nursing home in New Orleans, LA
Chateau de Notre Dame Community Care Center
2832 Burdette Street, New Orleans, LA 70125 · (504) 866-2741
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Chateau de Notre Dame Community Care Center at a glance
Chateau de Notre Dame Community Care Center is a 171-bed non-profit nursing home in New Orleans, Louisiana (Orleans County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 4.1 hours of nursing care per day (0.3 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 3, 2026) found 0 health citations. The Louisiana average is 6.4.
Federal regulators fined it 2 times in the past three years, totaling $36,265.
Nursing staff turnover is 45.5% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 171
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Commcare Corporation
- Medicare-certified since
- February 21, 2004
- Resident/family council
- Resident
- County
- Orleans County
- CMS Certification Number
- 195589
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.12 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.31 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.34 hrs | 2.27 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.35 hrs | 3.21 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 45.5% | 47.6% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 40% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 72.3 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $36,265 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 171 | 122 | 107 | |
| Average residents per day | 155 | 91 | 86 | |
| Occupancy | 90.8% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.9% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 18.7% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 17.9% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.8% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 5.1% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19% | 23.2% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 15.7% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 93.5% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.5% | 3.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.3% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2025 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 4, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 4, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 4, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 14, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected May 8, 2025 |
| May 14, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected May 15, 2025 |
| March 19, 2025 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 4, 2025 |
| July 31, 2024 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected August 23, 2024 |
| June 13, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 13, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 13, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 13, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 13, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 13, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 12, 2024 |
| May 20, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | K Immediate jeopardy, pattern | Corrected May 22, 2024 |
| May 20, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | K Immediate jeopardy, pattern | Corrected May 22, 2024 |
| December 6, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected December 29, 2023 |
| December 6, 2023 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 29, 2023 |
| November 21, 2023 Complaint | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. Administration Deficiencies · Tag F0776 | D Potential harm, isolated | Corrected December 17, 2023 |
| November 21, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $36,265 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 14, 2025 | Fine | $26,685 |
| May 14, 2025 | Fine | $9,580 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COMMCARE CORPORATION Organization | 5% or greater direct ownership interest | 100% | 06/14/2023 |
| FORD, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| MANGUN, GAROLD Individual | corporate director | NOT APPLICABLE | 06/09/1997 |
| PLAISANCE, WAYNE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| PRECHTER, PATRICIA Individual | corporate director | NOT APPLICABLE | 03/01/2018 |
| HARVEY PSARELLIS, DAWN Individual | corporate officer | NOT APPLICABLE | 10/10/2014 |
| MANGUN, GAROLD Individual | corporate officer | NOT APPLICABLE | 12/01/2021 |
| PRECHTER, PATRICIA Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| COMMCARE MANAGEMENT CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 06/14/2023 |
| GARDNER, GEORGE Individual | operational/managerial control | NOT APPLICABLE | 06/14/2023 |
| HARVEY PSARELLIS, DAWN Individual | operational/managerial control | NOT APPLICABLE | 06/14/2023 |
| TUCKER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 06/14/2023 |
| HUDSON, MARY Individual | w-2 managing employee | NOT APPLICABLE | 06/14/2023 |
| LUNDBERG, ALEC Individual | w-2 managing employee | NOT APPLICABLE | 06/14/2023 |
| PRECHTER, PATRICIA Individual | w-2 managing employee | NOT APPLICABLE | 06/14/2023 |
Other nursing homes near Chateau de Notre Dame Community Care Center
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St Jude's Health & Wellness Center
450A S Claiborne Ave, Fl 6, New Orleans, LA 70112 · 2.2 mi
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- Abuse citation
★★★★★1Much below averageJefferson Healthcare Center
2200 Jefferson Hwy, Jefferson, LA 70121 · 2.2 mi
For-profit · 222 beds · Part of Plantation Management Company
★★★★★1Much below average- ★★★★★4Above average
John J Hainkel Jr Home and Rehabilitation Center
612 Henry Clay Avenue, New Orleans, LA 70118 · 2.5 mi
Non-profit · 142 beds
★★★★★5Much above averageOchsner Medical Center Skilled Nursing Facility
2614 Jefferson Hwy, 3rd Floor, Jefferson, LA 70121 · 2.6 mi
Non-profit · 30 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Chateau de Notre Dame Community Care Center's rating?
Chateau de Notre Dame Community Care Center has 2 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Chateau de Notre Dame Community Care Center receive?
Its most recent standard health inspection found 0 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Chateau de Notre Dame Community Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Chateau de Notre Dame Community Care Center?
It is non profit - corporation and part of Commcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Chateau de Notre Dame Community Care Center and how do I contact it?
Chateau de Notre Dame Community Care Center is at 2832 Burdette Street, New Orleans, LA 70125. Phone: (504) 866-2741.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.