nursing home in Norwood, MA
Ellis Nursing Home (the)
135 Ellis Avenue, Norwood, MA 02062 · (781) 949-2310
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ellis Nursing Home (the) at a glance
Ellis Nursing Home (the) is a 191-bed for-profit nursing home in Norwood, Massachusetts (Norfolk County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Massachusetts average of 3.
Residents receive about 3.9 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (May 14, 2026) found 4 health citations. The Massachusetts average is 6.8.
Federal regulators fined it 1 time in the past three years, totaling $57,158.
Nursing staff turnover is 42% per year (state average 38.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 191
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1975
- Resident/family council
- Resident
- County
- Norfolk County
- CMS Certification Number
- 225211
Ratings
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.85 hrs | 3.86 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.60 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.24 hrs | 2.25 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.52 hrs | 3.48 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 42% | 38.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 73.3% | 42.6% | 42.9% | Worse |
Inspections
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 23 | 51.8 | 80.6 | Better |
Penalties
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $57,158 | $34,265 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 191 | 120 | 107 | |
| Average residents per day | 141 | 99 | 86 | |
| Occupancy | 73.6% | 82.1% | 80.9% |
Long-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 11.3% | 21.4% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 1.8% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.4% | 16.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 10.3% | 15.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.9% | 5.1% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 19.7% | 15.5% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18% | 19.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 18.3% | 21.2% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 96% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Massachusetts avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94% | 77.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 78.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 14, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected July 16, 2026 |
| May 14, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 16, 2026 |
| May 14, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | C No harm, widespread | Corrected July 16, 2026 |
| May 14, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | E Potential harm, pattern | Corrected June 9, 2026 |
| May 14, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 9, 2026 |
| January 15, 2026 Complaint | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected December 10, 2025 |
| September 2, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 2, 2025 |
| May 20, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 20, 2025 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected May 9, 2025 |
| April 29, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 29, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 29, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected June 6, 2025 |
| April 29, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 6, 2025 |
| April 29, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 29, 2025 Standard | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Administration Deficiencies · Tag F0840 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 29, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 29, 2025 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | B No harm, pattern | Corrected June 6, 2025 |
| April 22, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected July 1, 2024 |
| April 22, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected May 16, 2024 |
| April 22, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected July 1, 2024 |
| April 22, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | G Actual harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 21, 2024 |
| April 22, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected May 21, 2024 |
| April 22, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 21, 2024 |
| April 22, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected May 21, 2024 |
| April 22, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected May 29, 2024 |
| April 22, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Tag F0712 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected May 21, 2024 |
| April 22, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 21, 2024 |
| October 19, 2023 Standard · Infection control | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 4, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $57,158 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 22, 2024 | Fine | $57,158 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRANCHI, ANTHONY Individual | 5% or greater direct ownership interest | 80% | 02/16/1988 |
| FRANCHI, CONSTANCE Individual | 5% or greater direct ownership interest | 20% | 02/16/1988 |
| FRANCHI, ANTHONY Individual | corporate director | NOT APPLICABLE | 02/16/1988 |
| FRANCHI, CONSTANCE Individual | corporate director | NOT APPLICABLE | 02/16/1988 |
| FRANCHI, ANTHONY Individual | corporate officer | NOT APPLICABLE | 02/16/1988 |
| FRANCHI, CONSTANCE Individual | corporate officer | NOT APPLICABLE | 02/16/1988 |
| A. FRANCHI CONTRACTORS, INC. Organization | operational/managerial control | NOT APPLICABLE | 02/16/1988 |
| FRANCHI, ANTHONY Individual | operational/managerial control | NOT APPLICABLE | 02/16/1988 |
| FRANCHI, CONSTANCE Individual | operational/managerial control | NOT APPLICABLE | 02/16/1988 |
Other nursing homes near Ellis Nursing Home (the)
Norwood Healthcare
460 Washington Street, Norwood, MA 02062 · under 1 mi
For-profit · 170 beds · Part of Next Step Healthcare
- Special Focus candidate
★★★★★1Much below averageVictoria Haven Nursing Facility
137 Nichols Street, Norwood, MA 02062 · 1.5 mi
For-profit · 31 beds · Part of Rehabilitation Associates
★★★★★2Below averageCharlwell House Health and Rehabilitation
305 Walpole Street, Norwood, MA 02062 · 2.2 mi
For-profit · 124 beds · Part of Best Care Services
★★★★★1Much below averagePremier Healthcare at Harrington House
160 Main Street, Walpole, MA 02081 · 3.6 mi
For-profit · 90 beds · Part of Stellar Health Group
★★★★★2Below averageHellenic Nursing & Rehabilitation Center
601 Sherman Street, Canton, MA 02021 · 3.6 mi
Non-profit · 154 beds
★★★★★3Average- ★★★★★2Below average
Frequently asked questions
What is Ellis Nursing Home (the)'s rating?
Ellis Nursing Home (the) has 5 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.
How many inspection citations did Ellis Nursing Home (the) receive?
Its most recent standard health inspection found 4 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.
Does Ellis Nursing Home (the) accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Ellis Nursing Home (the)?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Ellis Nursing Home (the) and how do I contact it?
Ellis Nursing Home (the) is at 135 Ellis Avenue, Norwood, MA 02062. Phone: (781) 949-2310.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.