/29/2023 |
| AZURE HEALTHCARE MANAGEMENT AC LLC Organization | adp of the snf | NOT APPLICABLE | 12/29/2023 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BONILLA, CARLOS-ANDRES Individual | adp of the snf | NOT APPLICABLE | 03/24/2025 |
| BROYDE, CHAIM Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| CENTRALIZED BUSINESS SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 12/29/2023 |
| FRIEDMAN, SAMUEL Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| LIEBERMAN, AZRIEL Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| MANDEL, ABRAHAM Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| MED-NET COMPLIANCE LLC Organization | adp of the snf | NOT APPLICABLE | 12/29/2023 |
| PC 168 W CENTRAL ST LLC Organization | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| SCHWARCZ, ELI Individual | adp of the snf | NOT APPLICABLE | 03/18/2024 |
| ANAND, AJAY Individual | operational/managerial control | NOT APPLICABLE | 12/29/2023 |
| BONILLA, CARLOS-ANDRES Individual | operational/managerial control | NOT APPLICABLE | 03/24/2025 |
| LIEBERMAN, AZRIEL Individual | operational/managerial control | NOT APPLICABLE | 12/29/2023 |
Other nursing homes near Eliot Center for Health and Rehabilitation
Beaumont Rehab & Skilled Nursing Ctr - Natick
3 Vision Drive, Natick, MA 01760 · 1.9 mi
For-profit · 53 beds
★★★★★4Above averageMary Ann Morse Nursing & Rehabilitation
45 Union Street, Natick, MA 01760 · 2.2 mi
Non-profit · 124 beds
- CMS high performer
★★★★★5Much above averageCasa de Ramana Rehabilitation Center
485 Franklin Street, Framingham, MA 01702 · 2.6 mi
For-profit · 124 beds
★★★★★4Above averageRoyal Wayland Rehabilitation and Nursing Center
188 Commonwealth Road, Wayland, MA 01778 · 2.6 mi
For-profit · 40 beds · Part of Royal Health Group
- CMS high performer
★★★★★5Much above averageBethany Skilled Nursing Facility
97 Bethany Road, Framingham, MA 01701 · 2.8 mi
Non-profit · 169 beds
- CMS high performer
★★★★★5Much above averageSt Patrick's Manor
863 Central Street, Framingham, MA 01701 · 3 mi
For-profit · 333 beds · Part of Carmelite Sisters for the Aged & Infirm
★★★★★5Much above average
Frequently asked questions
What is Eliot Center for Health and Rehabilitation's rating?
Eliot Center for Health and Rehabilitation has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Eliot Center for Health and Rehabilitation receive?
Its most recent standard health inspection found 7 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Eliot Center for Health and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Eliot Center for Health and Rehabilitation?
It is for profit - limited liability company and part of Azure Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Eliot Center for Health and Rehabilitation and how do I contact it?
Eliot Center for Health and Rehabilitation is at 168 West Central Street, Natick, MA 01760. Phone: (508) 655-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.