nursing home in Stoneham, MA

Bear Hill Healthcare and Rehabilitation Center

11 North Street, Stoneham, MA 02180 · (781) 438-8515

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★3
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Bear Hill Healthcare and Rehabilitation Center at a glance

Bear Hill Healthcare and Rehabilitation Center is a 169-bed for-profit nursing home in Stoneham, Massachusetts (Middlesex County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.

Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.9 hours.

Its most recent standard health inspection (January 15, 2026) found 7 health citations. The Massachusetts average is 6.8.

Federal regulators fined it 1 time in the past three years, totaling $16,146.

Nursing staff turnover is 37.1% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
169
Certified for
Medicare and Medicaid
Chain / affiliated entity
Colev Gestetner
Medicare-certified since
June 14, 1983
Resident/family council
Resident
County
Middlesex County
CMS Certification Number
225272

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)3 / 53.1 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 53.3 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53 / 53.3 / 5Better

Staffing

This facility4.00 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.00 hrs3.86 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.49 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.43 hrs2.25 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.68 hrs3.48 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)37.1%38.2%45.8%Better
Registered nurse turnover (yearly) (lower is better)55%42.6%42.9%Worse
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility7Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)779Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)2751.880.6Better

Penalties

This facility1Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$16,146$34,265$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds169120107
Average residents per day1499986
Occupancy88.2%82.1%80.9%

Long-stay residents

This facility0.2%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.2%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.6%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)19.9%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.6%1.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)5.4%16.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.3%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.6%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)32.5%15.5%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.7%19.5%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)16%21.2%19%Better
Long-stay residents given a flu vaccine (higher is better)99.3%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%92.6%93.6%Better

Short-stay residents

This facility1.6%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.6%1.4%1.6%Average
Short-stay residents given a flu vaccine (higher is better)92.1%77.7%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)92.6%78.3%82%Better

Inspection citations

State inspectors cited this home for 27 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
January 15, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected February 6, 2026
January 15, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected February 6, 2026
January 15, 2026
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected February 6, 2026
January 15, 2026
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected February 6, 2026
January 15, 2026
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected February 6, 2026
January 15, 2026
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 6, 2026
January 15, 2026
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
B
No harm, pattern
Corrected February 6, 2026
December 19, 2024
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected February 11, 2025
December 19, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
F
Potential harm, widespread
Corrected February 11, 2025
December 19, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected February 11, 2025
December 19, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected February 11, 2025
December 19, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
F
Potential harm, widespread
Corrected February 11, 2025
December 19, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected February 11, 2025
December 19, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected January 28, 2025
December 19, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected January 28, 2025
December 19, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected January 28, 2025
December 19, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected January 28, 2025
December 14, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected January 23, 2024
December 14, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 23, 2024
December 14, 2023
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected January 11, 2024
December 14, 2023
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
C
No harm, widespread
Corrected January 11, 2024
December 14, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
C
No harm, widespread
Corrected January 11, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $16,146 in fines.

DatePenaltyAmount / length
December 14, 2023Fine$16,146

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GESTETNER, COLEV
Individual
5% or greater direct ownership interest50%01/01/2020
MOSKOWITZ, YISROEL
Individual
5% or greater direct ownership interest50%01/01/2020
STERN, NATHAN
Individual
operational/managerial controlNOT APPLICABLE01/01/2020
CITRONI, SUSAN
Individual
w-2 managing employeeNOT APPLICABLE06/08/2022

Other nursing homes near Bear Hill Healthcare and Rehabilitation Center

  1. Regalcare at Wakefield

    One Bathol Street, Wakefield, MA 01880 · 1.5 mi

    For-profit · 149 beds · Part of Vantage Care

    • Special Focus candidate
    ★★★★★1Much below average
  2. Greenwood Nursing & Rehabilitation Center

    90 Greenwood Street, Wakefield, MA 01880 · 2.2 mi

    For-profit · 36 beds

    • CMS high performer
    ★★★★★5Much above average
  3. Woburn Rehabilitation and Nursing Center

    18 Frances Street, #3095, Woburn, MA 01801 · 3.2 mi

    For-profit · 140 beds · Part of Stellar Health Group

    ★★★★★2Below average
  4. Melrose Healthcare

    40 Martin Street, Melrose, MA 02176 · 3.3 mi

    For-profit · 106 beds · Part of Next Step Healthcare

    ★★★★★1Much below average
  5. Willow Brook Rehabilitation and Healthcare Center

    90 West Street, Wilmington, MA 01887 · 3.4 mi

    For-profit · 142 beds · Part of Marquis Health Services

    • Abuse citation
    ★★★★★2Below average
  6. Elmhurst Healthcare (the)

    743 Main Street, Melrose, MA 02176 · 3.5 mi

    For-profit · 45 beds · Part of Next Step Healthcare

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Stoneham, MA · Compare side by side

Frequently asked questions

What is Bear Hill Healthcare and Rehabilitation Center's rating?

Bear Hill Healthcare and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Bear Hill Healthcare and Rehabilitation Center receive?

Its most recent standard health inspection found 7 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Bear Hill Healthcare and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Bear Hill Healthcare and Rehabilitation Center?

It is for profit - limited liability company and part of Colev Gestetner. The ownership section on this page lists the owners and managers reported to CMS.

Where is Bear Hill Healthcare and Rehabilitation Center and how do I contact it?

Bear Hill Healthcare and Rehabilitation Center is at 11 North Street, Stoneham, MA 02180. Phone: (781) 438-8515.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.