nursing home in Quincy, MA
South Cove Manor Nursing & Rehabilitation Center
288 Washington Street, Quincy, MA 02169 · (617) 423-0590
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
South Cove Manor Nursing & Rehabilitation Center at a glance
South Cove Manor Nursing & Rehabilitation Center is a 141-bed non-profit nursing home in Quincy, Massachusetts (Norfolk County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.6 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (September 9, 2025) found 0 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 13.8% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 141
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Norfolk County
- CMS Certification Number
- 225514
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.64 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.37 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.39 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 13.8% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 8 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 141 | 120 | 107 | |
| Average residents per day | 136 | 99 | 86 | |
| Occupancy | 96.2% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.5% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.8% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.2% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.2% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.4% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.9% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.5% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15.3% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95.1% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.9% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 9, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 10, 2025 |
| September 9, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected December 10, 2025 |
| July 31, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Tag E0025 | C No harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected September 5, 2024 |
| July 31, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected August 29, 2024 |
| July 31, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 31, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 31, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 31, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 31, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 31, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected August 29, 2024 |
| May 26, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected June 15, 2023 |
| May 26, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected June 15, 2023 |
| May 26, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 15, 2023 |
| May 26, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected June 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CAMBRIDGE SAVINGS BANK Organization | 5% or greater mortgage interest | NOT APPLICABLE | 10/01/2012 |
| CAMBRIDGE SAVINGS BANK Organization | 5% or greater security interest | NOT APPLICABLE | 10/01/2012 |
| PORTER SECURITIES INC II Organization | 5% or greater security interest | NOT APPLICABLE | 10/01/2012 |
| CAMBRIDGE SAVINGS BANK Organization | adp of the snf | NOT APPLICABLE | 05/09/2025 |
| CHEN, LI Individual | adp of the snf | NOT APPLICABLE | 07/27/2017 |
| GRAVES, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 03/01/2018 |
| HANSON, SCOTT Individual | adp of the snf | NOT APPLICABLE | 10/21/2013 |
| STEVENSON, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/11/2025 |
| SYMBRIA REHAB, INC. Organization | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| BOWLER, MARIANNE Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| CHANG, HEMMIE Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| CHENG, PHILIP Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| CHIN, MAY Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| CHIN, THOMAS Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| DALEY, LISA Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| ELKERTON, STANLEY Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| LAI, LEONARD Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| LAW, HO Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| LUI, RICHARD Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| LUO, XU Individual | corporate director | NOT APPLICABLE | 02/06/2011 |
| O'SULLIVAN, HEATHER Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| QU, JASON Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| ROSE, ALICE Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| SCHLICHTE, ERIC Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| SCHLICHTE, HELEN Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| TING, DAVID Individual | corporate director | NOT APPLICABLE | 02/16/2011 |
| WONG, OLIVIA Individual | corporate director | NOT APPLICABLE | 05/21/2024 |
| YEE, HON Individual | corporate director | NOT APPLICABLE | 02/06/2011 |
| CHANG, HEMMIE Individual | corporate officer | NOT APPLICABLE | 02/16/2011 |
| CHEN, LI Individual | corporate officer | NOT APPLICABLE | 07/27/2017 |
| GRAVES, WILLIAM Individual | corporate officer | NOT APPLICABLE | 03/01/2018 |
| HANSON, SCOTT Individual | corporate officer | NOT APPLICABLE | 10/21/2013 |
| LAW, HO Individual | corporate officer | NOT APPLICABLE | 05/21/2024 |
| CHEN, LI Individual | operational/managerial control | NOT APPLICABLE | 07/27/2017 |
| GRAVES, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 03/01/2018 |
| STEVENSON, JOHN Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| SYMBRIA REHAB, INC. Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near South Cove Manor Nursing & Rehabilitation Center
Hancock Park Rehabiliation and Nursing Center
164 Parkingway, Quincy, MA 02169 · under 1 mi
For-profit · 142 beds · Part of Banecare Management
★★★★★2Below averageRegalcare at Quincy
211 Franklin Street, Quincy, MA 02169 · 1 mi
For-profit · 71 beds · Part of Regalcare
★★★★★1Much below averageJohn Scott House Nursing & Rehabilitation Center
233 Middle Street, Braintree, MA 02184 · 2.2 mi
For-profit · 138 beds · Part of Banecare Management
- CMS high performer
★★★★★5Much above averageRoyal Braintree Nursing and Rehabilitation Center
95 Commercial Street, Braintree, MA 02184 · 2.2 mi
For-profit · 204 beds · Part of Royal Health Group
★★★★★2Below averagePope Nursing Home
140 Webb Street, Weymouth, MA 02188 · 2.4 mi
For-profit · 49 beds · Part of Rehabilitation Associates
★★★★★2Below average- ★★★★★2Below average
Frequently asked questions
What is South Cove Manor Nursing & Rehabilitation Center's rating?
South Cove Manor Nursing & Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did South Cove Manor Nursing & Rehabilitation Center receive?
Its most recent standard health inspection found 0 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does South Cove Manor Nursing & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns South Cove Manor Nursing & Rehabilitation Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is South Cove Manor Nursing & Rehabilitation Center and how do I contact it?
South Cove Manor Nursing & Rehabilitation Center is at 288 Washington Street, Quincy, MA 02169. Phone: (617) 423-0590.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.