nursing home in Middleboro, MA

Oakhill Healthcare

76 North Street, Middleboro, MA 02346 · (508) 947-4774

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Oakhill Healthcare at a glance

Oakhill Healthcare is a 123-bed for-profit nursing home in Middleboro, Massachusetts (Plymouth County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Massachusetts average of 3.

Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.

Its most recent standard health inspection (January 6, 2026) found 14 health citations. The Massachusetts average is 6.8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 53.7% per year (state average 38.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
123
Certified for
Medicare and Medicaid
Chain / affiliated entity
Next Step Healthcare
Medicare-certified since
November 6, 1967
Resident/family council
Resident
County
Plymouth County
CMS Certification Number
225145

Ratings

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 53 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 53.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53 / 53.3 / 5Worse

Staffing

This facility3.51 hrsMassachusetts average3.86 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.51 hrs3.86 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.54 hrs0.65 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.04 hrs2.25 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.28 hrs3.48 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)53.7%38.2%45.8%Worse
Registered nurse turnover (yearly) (lower is better)76.2%42.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility14Massachusetts average7U.S. average9
Health citations in the most recent inspection: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1479Worse
Citations from complaint investigations (latest cycle) (lower is better)113Better
Weighted health inspection score ⓘ (lower is better)8351.880.6Average

Penalties

This facility0Massachusetts average1U.S. average1
Fines in the past 3 years: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$34,265$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Certified beds123120107
Average residents per day899986
Occupancy72.3%82.1%80.9%

Long-stay residents

This facility2.1%Massachusetts average3.4%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.1%3.4%3.2%Better
Long-stay residents with pressure ulcers (lower is better)6.7%4.2%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)35.9%21.4%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)2.5%1.8%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1.6%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)11.3%16.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)11.9%15.4%14.1%Better
Long-stay residents who lose too much weight (lower is better)3%5.1%5.2%Better
Long-stay residents with depressive symptoms (lower is better)3.3%15.5%12.8%Better
Long-stay residents who were physically restrained (lower is better)2.4%0.1%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)23.5%19.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)25.5%21.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)94.3%94.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)89.3%92.6%93.6%Average

Short-stay residents

This facility1%Massachusetts average1.4%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Massachusetts and U.S. averages
MeasureThis facilityMassachusetts avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1%1.4%1.6%Better
Short-stay residents given a flu vaccine (higher is better)73.9%77.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)81.9%78.3%82%Average

Inspection citations

State inspectors cited this home for 45 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 2, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 2, 2026
January 6, 2026
Standard
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Tag F0825
E
Potential harm, pattern
Corrected February 10, 2026
January 6, 2026
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected February 10, 2026
January 6, 2026
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected February 10, 2026
January 6, 2026
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected February 10, 2026
January 6, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected February 10, 2026
January 6, 2026
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected February 10, 2026
November 6, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
E
Potential harm, pattern
Corrected December 17, 2024
November 6, 2024
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
D
Potential harm, isolated
Corrected January 10, 2025
November 6, 2024
Fire safety
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies · Tag E0020
D
Potential harm, isolated
Corrected January 10, 2025
November 6, 2024
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
D
Potential harm, isolated
Corrected January 10, 2025
November 6, 2024
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Tag F0847
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected December 11, 2024
November 6, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected December 11, 2024
November 6, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
C
No harm, widespread
Corrected December 11, 2024
November 6, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
C
No harm, widespread
Corrected December 11, 2024
January 22, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 19, 2024
January 22, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected February 19, 2024
August 9, 2023
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
D
Potential harm, isolated
Corrected September 15, 2023
August 9, 2023
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
C
No harm, widespread
Corrected September 15, 2023
August 9, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected September 13, 2023
August 9, 2023
Standard
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Tag F0699
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected September 13, 2023
August 9, 2023
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
B
No harm, pattern
Corrected September 13, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
NEXT STEP HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE07/08/2025
RESTITUYO, IRVING
Individual
adp of the snfNOT APPLICABLE04/10/2020
SOARES, KYLE
Individual
adp of the snfNOT APPLICABLE05/20/2024
DELL'ANNO, DAMIAN
Individual
corporate officerNOT APPLICABLE09/01/2017
STEPHAN, WILLIAM
Individual
corporate officerNOT APPLICABLE09/01/2017
NEXT STEP HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE09/01/2017
RESTITUYO, IRVING
Individual
operational/managerial controlNOT APPLICABLE04/10/2020
SOARES, KYLE
Individual
operational/managerial controlNOT APPLICABLE05/20/2024

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  5. Marian Manor of Taunton

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Frequently asked questions

What is Oakhill Healthcare's rating?

Oakhill Healthcare has 2 out of 5 stars on the CMS overall star rating. The average for Massachusetts nursing homes is 3 stars.

How many inspection citations did Oakhill Healthcare receive?

Its most recent standard health inspection found 14 citations, compared with a Massachusetts average of 6.8. Every citation is listed on this page with its severity.

Does Oakhill Healthcare accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Oakhill Healthcare?

It is for profit - limited liability company and part of Next Step Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Oakhill Healthcare and how do I contact it?

Oakhill Healthcare is at 76 North Street, Middleboro, MA 02346. Phone: (508) 947-4774.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.