nursing home in Brockton, MA
Alliance Health at West Acres
804 Pleasant Street, Brockton, MA 02301 · (508) 583-6000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Alliance Health at West Acres at a glance
Alliance Health at West Acres is a 138-bed non-profit nursing home in Brockton, Massachusetts (Plymouth County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.7 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (September 19, 2025) found 4 health citations. The Massachusetts average is 6.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.4% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 138
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Alliance Health & Human Services
- Medicare-certified since
- August 1, 1977
- Resident/family council
- Resident
- County
- Plymouth County
- CMS Certification Number
- 225259
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.69 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.23 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.09 hrs | 2.25 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.31 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 32.4% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 54.5% | 42.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 21 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $34,265 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 138 | 120 | 107 | |
| Average residents per day | 118 | 99 | 86 | |
| Occupancy | 85.2% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 11.4% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 17.9% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.1% | 15.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.3% | 5.1% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 9.7% | 15.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.7% | 19.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17.4% | 21.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.5% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.8% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 19, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected December 2, 2025 |
| September 19, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 2, 2025 |
| September 19, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 27, 2025 |
| September 19, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected October 27, 2025 |
| September 19, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 27, 2025 |
| September 19, 2025 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected October 27, 2025 |
| August 29, 2024 Fire safety | Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908 | E Potential harm, pattern | Corrected November 9, 2024 |
| August 29, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected November 9, 2024 |
| August 29, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected November 9, 2024 |
| August 29, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected November 9, 2024 |
| August 29, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected November 9, 2024 |
| August 29, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 4, 2024 |
| August 29, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 4, 2024 |
| July 27, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 5, 2023 |
| July 27, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 5, 2023 |
| July 27, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 5, 2023 |
| July 27, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected September 5, 2023 |
| July 27, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected September 5, 2023 |
| July 27, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 5, 2023 |
| July 27, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | B No harm, pattern | Corrected September 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ALLIANCE HEALTH INC Organization | 5% or greater direct ownership interest | 100% | 09/22/1999 |
| LUMENT REAL ESTATE CAPITAL LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 01/24/2023 |
| ALLIANCE HEALTH MANAGEMENT SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 03/18/2025 |
| DELGADO, FABIAN Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| FUSCO, DANIELLE Individual | adp of the snf | NOT APPLICABLE | 03/18/2025 |
| BRUNETTI, TAMMY Individual | corporate director | NOT APPLICABLE | 03/06/2019 |
| CALKINS, ANDREW Individual | corporate director | NOT APPLICABLE | 03/06/2017 |
| CORRIDAN, LINDA Individual | corporate director | NOT APPLICABLE | 09/17/2008 |
| GRADY, FRANCIS Individual | corporate director | NOT APPLICABLE | 07/15/2013 |
| GRAY, ALFRED Individual | corporate director | NOT APPLICABLE | 03/06/2019 |
| JANISKO, JEROME Individual | corporate director | NOT APPLICABLE | 01/25/1999 |
| JENNINGS, MICHAEL Individual | corporate director | NOT APPLICABLE | 09/25/2024 |
| JONES, ERIK Individual | corporate director | NOT APPLICABLE | 11/26/2018 |
| MOURTZINOS, ARTHUR Individual | corporate director | NOT APPLICABLE | 06/19/2014 |
| RILEY, JAMES Individual | corporate director | NOT APPLICABLE | 09/20/2006 |
| ROBBINS, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 11/17/1999 |
| ZAMPINE, PETER Individual | corporate director | NOT APPLICABLE | 11/30/2016 |
| GRADY, FRANCIS Individual | corporate officer | NOT APPLICABLE | 06/22/2016 |
| KEMP, PAUL Individual | corporate officer | NOT APPLICABLE | 06/22/2016 |
| LAVALLEE, THOMAS Individual | corporate officer | NOT APPLICABLE | 06/22/2016 |
| ALLIANCE HEALTH MANAGEMENT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 08/01/2013 |
| DELGADO, FABIAN Individual | operational/managerial control | NOT APPLICABLE | 05/01/2019 |
| FUSCO, DANIELLE Individual | operational/managerial control | NOT APPLICABLE | 03/17/2025 |
Other nursing homes near Alliance Health at West Acres
Brockton Post Acute Care
50 Christy Place, Brockton, MA 02301 · under 1 mi
For-profit · 169 beds · Part of Marquis Health Services
★★★★★4Above averageThe Center at Blue Hills
1044 Park Street, Stoughton, MA 02072 · 1.8 mi
For-profit · 92 beds
- Abuse citation
★★★★★3AverageThe Guardian Center
888 North Main Street, Brockton, MA 02301 · 1.8 mi
For-profit · 123 beds · Part of Best Care Services
★★★★★1Much below averageCopley at Stoughton Nursing Care Center
380 Sumner Street, Stoughton, MA 02072 · 2.6 mi
For-profit · 123 beds
- CMS high performer
★★★★★5Much above averageSt Joseph Manor Health Care INC
215 Thatcher Street, Brockton, MA 02302 · 3.1 mi
Non-profit · 118 beds
★★★★★4Above averageChampion Rehabilitation and Nursing Center
2 Beaumont Avenue, Brockton, MA 02302 · 3.3 mi
For-profit · 123 beds
★★★★★2Below average
Frequently asked questions
What is Alliance Health at West Acres's rating?
Alliance Health at West Acres has 4 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Alliance Health at West Acres receive?
Its most recent standard health inspection found 4 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Alliance Health at West Acres accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Alliance Health at West Acres?
It is non profit - corporation and part of Alliance Health & Human Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Alliance Health at West Acres and how do I contact it?
Alliance Health at West Acres is at 804 Pleasant Street, Brockton, MA 02301. Phone: (508) 583-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.