nursing home in Adelphi, MD
Sterling Care Hillhaven
3210 Powder Mill Road, Adelphi, MD 20783 · (301) 937-3939
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sterling Care Hillhaven at a glance
Sterling Care Hillhaven is a 66-bed for-profit nursing home in Adelphi, Maryland (Prince Georges County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Maryland average of 3.2.
Residents receive about 3.9 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.9 hours.
Its most recent standard health inspection (June 9, 2025) found 8 health citations. The Maryland average is 17.
It has not received a federal fine in the past three years.
Nursing staff turnover is 66.7% per year (state average 40.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 66
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sterling Care
- Medicare-certified since
- November 1, 1989
- Resident/family council
- Resident
- County
- Prince Georges County
- CMS Certification Number
- 215212
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 3.2 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.88 hrs | 3.87 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.63 hrs | 0.84 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.33 hrs | 2.12 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.68 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 66.7% | 40.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 97.9% | 38.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 17 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 35 | 115.1 | 80.6 | Better |
Penalties
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $21,934 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 66 | 124 | 107 | |
| Average residents per day | 57 | 106 | 86 | |
| Occupancy | 87% | 84.7% | 80.9% |
Long-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.4% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.9% | 5.9% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.8% | 13.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10.5% | 20.4% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 35.4% | 22.8% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.5% | 16.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 23.1% | 25% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.4% | 80.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 76.5% | 79.1% | 82% | Worse |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 9, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected September 5, 2025 |
| June 9, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected October 27, 2025 |
| June 9, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected October 27, 2025 |
| June 9, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 27, 2025 |
| June 9, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected October 27, 2025 |
| June 9, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 5, 2025 |
| June 9, 2025 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | E Potential harm, pattern | Corrected July 8, 2025 |
| June 9, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected July 8, 2025 |
| June 9, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 8, 2025 |
| April 18, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected May 20, 2024 |
| April 18, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected May 20, 2024 |
| April 18, 2024 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | E Potential harm, pattern | Corrected May 20, 2024 |
| May 25, 2022 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Construct fire resistant interior walls. Smoke Deficiencies · Tag K0331 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | D Potential harm, isolated | Corrected August 9, 2022 |
| May 25, 2022 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 8, 2022 |
| May 25, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 8, 2022 |
| November 13, 2018 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected December 29, 2018 |
| November 13, 2018 Fire safety | Have an externally vented heating system. Services Deficiencies · Tag K0522 | D Potential harm, isolated | Corrected December 29, 2018 |
| November 13, 2018 Fire safety | Install properly constructed windows in hallway walls or doors. Smoke Deficiencies · Tag K0364 | D Potential harm, isolated | Corrected December 29, 2018 |
| November 13, 2018 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | B No harm, pattern | Corrected December 29, 2018 |
| November 13, 2018 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected December 24, 2018 |
| November 13, 2018 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected December 24, 2018 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HILLHAVEN OPERATOR HOLDCO, LLC Organization | 5% or greater direct ownership interest | 100% | 08/01/2023 |
| GRUNBAUM, YONI Individual | 5% or greater indirect ownership interest | 10% | 08/01/2023 |
| JEK IRRV TR II Organization | 5% or greater indirect ownership interest | 33% | 08/01/2023 |
| NMJ IRRV TR II Organization | 5% or greater indirect ownership interest | 33% | 08/01/2023 |
| SIYO HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 10% | 08/01/2023 |
| KAGAN, JEFFREY Individual | corporate officer | NOT APPLICABLE | 08/01/2023 |
| KAGAN, JEFFREY Individual | w-2 managing employee | NOT APPLICABLE | 08/01/2023 |
Other nursing homes near Sterling Care Hillhaven
Riderwood Village
3160 Gracefield Road, Silver Spring, MD 20904 · 1.4 mi
For-profit · 44 beds · Part of Erickson Senior Living
- CMS high performer
★★★★★5Much above averageAutumn Lake Healthcare at Silver Spring
2501 Musgrove Road, Silver Spring, MD 20904 · 2.4 mi
For-profit · 148 beds · Part of Autumn Lake Healthcare
★★★★★3AverageAdelphi Nursing and Rehabilitation Center
1801 Metzerott Road, Adelphi, MD 20783 · 2.5 mi
For-profit · 170 beds · Part of Lifeworks Rehab
★★★★★2Below averageAlthea Woodland Nursing Home
1000 Daleview Drive, Silver Spring, MD 20901 · 2.8 mi
For-profit · 50 beds
★★★★★4Above averageComplete Care at Springbrook
12325 New Hampshire Avenue, Silver Spring, MD 20904 · 3.1 mi
For-profit · 93 beds · Part of Complete Care
★★★★★3AverageFairland Center
2101 Fairland Road, Silver Spring, MD 20904 · 3.2 mi
For-profit · 92 beds · Part of Genesis Healthcare
★★★★★2Below average
Frequently asked questions
What is Sterling Care Hillhaven's rating?
Sterling Care Hillhaven has 5 out of 5 stars on the CMS overall star rating. The average for Maryland nursing homes is 3.2 stars.
How many inspection citations did Sterling Care Hillhaven receive?
Its most recent standard health inspection found 8 citations, compared with a Maryland average of 17. Every citation is listed on this page with its severity.
Does Sterling Care Hillhaven accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Sterling Care Hillhaven?
It is for profit - limited liability company and part of Sterling Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Sterling Care Hillhaven and how do I contact it?
Sterling Care Hillhaven is at 3210 Powder Mill Road, Adelphi, MD 20783. Phone: (301) 937-3939.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.