nursing home in Charlotte Hall, MD
Charlotte Hall Veterans Home
29449 Charlotte Hall Road, Charlotte Hall, MD 20622 · (301) 884-8171
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★2
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Charlotte Hall Veterans Home at a glance
Charlotte Hall Veterans Home is a 286-bed for-profit nursing home in Charlotte Hall, Maryland (St. Marys County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Maryland average of 3.2.
Residents receive about 4.4 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (July 25, 2025) found 8 health citations. The Maryland average is 17.
Federal regulators fined it 1 time in the past three years, totaling $66,671.
Nursing staff turnover is 19.6% per year (state average 40.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 286
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 17, 1986
- Resident/family council
- Resident
- County
- St. Marys County
- CMS Certification Number
- 215161
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.9 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.41 hrs | 3.87 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.84 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.74 hrs | 2.12 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.77 hrs | 3.47 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 19.6% | 40.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 32.4% | 38.7% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 17 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 68.5 | 115.1 | 80.6 | Better |
Penalties
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $66,671 | $21,934 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 286 | 124 | 107 | |
| Average residents per day | 210 | 106 | 86 | |
| Occupancy | 73.4% | 84.7% | 80.9% |
Long-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 2.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.9% | 5.9% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 18.5% | 13.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.7% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.4% | 20.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.4% | 22.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 22.8% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.1% | 16.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24% | 25% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99.1% | 96.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.9% | 1.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 88.2% | 80.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.6% | 79.1% | 82% | Average |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 25, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected October 15, 2025 |
| July 25, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected October 15, 2025 |
| July 25, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 1, 2025 |
| July 25, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected October 1, 2025 |
| July 25, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 1, 2025 |
| April 4, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected May 16, 2025 |
| April 4, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 16, 2025 |
| April 4, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 16, 2025 |
| August 15, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | E Potential harm, pattern | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 12, 2022 |
| August 15, 2022 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected September 12, 2022 |
| August 15, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | J Immediate jeopardy, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected October 10, 2022 |
| August 15, 2022 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected October 10, 2022 |
| August 15, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and Physician Services Deficiencies · Tag F0728 | D Potential harm, isolated | Corrected October 10, 2022 |
| August 15, 2022 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected October 10, 2022 |
| December 4, 2018 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected January 31, 2019 |
| December 4, 2018 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | C No harm, widespread | Corrected January 31, 2019 |
| December 4, 2018 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | C No harm, widespread | Corrected January 31, 2019 |
| December 4, 2018 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected October 20, 2018 |
| December 4, 2018 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | H Actual harm, pattern | Corrected February 9, 2019 |
| December 4, 2018 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected February 9, 2019 |
| December 4, 2018 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected February 9, 2019 |
| December 4, 2018 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected February 9, 2019 |
| December 4, 2018 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 2, 2019 |
| December 4, 2018 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected February 9, 2019 |
| December 4, 2018 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected February 9, 2019 |
| December 4, 2018 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 9, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $66,671 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 4, 2025 | Fine | $66,671 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COMPTROLLER OF MARYLAND CENTRAL PAYROLL BUREAU Organization | adp of the snf | NOT APPLICABLE | 06/06/2023 |
| KARIM, SHAHANA Individual | adp of the snf | NOT APPLICABLE | 06/06/2023 |
| LAROSE, TINA Individual | adp of the snf | NOT APPLICABLE | 04/26/2025 |
| PANTZER, PETER Individual | adp of the snf | NOT APPLICABLE | 06/06/2023 |
| PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC. Organization | adp of the snf | NOT APPLICABLE | 04/21/2025 |
| MURPHY, SHARON Individual | corporate director | NOT APPLICABLE | 03/02/2026 |
| PANTZER, PETER Individual | corporate officer | NOT APPLICABLE | 06/06/2023 |
| COMPTROLLER OF MARYLAND CENTRAL PAYROLL BUREAU Organization | direct ownership interest | NOT APPLICABLE | 06/06/2023 |
| COMPTROLLER OF MARYLAND CENTRAL PAYROLL BUREAU Organization | operational/managerial control | NOT APPLICABLE | 06/06/2023 |
| LAROSE, TINA Individual | operational/managerial control | NOT APPLICABLE | 04/26/2025 |
| PRUITTHEALTH VETERAN SERVICES - MARYLAND, INC. Organization | operational/managerial control | NOT APPLICABLE | 06/06/2023 |
Other nursing homes near Charlotte Hall Veterans Home
Green Acres Nursing and Rehab
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For-profit · 170 beds · Part of Green Tree Health Management
★★★★★5Much above averageCalvert County Nursing Ctr.
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- Abuse citation
★★★★★2Below averageWaldorf Center
4140 Old Washington Highway, Waldorf, MD 20602 · 11.9 mi
For-profit · 115 beds · Part of Genesis Healthcare
★★★★★4Above averageComplete Care at Laplata LLC
1 Magnolia Drive, Laplata, MD 20646 · 12.1 mi
For-profit · 142 beds · Part of Complete Care
★★★★★1Much below averageRestore Health Rehabilitation Center
4615 Einstein Place, White Plains, MD 20695 · 12.5 mi
For-profit · 80 beds · Part of Fundamental Healthcare
★★★★★3AverageSt. Mary's Nursing Center INC
21585 Peabody Street, Leonardtown, MD 20650 · 14.5 mi
Non-profit · 160 beds
- CMS high performer
★★★★★5Much above average
All nursing homes in Charlotte Hall, MD · Compare side by side
Frequently asked questions
What is Charlotte Hall Veterans Home's rating?
Charlotte Hall Veterans Home has 5 out of 5 stars on the CMS overall star rating. The average for Maryland nursing homes is 3.2 stars.
How many inspection citations did Charlotte Hall Veterans Home receive?
Its most recent standard health inspection found 8 citations, compared with a Maryland average of 17. Every citation is listed on this page with its severity.
Does Charlotte Hall Veterans Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Charlotte Hall Veterans Home?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Charlotte Hall Veterans Home and how do I contact it?
Charlotte Hall Veterans Home is at 29449 Charlotte Hall Road, Charlotte Hall, MD 20622. Phone: (301) 884-8171.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.