nursing home in Lowell, MA
D'youville Senior Care
981 Varnum Avenue, Lowell, MA 01854 · (978) 458-4083
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
D'youville Senior Care at a glance
D'youville Senior Care is a 208-bed non-profit nursing home in Lowell, Massachusetts (Middlesex County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Residents receive about 3.8 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (April 15, 2026) found 22 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 36.4% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 208
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Middlesex County
- CMS Certification Number
- 225515
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.79 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.20 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.16 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.53 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 36.4% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 42.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 22 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 87 | 51.8 | 80.6 | Worse |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 208 | 120 | 107 | |
| Average residents per day | 198 | 99 | 86 | |
| Occupancy | 95% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.7% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 23.2% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.8% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 13.5% | 15.4% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 2.4% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.1% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.5% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.9% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.2% | 92.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.8% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 41 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 29, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 23, 2026 |
| April 15, 2026 Fire safety | Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908 | E Potential harm, pattern | Corrected June 30, 2026 |
| April 15, 2026 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | E Potential harm, pattern | Corrected June 30, 2026 |
| April 15, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected June 30, 2026 |
| April 15, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 30, 2026 |
| April 15, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | C No harm, widespread | Corrected June 30, 2026 |
| April 15, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected May 18, 2026 |
| April 15, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 18, 2026 |
| April 15, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected May 18, 2026 |
| April 15, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 18, 2026 |
| February 17, 2026 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected March 13, 2026 |
| February 17, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 13, 2026 |
| January 13, 2026 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected February 27, 2026 |
| January 13, 2026 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected February 13, 2026 |
| January 13, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 13, 2026 |
| December 4, 2025 Complaint | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected December 31, 2025 |
| April 11, 2025 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected May 7, 2025 |
| April 11, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 7, 2025 |
| April 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 7, 2025 |
| April 11, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected May 2, 2025 |
| April 11, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 7, 2025 |
| April 11, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 7, 2025 |
| August 21, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 25, 2024 |
| May 31, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 22, 2024 |
| May 31, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 22, 2024 |
| May 31, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected June 22, 2024 |
| May 31, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 22, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ALTENWEG, MARK Individual | corporate director | NOT APPLICABLE | 09/07/2007 |
| PRENDERGAST, NAOMI Individual | corporate director | NOT APPLICABLE | 09/07/2007 |
| ALTENWEG, MARK Individual | corporate officer | NOT APPLICABLE | 11/03/2003 |
| PRENDERGAST, NAOMI Individual | corporate officer | NOT APPLICABLE | 09/07/2007 |
| ALTENWEG, MARK Individual | operational/managerial control | NOT APPLICABLE | 09/07/2007 |
| ARCHAMBAULT, JEANNE Individual | operational/managerial control | NOT APPLICABLE | 04/18/2011 |
| BRESNICK, LOUIS Individual | operational/managerial control | NOT APPLICABLE | 11/08/2017 |
| BROWN, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 06/22/2010 |
| CLERMONT, JOASEPH Individual | operational/managerial control | NOT APPLICABLE | 12/01/2014 |
| COCHRAN, MARK Individual | operational/managerial control | NOT APPLICABLE | 06/22/2010 |
| D'YOUVILLE LEADERSHIP SOLUTIONS, INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2012 |
| FERRICK, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 05/08/2017 |
| FRECHETTE, GERARD Individual | operational/managerial control | NOT APPLICABLE | 02/28/2013 |
| GORI, PETER Individual | operational/managerial control | NOT APPLICABLE | 04/23/2014 |
| HOEY, AMY Individual | operational/managerial control | NOT APPLICABLE | 03/29/2012 |
| HOWARD, CAROL Individual | operational/managerial control | NOT APPLICABLE | 04/23/2014 |
| KNIGHT, MARGARET Individual | operational/managerial control | NOT APPLICABLE | 03/25/2015 |
| LAROCHELLE, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 04/23/2014 |
| LEBLANC, PAULINE Individual | operational/managerial control | NOT APPLICABLE | 02/28/2013 |
| LINNEHAN, JAMES Individual | operational/managerial control | NOT APPLICABLE | 05/01/2008 |
| MALO, PRESCILLE Individual | operational/managerial control | NOT APPLICABLE | 09/07/2007 |
| MARTIN, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 03/25/2015 |
| PRENDERGAST, NAOMI Individual | operational/managerial control | NOT APPLICABLE | 01/26/2004 |
| RAMIREZ, JUDITH Individual | operational/managerial control | NOT APPLICABLE | 02/28/2013 |
| SUTCLIFFE, ARTHUR Individual | operational/managerial control | NOT APPLICABLE | 02/28/2013 |
| YOUNG, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 03/25/2015 |
| ALTENWEG, MARK Individual | w-2 managing employee | NOT APPLICABLE | 09/07/2007 |
| FERRICK, MICHAEL Individual | w-2 managing employee | NOT APPLICABLE | 05/08/2017 |
| HARDEN, DIANE Individual | w-2 managing employee | NOT APPLICABLE | 08/25/2006 |
| PRENDERGAST, NAOMI Individual | w-2 managing employee | NOT APPLICABLE | 01/26/2004 |
Other nursing homes near D'youville Senior Care
Northwood Rehabilitation & Health Care Center
1010 Varnum Avenue, Lowell, MA 01854 · under 1 mi
For-profit · 123 beds · Part of Athena Healthcare Systems
★★★★★1Much below averageD'youville Care for Advanced Therapy
1071 Varnum Avenue, Lowell, MA 01854 · under 1 mi
Non-profit · 33 beds · Part of Carmelite Sisters for the Aged and Infirmed
- CMS high performer
★★★★★5Much above averageFairhaven Healthcare Center
476 Varnum Avenue, Lowell, MA 01854 · under 1 mi
For-profit · 169 beds · Part of Lme Family Holdings
★★★★★2Below averageRegalcare at Lowell
30 Princeton Boulevard, Lowell, MA 01851 · 1.7 mi
For-profit · 90 beds · Part of Regalcare
★★★★★1Much below averagePalm Springs Post Acute
40 Parkhurst Road, Chelmsford, MA 01824 · 1.9 mi
For-profit · 124 beds · Part of Marquis Health Services
★★★★★2Below averageCare One at Lowell
19 Varnum Street, Lowell, MA 01850 · 3.3 mi
For-profit · 160 beds · Part of Careone
★★★★★3Average
Frequently asked questions
What is D'youville Senior Care's rating?
D'youville Senior Care has 1 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did D'youville Senior Care receive?
Its most recent standard health inspection found 22 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does D'youville Senior Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns D'youville Senior Care?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is D'youville Senior Care and how do I contact it?
D'youville Senior Care is at 981 Varnum Avenue, Lowell, MA 01854. Phone: (978) 458-4083.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.