nursing home in Hyannis, MA
Pavilion , the
876 Falmouth Road, Hyannis, MA 02601 · (508) 775-6663
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pavilion , the at a glance
Pavilion , the is a 82-bed for-profit nursing home in Hyannis, Massachusetts (Barnstable County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 4.2 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (June 17, 2025) found 0 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.9% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 82
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Barnstable County
- CMS Certification Number
- 225503
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.22 hrs | 3.86 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.65 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.74 hrs | 3.48 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 32.9% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 4 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 82 | 120 | 107 | |
| Average residents per day | 73 | 99 | 86 | |
| Occupancy | 88.7% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.9% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 28.7% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.2% | 16.4% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 6.9% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.8% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 19.9% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 2.2% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.9% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 21.3% | 21.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 99.5% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.9% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 17, 2025 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected August 1, 2025 |
| June 17, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected August 14, 2025 |
| June 17, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected September 3, 2025 |
| June 17, 2025 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected August 1, 2025 |
| June 13, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 1, 2024 |
| June 13, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 1, 2024 |
| June 13, 2024 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected July 1, 2024 |
| June 13, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 1, 2024 |
| April 5, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected May 12, 2023 |
| April 5, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected May 17, 2023 |
| April 5, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected April 14, 2023 |
| April 5, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | C No harm, widespread | Corrected April 27, 2023 |
| April 5, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | C No harm, widespread | Corrected April 14, 2023 |
| April 5, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected April 27, 2023 |
| April 5, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | C No harm, widespread | Corrected April 14, 2023 |
| April 5, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | C No harm, widespread | Corrected April 14, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BENTLEY HEALTH GROUP LLC Organization | 5% or greater direct ownership interest | 100% | 01/01/2007 |
| RASO, STEVEN Individual | 5% or greater indirect ownership interest | — | 01/20/2013 |
| WELLINGTON HEALTHCARE LLC Organization | 5% or greater indirect ownership interest | — | 12/29/2005 |
| RASO, STEVEN Individual | corporate officer | NOT APPLICABLE | 01/20/2013 |
| BENOIT, MARY Individual | operational/managerial control | NOT APPLICABLE | 08/13/2014 |
| LANDMARK HEALTH SOLUTIONS, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2006 |
Other nursing homes near Pavilion , the
Cape Regency Rehabilitation & Health Care Center
120 S Main Street, Centerville, MA 02632 · 1.3 mi
For-profit · 120 beds · Part of Athena Healthcare Systems
★★★★★1Much below averageMayflower Place Nursing & Rehabilitation Center
579 Buck Island Road, West Yarmouth, MA 02673 · 3.3 mi
For-profit · 72 beds
★★★★★2Below averageWindsor Nursing & Retirement Home
265 N Main St, South Yarmouth, MA 02664 · 7.3 mi
Non-profit · 120 beds · Part of Integritus Healthcare
★★★★★2Below averageRoyal of Cotuit
161 Falmouth Road, Mashpee, MA 02649 · 7.9 mi
For-profit · 120 beds · Part of Royal Health Group
★★★★★2Below averageCape Heritage Rehabilitation & Health Care Center
37 Route 6A, Sandwich, MA 02563 · 12.4 mi
For-profit · 123 beds · Part of Athena Healthcare Systems
★★★★★2Below averageRegalcare at Harwich
111 Headwaters Drive, Harwich, MA 02645 · 12.5 mi
For-profit · 135 beds · Part of Regalcare
★★★★★3Average
Frequently asked questions
What is Pavilion , the's rating?
Pavilion , the has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Pavilion , the receive?
Its most recent standard health inspection found 0 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Pavilion , the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pavilion , the?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pavilion , the and how do I contact it?
Pavilion , the is at 876 Falmouth Road, Hyannis, MA 02601. Phone: (508) 775-6663.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.