nursing home in Bossier City, LA
Pilgrim Manor Skilled Nursing and Rehabilitation
1524 Doctors Drive, Bossier City, LA 71111 · (318) 742-1623
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★3
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pilgrim Manor Skilled Nursing and Rehabilitation at a glance
Pilgrim Manor Skilled Nursing and Rehabilitation is a 155-bed for-profit nursing home in Bossier City, Louisiana (Bossier County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.4 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (February 25, 2026) found 8 health citations. The Louisiana average is 6.4.
Federal regulators fined it 3 times in the past three years, totaling $186,253.
Nursing staff turnover is 69.3% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 155
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Priority Management
- Medicare-certified since
- June 1, 2004
- Resident/family council
- Resident
- County
- Bossier County
- CMS Certification Number
- 195594
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.40 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.22 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.21 hrs | 2.27 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 2.99 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 69.3% | 47.6% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 167.3 | 65.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $186,253 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 4 | 1 | 1 | Worse |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 155 | 122 | 107 | |
| Average residents per day | 121 | 91 | 86 | |
| Occupancy | 78.3% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.7% | 22.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 22.6% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5% | 5.2% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 10.5% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.9% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 30.4% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.6% | 3.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 22 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 5 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 25, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected April 8, 2026 |
| February 25, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected April 8, 2026 |
| February 25, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 8, 2026 |
| February 25, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 8, 2026 |
| February 25, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 8, 2026 |
| February 25, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 8, 2026 |
| September 3, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 15, 2025 |
| September 3, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 29, 2025 |
| December 17, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected February 7, 2025 |
| December 17, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected February 7, 2025 |
| December 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 7, 2025 |
| December 17, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | E Potential harm, pattern | Corrected February 7, 2025 |
| December 4, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected November 26, 2024 |
| December 4, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected November 26, 2024 |
| August 1, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected August 29, 2024 |
| August 1, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | L Immediate jeopardy, widespread | Corrected August 29, 2024 |
| August 1, 2024 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | K Immediate jeopardy, pattern | Corrected August 29, 2024 |
| April 24, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected June 8, 2024 |
| January 31, 2024 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 31, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 31, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 31, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected February 16, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 4 federal penalties in the past three years, including $186,253 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 3, 2025 | Payment Denial | 13 days from October 16, 2025 |
| September 3, 2025 | Fine | $12,425 |
| December 4, 2024 | Fine | $52,855 |
| August 1, 2024 | Fine | $120,973 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SDB HOLDINGS Organization | 5% or greater direct ownership interest | 100% | 04/01/2019 |
| ADAMS, ANGELA Individual | adp of the snf | NOT APPLICABLE | 09/19/2018 |
| ALMOND, JAMES Individual | adp of the snf | NOT APPLICABLE | 04/18/2025 |
| ANGELO, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 04/17/2025 |
| COLVIN, DAVID Individual | adp of the snf | NOT APPLICABLE | 04/17/2025 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 04/16/2025 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| BAUDER, WILLIAM Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, DOUGLAS Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, STEVEN Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2019 |
| BAUDER, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
| BOULWARE, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2019 |
Other nursing homes near Pilgrim Manor Skilled Nursing and Rehabilitation
Heritage Manor Health & Rehab
2575 Airline Drive, Bossier City, LA 71111 · under 1 mi
For-profit · 64 beds
★★★★★1Much below average- ★★★★★1Much below average
Northwest Louisiana Veterans Home
3130 Arthur Ray Teague Parkway, Bossier City, LA 71112 · 3.2 mi
Government · 8 beds
★★★★★4Above averageHighland Place Rehab and Nursing Center
1736 Irving Place, Shreveport, LA 71101 · 3.4 mi
For-profit · 227 beds · Part of Wellington Health Care Services
★★★★★1Much below averageCypress Point Nursing & Rehabilitation Center
4910 Airline Drive, Bossier City, LA 71111 · 3.9 mi
For-profit · 142 beds · Part of Central Management Company
★★★★★4Above averageHarmony House Nursing and Rehabilitation Center, I
1825 Laurel St., Shreveport, LA 71103 · 4.3 mi
For-profit · 115 beds · Part of Central Management Company
★★★★★5Much above average
All nursing homes in Bossier City, LA · Compare side by side
Frequently asked questions
What is Pilgrim Manor Skilled Nursing and Rehabilitation's rating?
Pilgrim Manor Skilled Nursing and Rehabilitation has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Pilgrim Manor Skilled Nursing and Rehabilitation receive?
Its most recent standard health inspection found 8 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Pilgrim Manor Skilled Nursing and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pilgrim Manor Skilled Nursing and Rehabilitation?
It is for profit - limited liability company and part of Priority Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pilgrim Manor Skilled Nursing and Rehabilitation and how do I contact it?
Pilgrim Manor Skilled Nursing and Rehabilitation is at 1524 Doctors Drive, Bossier City, LA 71111. Phone: (318) 742-1623.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.