nursing home in Northborough, MA
Alliance Health at Coleman
112 West Main Street, Northborough, MA 01532 · (508) 351-9355
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Alliance Health at Coleman at a glance
Alliance Health at Coleman is a 45-bed non-profit nursing home in Northborough, Massachusetts (Worcester County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.5 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (September 9, 2025) found 6 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.7% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 45
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Alliance Health & Human Services
- Medicare-certified since
- July 1, 1990
- Resident/family council
- Resident
- County
- Worcester County
- CMS Certification Number
- 225403
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.48 hrs | 3.86 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.74 hrs | 0.65 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.89 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.92 hrs | 3.48 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.7% | 38.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 62.5% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 21 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 45 | 120 | 107 | |
| Average residents per day | 44 | 99 | 86 | |
| Occupancy | 97.6% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 24.6% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.7% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 11.9% | 16.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12.1% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.5% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 9.5% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.9% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 9, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 16, 2025 |
| September 9, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 20, 2025 |
| September 9, 2025 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | E Potential harm, pattern | Corrected October 16, 2025 |
| September 9, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | E Potential harm, pattern | Corrected October 16, 2025 |
| September 9, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 16, 2025 |
| September 9, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected October 16, 2025 |
| September 9, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 16, 2025 |
| September 9, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | B No harm, pattern | Corrected October 16, 2025 |
| July 3, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 18, 2024 |
| July 3, 2024 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected August 16, 2024 |
| April 19, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 25, 2023 |
| April 19, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 19, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 19, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 19, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 25, 2023 |
| April 19, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 25, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ALLIANCE HEALTH INC Organization | 5% or greater direct ownership interest | 100% | 07/01/2025 |
| LUMENT REAL ESTATE CAPITAL LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 07/01/2025 |
| ALLIANCE HEALTH MANAGEMENT SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| CHAUDHARY, SAQIB Individual | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| HUNTER, LINDA Individual | adp of the snf | NOT APPLICABLE | 01/01/2026 |
| LOZOYA, KATHERINE Individual | adp of the snf | NOT APPLICABLE | 07/01/2025 |
| BRUNETTI, TAMMY Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| CALKINS, ANDREW Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| CORRIDAN, LINDA Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| GRADY, FRANCIS Individual | corporate director | NOT APPLICABLE | 07/15/2023 |
| GRAY, ALFRED Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| JANISKO, JEROME Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| JENNINGS, MICHAEL Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| JONES, ERIK Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| MOURTZINOS, ARTHUR Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| RILEY, JAMES Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| ROBBINS, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| ZAMPINE, PETER Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| GRADY, FRANCIS Individual | corporate officer | NOT APPLICABLE | 07/01/2025 |
| KEMP, PAUL Individual | corporate officer | NOT APPLICABLE | 07/01/2025 |
| LAVALLEE, THOMAS Individual | corporate officer | NOT APPLICABLE | 07/01/2025 |
| GRADY, FRANCIS Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 10/24/2025 |
| ALLIANCE HEALTH MANAGEMENT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2025 |
| CHAUDHARY, SAQIB Individual | operational/managerial control | NOT APPLICABLE | 07/01/2025 |
| HUNTER, LINDA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2026 |
| LOZOYA, KATHERINE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2025 |
Other nursing homes near Alliance Health at Coleman
Beaumont Rehab & Skilled Nursing Ctr - Northboro
238 West Main Street, Northborough, MA 01532 · under 1 mi
For-profit · 96 beds
- CMS high performer
★★★★★5Much above averageShrewsbury Rehabilitation and Nursing at Southgate
40 Julio Drive, Shrewsbury, MA 01545 · 3.2 mi
For-profit · 99 beds · Part of Atlas Healthcare
★★★★★4Above averageBeaumont Rehab & Skilled Nursing Ctr - Westboro
3 Lyman Street, Westborough, MA 01581 · 3.4 mi
For-profit · 152 beds
★★★★★3AverageWestborough Healthcare
8 Colonial Drive, Westborough, MA 01581 · 3.7 mi
For-profit · 117 beds · Part of Next Step Healthcare
★★★★★2Below averageMarlborough Hills Rehabilitation & Health Care Cen
121 Northboro Road, Marlborough, MA 01752 · 3.7 mi
For-profit · 186 beds
★★★★★1Much below averageWhittier Westborough Transitional Care Unit
150 Flanders Road, Westborough, MA 01581 · 5.2 mi
For-profit · 19 beds
- CMS high performer
★★★★★5Much above average
All nursing homes in Northborough, MA · Compare side by side
Frequently asked questions
What is Alliance Health at Coleman's rating?
Alliance Health at Coleman has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Alliance Health at Coleman receive?
Its most recent standard health inspection found 6 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Alliance Health at Coleman accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Alliance Health at Coleman?
It is non profit - corporation and part of Alliance Health & Human Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Alliance Health at Coleman and how do I contact it?
Alliance Health at Coleman is at 112 West Main Street, Northborough, MA 01532. Phone: (508) 351-9355.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.