nursing home in West Roxbury, MA

Care Village at West Roxbury

5060 Washington Street, West Roxbury, MA 02132 · (617) 323-5440

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Care Village at West Roxbury at a glance

Care Village at West Roxbury is a 76-bed for-profit nursing home in West Roxbury, Massachusetts (Suffolk County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Massachusetts average of 3.

Residents receive about 3.3 hours of nursing care per day (0.9 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (November 14, 2025) found 9 health citations. The Massachusetts average is 6.8.

Federal regulators fined it 1 time in the past three years, totaling $3,418.

Nursing staff turnover is 14.9% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
76
Certified for
Medicare and Medicaid
Medicare-certified since
July 1, 1990
Resident/family council
Resident
County
Suffolk County
CMS Certification Number
225499

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 53 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 53.1 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 53.3 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53 / 53.3 / 5Average

Staffing

This facility3.26 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.26 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.92 hrs0.65 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)1.80 hrs2.25 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.03 hrs3.48 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)14.9%38.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)0%42.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility9Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)979Average
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)4551.880.6Better

Penalties

This facility1Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$3,418$34,265$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds76120107
Average residents per day649986
Occupancy83.7%82.1%80.9%

Long-stay residents

This facility2.1%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.1%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.3%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)17.4%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.2%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.3%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)11.5%16.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.4%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.5%5.1%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.5%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)14.7%19.5%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)5.7%21.2%19%Better
Long-stay residents given a flu vaccine (higher is better)92.2%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)86.5%92.6%93.6%Worse

Short-stay residents

This facility3.1%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)3.1%1.4%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)78.9%77.7%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)46.6%78.3%82%Worse

Inspection citations

State inspectors cited this home for 38 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
November 14, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected December 12, 2025
November 14, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected December 12, 2025
November 14, 2025
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected December 12, 2025
October 31, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Have a properly installed and maintained dumbwaiter or escalator.
Services Deficiencies · Tag K0532
F
Potential harm, widespread
Corrected January 9, 2025
October 31, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies · Tag E0025
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies · Tag E0034
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected January 9, 2025
October 31, 2024
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Tag F0700
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected December 6, 2024
October 31, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected December 6, 2024
August 27, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected September 6, 2024
June 10, 2024
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected July 12, 2024
June 10, 2024
Complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected July 27, 2024
June 10, 2024
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected July 27, 2024
May 21, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected June 5, 2024
November 7, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected December 31, 2023
November 7, 2023
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected December 20, 2023
November 7, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 18, 2023
November 7, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected December 22, 2023
November 7, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected December 15, 2023
November 7, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected December 16, 2023
November 7, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected December 16, 2023
November 7, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected December 16, 2023
November 7, 2023
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
E
Potential harm, pattern
Corrected December 16, 2023
November 7, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected December 16, 2023
November 7, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected December 16, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $3,418 in fines.

DatePenaltyAmount / length
February 6, 2024Fine$3,418

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
5060 WASHINGTON STREET INTERMEDIATE PROPERTY HOLDCO LLC
Organization
adp of the snfNOT APPLICABLE02/13/2026
5060 WASHINGTON STREET LLC
Organization
adp of the snfNOT APPLICABLE02/13/2026
5060 WASHINGTON STREET PROPERTY HOLDCO LLC
Organization
adp of the snfNOT APPLICABLE02/13/2026
AMIRIFELI, SHIDEH
Individual
adp of the snfNOT APPLICABLE02/13/2026
COLE, WARREN
Individual
adp of the snfNOT APPLICABLE02/13/2026
HACKMAN, EVELYN
Individual
adp of the snfNOT APPLICABLE02/13/2026
PHOENIX HEALTHCARE MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE02/13/2026
ZISKIN, SCOTT
Individual
adp of the snfNOT APPLICABLE02/13/2026
5060 WASHINGTON STREET OPERATING HOLDCO LLC
Organization
indirect ownership interestNOT APPLICABLE09/12/2025
RUBIN, JEFFREY
Individual
indirect ownership interestNOT APPLICABLE09/12/2025
COLE, WARREN
Individual
managing control - governing bodyNOT APPLICABLE09/12/2025
RUBIN, JEFFREY
Individual
managing control - governing bodyNOT APPLICABLE09/12/2025
AMIRIFELI, SHIDEH
Individual
operational/managerial controlNOT APPLICABLE02/13/2026
COLE, WARREN
Individual
operational/managerial controlNOT APPLICABLE02/13/2026
HACKMAN, EVELYN
Individual
operational/managerial controlNOT APPLICABLE02/13/2026
RUBIN, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE02/13/2026

Other nursing homes near Care Village at West Roxbury

  1. German Center for Extended Care

    2222 Centre Street, Boston, MA 02132 · under 1 mi

    Non-profit · 133 beds · Part of Chelsea Jewish Lifecare

    ★★★★★5Much above average
  2. Care Village at Parkway

    1190 Vfw Parkway, Boston, MA 02132 · 1.4 mi

    For-profit · 141 beds

    ★★★★★2Below average
  3. Newbridge on the Charles Skilled Nursing Facility

    7000 Great Meadow Road, Dedham, MA 02026 · 2.3 mi

    Non-profit · 48 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Recuperative Services Unit-Hebrew Rehab Center

    1200 Centre Street, Boston, MA 02131 · 2.5 mi

    Non-profit · 50 beds

    • CMS high performer
    ★★★★★5Much above average
  5. Brush Hill Care Center

    1200 Brush Hill Road, Milton, MA 02186 · 2.7 mi

    For-profit · 160 beds

    ★★★★★2Below average
  6. Care Village at Mattapan

    405 River Street, Mattapan, MA 02126 · 3.2 mi

    For-profit · 85 beds

    ★★★★★2Below average

All nursing homes in West Roxbury, MA · Compare side by side

Frequently asked questions

What is Care Village at West Roxbury's rating?

Care Village at West Roxbury has 3 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Care Village at West Roxbury receive?

Its most recent standard health inspection found 9 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Care Village at West Roxbury accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Care Village at West Roxbury?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Care Village at West Roxbury and how do I contact it?

Care Village at West Roxbury is at 5060 Washington Street, West Roxbury, MA 02132. Phone: (617) 323-5440.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.