nursing home in Lewiston, ME

Montello Manor

540 College St, Lewiston, ME 04240 · (207) 783-2039

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★4
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Montello Manor at a glance

Montello Manor is a 37-bed for-profit nursing home in Lewiston, Maine (Androscoggin County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Maine average of 3.1.

Residents receive about 4.2 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 4.3 hours.

Its most recent standard health inspection (May 8, 2026) found 21 health citations. The Maine average is 10.8.

Federal regulators fined it 1 time in the past three years, totaling $14,518.

Nursing staff turnover is 51.9% per year (state average 46.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
37
Certified for
Medicare and Medicaid
Medicare-certified since
July 16, 1971
Resident/family council
Resident
County
Androscoggin County
CMS Certification Number
205006

Ratings

MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 54.1 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 52.8 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 52.5 / 53.8 / 5Worse

Staffing

This facility4.18 hrsMaine average4.34 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.18 hrs4.34 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.75 hrs1.05 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.83 hrs2.83 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.54 hrs3.92 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)51.9%46.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)62.5%40.2%42.9%Worse
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility21Maine average11U.S. average9
Health citations in the most recent inspection: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)21119Worse
Citations from complaint investigations (latest cycle) (lower is better)223Better
Weighted health inspection score ⓘ (lower is better)149.881.380.6Worse

Penalties

This facility1Maine average0U.S. average1
Fines in the past 3 years: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)101Worse
Total fines in the past 3 years (lower is better)$14,518$7,386$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Certified beds3775107
Average residents per day356586
Occupancy94.3%88.5%80.9%

Long-stay residents

This facility12.7%Maine average4.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)12.7%4.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.8%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)0%20.2%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%2.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.5%1.1%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)13.3%24.4%13.9%Average
Long-stay residents whose walking worsened (lower is better)30.6%25.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)2%5.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0.9%11.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)16.7%17.4%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)32%29.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)97.2%95.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)93.3%92.3%93.6%Average

Short-stay residents

This facility0%Maine average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Maine and U.S. averages
MeasureThis facilityMaine avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)58.5%72.7%82%Worse

Inspection citations

State inspectors cited this home for 49 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
May 8, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 5, 2026
May 8, 2026
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected May 27, 2026
May 8, 2026
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected June 2, 2026
May 8, 2026
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected June 5, 2026
May 8, 2026
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 5, 2026
May 8, 2026
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
B
No harm, pattern
Corrected June 5, 2026
April 21, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected May 22, 2026
February 20, 2025
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
D
Potential harm, isolated
Corrected March 7, 2025
February 20, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected February 18, 2025
February 20, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected February 18, 2025
February 20, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 7, 2025
February 20, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected February 28, 2025
February 20, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Complaint
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected March 28, 2025
February 20, 2025
Standard
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Tag F0909
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected March 28, 2025
February 20, 2025
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected March 28, 2025
May 29, 2024
Complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Tag F0839
E
Potential harm, pattern
Corrected June 13, 2024
December 12, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected December 26, 2023
December 12, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected December 26, 2023
December 12, 2023
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
D
Potential harm, isolated
Corrected December 26, 2023
December 12, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected December 26, 2023
December 12, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected December 26, 2023
December 12, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected February 1, 2024
December 12, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected February 15, 2024
December 12, 2023
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected February 1, 2024
December 12, 2023
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected February 1, 2024
December 12, 2023
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected February 1, 2024
December 12, 2023
Complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected February 15, 2024
December 12, 2023
Complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
D
Potential harm, isolated
Corrected February 1, 2024
December 12, 2023
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
B
No harm, pattern
Corrected February 1, 2024
December 12, 2023
Complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
B
No harm, pattern
Corrected February 1, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $14,518 in fines.

DatePenaltyAmount / length
December 12, 2023Fine$14,518

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
RICHARD A. ROUSSEAU TRUST B
Organization
5% or greater direct ownership interest100%03/19/2012
BERNARD, KIMBERLY
Individual
adp of the snfNOT APPLICABLE10/01/2024
CALLAHAN, GUY
Individual
adp of the snfNOT APPLICABLE03/29/2012
CONNOLLY, KERRY
Individual
adp of the snfNOT APPLICABLE03/29/2012
FIRST ATLANTIC HEALTHCARE INC
Organization
adp of the snfNOT APPLICABLE03/31/2025
KIRBACH, PETER
Individual
adp of the snfNOT APPLICABLE03/01/2025
LUDDY, NANCY
Individual
adp of the snfNOT APPLICABLE09/30/2021
OTIS-HIGGINS, ANDREA
Individual
adp of the snfNOT APPLICABLE01/01/2013
PELKEY, WANDA
Individual
adp of the snfNOT APPLICABLE01/01/2013
RICHARD A. ROUSSEAU TRUST B
Organization
adp of the snfNOT APPLICABLE03/29/2012
RIENDEAU, CHRISTINE
Individual
adp of the snfNOT APPLICABLE10/01/2024
CALLAHAN, GUY
Individual
corporate directorNOT APPLICABLE01/01/2013
CONNOLLY, KERRY
Individual
corporate directorNOT APPLICABLE01/01/2013
CALLAHAN, GUY
Individual
indirect ownership interestNOT APPLICABLE01/01/2013
BERNARD, KIMBERLY
Individual
operational/managerial controlNOT APPLICABLE10/01/2024
FIRST ATLANTIC HEALTHCARE INC
Organization
operational/managerial controlNOT APPLICABLE01/01/2013
KIRBACH, PETER
Individual
operational/managerial controlNOT APPLICABLE03/01/2025
LUDDY, NANCY
Individual
operational/managerial controlNOT APPLICABLE09/30/2021
OTIS-HIGGINS, ANDREA
Individual
operational/managerial controlNOT APPLICABLE01/01/2013
PELKEY, WANDA
Individual
operational/managerial controlNOT APPLICABLE10/01/2024
RIENDEAU, CHRISTINE
Individual
operational/managerial controlNOT APPLICABLE10/01/2024
CALLAHAN, GUY
Individual
trustee of the snfNOT APPLICABLE03/29/2012
CONNOLLY, KERRY
Individual
trustee of the snfNOT APPLICABLE03/29/2012
RICHARD A. ROUSSEAU TRUST B
Organization
trustee of the snfNOT APPLICABLE03/29/2012

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Frequently asked questions

What is Montello Manor's rating?

Montello Manor has 1 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.

How many inspection citations did Montello Manor receive?

Its most recent standard health inspection found 21 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.

Does Montello Manor accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Montello Manor?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Montello Manor and how do I contact it?

Montello Manor is at 540 College St, Lewiston, ME 04240. Phone: (207) 783-2039.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.