nursing home in Needham, MA
Skilled Nursing Facility at North Hill (the)
865 Central Avenue, Needham, MA 02492 · (781) 444-9910
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★1
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Skilled Nursing Facility at North Hill (the) at a glance
Skilled Nursing Facility at North Hill (the) is a 72-bed non-profit nursing home in Needham, Massachusetts (Norfolk County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.
Its most recent standard health inspection (July 18, 2025) found 3 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 1 time in the past three years, totaling $16,153.
Nursing staff turnover is 24.3% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 72
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 10, 1985
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Norfolk County
- CMS Certification Number
- 225281
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Nursing staff turnover (yearly) (lower is better) | 24.3% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 26.9% | 42.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 53.5 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $16,153 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 72 | 120 | 107 | |
| Average residents per day | 62 | 99 | 86 | |
| Occupancy | 86.1% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.5% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 19% | 21.4% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.4% | 1.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.1% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 18.9% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.4% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.1% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.2% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 6% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 18, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected August 21, 2025 |
| July 18, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 21, 2025 |
| July 18, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 21, 2025 |
| January 15, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected January 29, 2025 |
| January 15, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected January 29, 2025 |
| July 11, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected July 31, 2024 |
| July 11, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | E Potential harm, pattern | Corrected August 5, 2024 |
| July 11, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 5, 2024 |
| July 11, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 5, 2024 |
| May 18, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 18, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 30, 2023 |
| May 18, 2023 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected June 19, 2023 |
| May 18, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 19, 2023 |
| May 18, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected June 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $16,153 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 15, 2025 | Fine | $16,153 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 4M BUILDING SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 07/14/2025 |
| AQUEDUCT TECHNOLOGIES, INC Organization | adp of the snf | NOT APPLICABLE | 03/14/2025 |
| A.V. POWELL & ASSOCIATES, LLC Organization | adp of the snf | NOT APPLICABLE | 12/15/1999 |
| BABSON COLLEGE Organization | adp of the snf | NOT APPLICABLE | 11/14/1978 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 12/16/2024 |
| BENOIT, PAUL Individual | adp of the snf | NOT APPLICABLE | 06/24/2001 |
| BERE, KARALYN Individual | adp of the snf | NOT APPLICABLE | 09/10/2024 |
| BERMUDEZ, EMILY Individual | adp of the snf | NOT APPLICABLE | 03/06/2023 |
| CLAY & ASSOCIATES, LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| COSTA, NATALIE Individual | adp of the snf | NOT APPLICABLE | 09/15/1997 |
| DOWNEY, SUSAN Individual | adp of the snf | NOT APPLICABLE | 03/28/2022 |
| FOCUS TECHNOLOGY SOLUTIONS, INC Organization | adp of the snf | NOT APPLICABLE | 01/03/2023 |
| FRIAS, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 07/15/2023 |
| GOFF, STEWART Individual | adp of the snf | NOT APPLICABLE | 02/12/2025 |
| HEALTH CARE CONTINUUM SPECIALISTS Organization | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| JENSEN HUGHES, INC. Organization | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| MANUFACTURERS & TRADERS TRUST COMPANY Organization | adp of the snf | NOT APPLICABLE | 01/25/2012 |
| MERCHANT, ASIF Individual | adp of the snf | NOT APPLICABLE | 06/01/2023 |
| PRIME BUCHHOLZ LLC Organization | adp of the snf | NOT APPLICABLE | 11/08/2004 |
| SADIA'S HEALTH AND WELLNESS CONSULTING, INC Organization | adp of the snf | NOT APPLICABLE | 07/29/2025 |
| BARTH, SUZANNE Individual | corporate director | NOT APPLICABLE | 04/01/2022 |
| CORSINI, RUSSELL Individual | corporate director | NOT APPLICABLE | 04/01/2016 |
| CREED, SARAH Individual | corporate director | NOT APPLICABLE | 04/01/2015 |
| DAVIS, RICHARD Individual | corporate director | NOT APPLICABLE | 04/01/2016 |
| DOWNEY, SUSAN Individual | corporate director | NOT APPLICABLE | 03/31/2024 |
| FISCHER, STEPHEN Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| GOFF, STEWART Individual | corporate director | NOT APPLICABLE | 02/12/2025 |
| GRIMES, KEVIN Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| HANDEL, ELIZABETH Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| HOFFMANN, NANCY Individual | corporate director | NOT APPLICABLE | 04/01/2017 |
| MAHONEY, WILLIAM Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| MELLACE, SUSAN Individual | corporate director | NOT APPLICABLE | 04/01/2015 |
| PINGITORE, PETER Individual | corporate director | NOT APPLICABLE | 04/01/2024 |
| REICH WEIL, AMY Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| VASCONCELLES, MARTINA ANNE OECHSLE Individual | corporate director | NOT APPLICABLE | 04/01/2016 |
| BERE, KARALYN Individual | corporate officer | NOT APPLICABLE | 09/15/2024 |
| FRIAS, JOSEPH Individual | corporate officer | NOT APPLICABLE | 07/15/2023 |
| 4M BUILDING SOLUTIONS, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/22/2019 |
| BENOIT, PAUL Individual | operational/managerial control | NOT APPLICABLE | 06/24/2001 |
| BERMUDEZ, EMILY Individual | operational/managerial control | NOT APPLICABLE | 03/06/2023 |
Showing 40 of 58 records.
Other nursing homes near Skilled Nursing Facility at North Hill (the)
Briarwood Rehabilitation & Healthcare Center
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★★★★★4Above average- ★★★★★5Much above average
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★★★★★3AverageAdviniacare Newton Wellesley
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★★★★★4Above averageCare One at Newton
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★★★★★2Below averageNewbridge on the Charles Skilled Nursing Facility
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Non-profit · 48 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Skilled Nursing Facility at North Hill (the)'s rating?
Skilled Nursing Facility at North Hill (the) has 2 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Skilled Nursing Facility at North Hill (the) receive?
Its most recent standard health inspection found 3 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Skilled Nursing Facility at North Hill (the) accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Skilled Nursing Facility at North Hill (the)?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Skilled Nursing Facility at North Hill (the) and how do I contact it?
Skilled Nursing Facility at North Hill (the) is at 865 Central Avenue, Needham, MA 02492. Phone: (781) 444-9910.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.