nursing home in Monroe, LA
The Oaks
1000 McKeen Place, Monroe, LA 71201 · (318) 387-5300
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Oaks at a glance
The Oaks is a 125-bed for-profit nursing home in Monroe, Louisiana (Ouachita County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 4.3 hours of nursing care per day (0.2 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 11, 2025) found 9 health citations. The Louisiana average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $27,005.
Nursing staff turnover is 58.9% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 125
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 22, 2002
- Resident/family council
- Resident
- County
- Ouachita County
- CMS Certification Number
- 195542
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.35 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.21 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.63 hrs | 2.27 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.01 hrs | 3.21 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 58.9% | 47.6% | 45.8% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 6 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 8 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 55 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $27,005 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 125 | 122 | 107 | |
| Average residents per day | 63 | 91 | 86 | |
| Occupancy | 50.2% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.7% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.7% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 32.4% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.1% | 2.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 5.1% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 20.2% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 27% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.6% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 29.4% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.9% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.7% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 83.7% | 76.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.6% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 24, 2026 Complaint | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected March 30, 2026 |
| February 24, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 30, 2026 |
| June 11, 2025 Complaint | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | E Potential harm, pattern | Corrected July 11, 2025 |
| June 11, 2025 Complaint | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected July 11, 2025 |
| June 11, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected July 11, 2025 |
| June 11, 2025 Complaint | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | E Potential harm, pattern | Corrected July 11, 2025 |
| June 11, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 11, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 11, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 11, 2025 |
| June 12, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 12, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 12, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 12, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 15, 2024 |
| November 29, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected December 27, 2023 |
| November 29, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 27, 2023 |
| October 11, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected November 22, 2023 |
| October 11, 2023 Complaint | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Tag F0553 | D Potential harm, isolated | Corrected November 22, 2023 |
| July 12, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected August 29, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $27,005 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 29, 2023 | Fine | $27,005 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ASHBROOK, MICHAEL Individual | 5% or greater direct ownership interest | — | 12/22/2008 |
| JEFFREY M ASHBROOK TESTAMENTARY TRUST Organization | 5% or greater direct ownership interest | 49% | 01/01/2018 |
| JEFFREY M ASHBROOK TESTAMENTARY TRUST Organization | adp of the snf | NOT APPLICABLE | 01/01/2018 |
| KRIER, BRIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| MAISON HEALTHCARE MANAGEMENT COMPANY LLC Organization | adp of the snf | NOT APPLICABLE | 11/09/2025 |
| TAYLOR, FELECIA Individual | adp of the snf | NOT APPLICABLE | 05/02/2026 |
| ASHBROOK, MICHAEL Individual | corporate director | NOT APPLICABLE | 12/22/2008 |
| LANDRY, ROBERT Individual | corporate director | NOT APPLICABLE | 01/08/2024 |
| ROUNSAVILLE, REBECCA Individual | corporate officer | NOT APPLICABLE | 07/01/2019 |
| KRIER, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| LANDRY, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/08/2024 |
| MAISON HEALTHCARE MANAGEMENT COMPANY LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| TAYLOR, FELECIA Individual | operational/managerial control | NOT APPLICABLE | 05/02/2026 |
Other nursing homes near The Oaks
- ★★★★★2Below average
Landmark Nursing & Rehabilitation Ctr of West Mon
1611 Wellerman Road, West Monroe, LA 71291 · 2.6 mi
For-profit · 140 beds · Part of Central Management Company
★★★★★2Below averageSt Joseph Skilled Nursing and Rehabilitation
2301 Sterlington Road, Monroe, LA 71203 · 2.7 mi
For-profit · 130 beds · Part of Priority Management
- New owner (last 12 months)
★★★★★1Much below averageRidgecrest Community Care Center
1616 Wellerman Road, West Monroe, LA 71291 · 2.7 mi
Non-profit · 112 beds · Part of Commcare Corporation
★★★★★4Above averageDelta Grande Skilled Nursing and Rehabilitation
3001 South Grande Street, Monroe, LA 71202 · 3.6 mi
For-profit · 74 beds · Part of Paramount Healthcare Consultants
★★★★★3AverageAvalon Place
4385 Old Sterlington Road, Monroe, LA 71203 · 4.7 mi
For-profit · 113 beds · Part of Paramount Healthcare Consultants
★★★★★2Below average
Frequently asked questions
What is The Oaks's rating?
The Oaks has 2 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did The Oaks receive?
Its most recent standard health inspection found 9 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does The Oaks accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Oaks?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Oaks and how do I contact it?
The Oaks is at 1000 McKeen Place, Monroe, LA 71201. Phone: (318) 387-5300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.