nursing home in Wheaton, MD
Complete Care at Wheaton
4011 Randolph Road, Wheaton, MD 20902 · (301) 933-2500
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Complete Care at Wheaton at a glance
Complete Care at Wheaton is a 116-bed for-profit nursing home in Wheaton, Maryland (Montgomery County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Maryland average of 3.2.
Residents receive about 3.4 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (April 21, 2026) found 6 health citations. The Maryland average is 17.
It has not received a federal fine in the past three years.
Nursing staff turnover is 41.7% per year (state average 40.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 116
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Complete Care
- Medicare-certified since
- January 1, 1967
- Resident/family council
- Resident
- County
- Montgomery County
- CMS Certification Number
- 215025
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.38 hrs | 3.87 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.84 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.83 hrs | 2.12 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.16 hrs | 3.47 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.7% | 40.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 50% | 38.7% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 17 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 115.1 | 80.6 | Better |
Penalties
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $21,934 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 116 | 124 | 107 | |
| Average residents per day | 111 | 106 | 86 | |
| Occupancy | 95.6% | 84.7% | 80.9% |
Long-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 2.4% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6% | 5.9% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 5.6% | 13.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 8.5% | 20.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.6% | 22.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5% | 5.4% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 90.4% | 22.8% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.4% | 16.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.4% | 25% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.4% | 80.6% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 87.2% | 79.1% | 82% | Better |
Inspection citations
State inspectors cited this home for 37 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 21, 2026 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected July 1, 2026 |
| April 21, 2026 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected July 1, 2026 |
| April 21, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 1, 2026 |
| April 21, 2026 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected July 1, 2026 |
| April 21, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected July 1, 2026 |
| April 21, 2026 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | E Potential harm, pattern | Corrected June 19, 2026 |
| April 21, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 19, 2026 |
| April 21, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected June 19, 2026 |
| April 21, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 19, 2026 |
| April 21, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 19, 2026 |
| April 21, 2026 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected June 19, 2026 |
| April 10, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 27, 2025 |
| April 10, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 27, 2025 |
| April 10, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected June 27, 2025 |
| April 10, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected June 27, 2025 |
| April 10, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 27, 2025 |
| April 10, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected May 23, 2025 |
| April 10, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 10, 2025 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected May 23, 2025 |
| March 12, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected April 3, 2021 |
| March 12, 2021 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected April 3, 2021 |
| March 12, 2021 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | B No harm, pattern | Corrected April 3, 2021 |
| March 12, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 24, 2021 |
| March 12, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected April 24, 2021 |
| March 12, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 24, 2021 |
| March 12, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 24, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PC MD5 OPCO HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 02/01/2023 |
| PC MD5 TOPCO LLC Organization | 5% or greater indirect ownership interest | — | 02/01/2023 |
| SMS 2021 TRUST Organization | 5% or greater indirect ownership interest | — | 02/01/2023 |
| ADESSE HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| ADESSE MD5 PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| ADESSE MD PEACE MD5 PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| BATES, KIMBERLY Individual | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| BHARAJ, NARENDER Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| COX, VICKIE Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| HC FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| KLUGMAN, JACOB Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| MANSFIELD, MELISSA Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| MD 4 PROPCO HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| NABI, ABDOULATIF Individual | adp of the snf | NOT APPLICABLE | 12/18/2023 |
| PC MD5 TOPCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| PEACE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| SCHONFELD, AKIVA Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| SILVERBERG, NISANEL Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| SMS 2021 TRUST Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| STEIN, SHALOM Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| STERNBUCH, DANIEL Individual | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| WHEATON MD PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2023 |
| STEIN, SHALOM Individual | corporate officer | NOT APPLICABLE | 02/01/2023 |
| DES CAPITAL LLC Organization | indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| JRK INVESTMENTS LLC Organization | indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| KLUGMAN, JACOB Individual | indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| STEIN, SHALOM Individual | indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| STERNBUCH, DANIEL Individual | indirect ownership interest | NOT APPLICABLE | 02/01/2023 |
| STEIN, SHALOM Individual | managing control - governing body | NOT APPLICABLE | 02/01/2023 |
| BATES, KIMBERLY Individual | operational/managerial control | NOT APPLICABLE | 03/31/2025 |
| BHARAJ, NARENDER Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| COX, VICKIE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| MANSFIELD, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| NABI, ABDOULATIF Individual | operational/managerial control | NOT APPLICABLE | 12/18/2023 |
| SILVERBERG, NISANEL Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| STERNBUCH, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| SCHONFELD, AKIVA Individual | trustee of the snf | NOT APPLICABLE | 02/01/2023 |
| STEIN, SHALOM Individual | trustee of the snf | NOT APPLICABLE | 02/01/2023 |
Other nursing homes near Complete Care at Wheaton
- ★★★★★4Above average
Turtle Creek Rehabilitation and Wellness Center
3000 McComas Avenue, Kensington, MD 20895 · 1.9 mi
For-profit · 140 beds
★★★★★2Below averageLayhill Nursing and Rehabilitation Center
3227 Bel Pre Road, Silver Spring, MD 20906 · 2.5 mi
For-profit · 129 beds · Part of Lifeworks Rehab
- Special Focus candidate
★★★★★1Much below averageHebrew Home of Greater Washington
6121 Montrose Road, Rockville, MD 20852 · 2.5 mi
Non-profit · 558 beds
- CMS high performer
★★★★★5Much above averageTuckerman Rehabilitation and Healthcare Center
5550 Tuckerman Lane, North Bethesda, MD 20852 · 2.7 mi
For-profit · 41 beds · Part of Marquis Health Services
★★★★★5Much above averageAutumn Lake Healthcare at Oakview
2700 Barker Street, Silver Spring, MD 20910 · 2.7 mi
For-profit · 138 beds · Part of Autumn Lake Healthcare
★★★★★4Above average
Frequently asked questions
What is Complete Care at Wheaton's rating?
Complete Care at Wheaton has 5 out of 5 stars on the CMS overall star rating. The average for Maryland nursing homes is 3.2 stars.
How many inspection citations did Complete Care at Wheaton receive?
Its most recent standard health inspection found 6 citations, compared with a Maryland average of 17. Every citation is listed on this page with its severity.
Does Complete Care at Wheaton accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Complete Care at Wheaton?
It is for profit - corporation and part of Complete Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Complete Care at Wheaton and how do I contact it?
Complete Care at Wheaton is at 4011 Randolph Road, Wheaton, MD 20902. Phone: (301) 933-2500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.