nursing home in Metairie, LA

Colonial Oaks Living Center

4312 Ithaca Street, Metairie, LA 70006 · (504) 887-6414

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★1
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Colonial Oaks Living Center at a glance

Colonial Oaks Living Center is a 110-bed for-profit nursing home in Metairie, Louisiana (Jefferson County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.

Residents receive about 3.1 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (May 5, 2026) found 4 health citations. The Louisiana average is 6.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 39.7% per year (state average 47.6%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
110
Certified for
Medicare and Medicaid
Chain / affiliated entity
Plantation Management Company
Medicare-certified since
December 6, 2001
Resident/family council
Resident
County
Jefferson County
CMS Certification Number
195536

Ratings

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.6 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)3 / 52.9 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)1 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 52.2 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.5 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)2 / 52 / 53.3 / 5Worse

Staffing

This facility3.11 hrsLouisiana average3.76 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.11 hrs3.76 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.18 hrs0.31 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.59 hrs2.27 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.57 hrs3.21 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)39.7%47.6%45.8%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility4Louisiana average6U.S. average9
Health citations in the most recent inspection: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)469Better
Citations from complaint investigations (latest cycle) (lower is better)123Better
Weighted health inspection score ⓘ (lower is better)4265.480.6Better

Penalties

This facility0Louisiana average1U.S. average1
Fines in the past 3 years: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$46,795$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Certified beds110122107
Average residents per day909186
Occupancy81.9%74.1%80.9%

Long-stay residents

This facility2.2%Louisiana average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.2%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)8.5%5.6%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)27.3%22.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.7%2.1%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1%1.2%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)16%17.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)30.3%17.9%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8.7%5.2%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)12.2%2.3%12.8%Average
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)14.6%23.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20.7%15.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.7%94.9%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)84.5%93.4%93.6%Worse

Short-stay residents

This facility2.1%Louisiana average3.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.1%3.1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)93%76.3%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)91.1%85.9%82%Better

Inspection citations

State inspectors cited this home for 25 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 5, 2026
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected May 22, 2026
May 5, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected June 1, 2026
May 5, 2026
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected June 1, 2026
May 5, 2026
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected June 1, 2026
May 5, 2026
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected June 1, 2026
February 25, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected March 20, 2026
April 8, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Waiver has been granted
April 8, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 10, 2025
April 8, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 12, 2025
April 8, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 12, 2025
April 8, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 12, 2025
April 8, 2025
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected May 12, 2025
April 8, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected June 10, 2025
February 5, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected March 7, 2025
February 5, 2025
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 7, 2025
February 5, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected March 7, 2025
February 5, 2025
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected March 7, 2025
February 5, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 8, 2025
February 5, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 8, 2025
June 5, 2024
Complaint
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Tag F0660
D
Potential harm, isolated
Corrected July 12, 2024
April 11, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Waiver has been granted
April 11, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected May 26, 2024
April 11, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected May 26, 2024
April 11, 2024
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected May 26, 2024
April 11, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 26, 2024
April 11, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 26, 2024
April 11, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected May 26, 2024
April 11, 2024
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
B
No harm, pattern
Corrected May 26, 2024
September 27, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 6, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HIGHPOINT HEALTHCARE LLC
Organization
5% or greater direct ownership interest50%11/01/2020
MEDICO LLC
Organization
5% or greater direct ownership interest50%11/01/2020
IRRV PROPERTY TR FOR THE QUIRK CHILDREN
Organization
5% or greater indirect ownership interest15%11/01/2020
QUIRK, CYNTHIA
Individual
5% or greater indirect ownership interest18%11/01/2020
QUIRK, GENE
Individual
5% or greater indirect ownership interest18%11/01/2020
SADLER, ALISON
Individual
5% or greater indirect ownership interest17%11/01/2020
STALLARD, FELICIA
Individual
5% or greater indirect ownership interest17%11/01/2020
QUIRK, SCOTT
Individual
corporate directorNOT APPLICABLE11/01/2020
DELATTE, KIMBERLY
Individual
operational/managerial controlNOT APPLICABLE11/01/2020
HIGHPOINT HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE11/01/2020
HPHC OF LOUISIANA LLC
Organization
operational/managerial controlNOT APPLICABLE01/19/2022
QUIRK, CYNTHIA
Individual
operational/managerial controlNOT APPLICABLE11/01/2020
QUIRK, GENE
Individual
operational/managerial controlNOT APPLICABLE11/01/2020
QUIRK, SCOTT
Individual
operational/managerial controlNOT APPLICABLE11/01/2020
LANDERS, ZEB
Individual
w-2 managing employeeNOT APPLICABLE11/01/2020

Other nursing homes near Colonial Oaks Living Center

  1. East Jefferson General Hospital - SNF

    4200 Houma Blvd, Metairie, LA 70002 · under 1 mi

    Non-profit · 49 beds

    • CMS high performer
    ★★★★★5Much above average
  2. Metairie Health Care Center

    6401 Riverside Drive, Metairie, LA 70003 · 2 mi

    For-profit · 202 beds · Part of Inspired Healthcare Management

    ★★★★★1Much below average
  3. John A. Stassi II Community Care Center

    5200 Blair Drive, Metairie, LA 70001 · 2.5 mi

    Non-profit · 124 beds

    ★★★★★5Much above average
  4. Waldon Health Care Center

    2401 Idaho Street, Kenner, LA 70062 · 3.6 mi

    For-profit · 205 beds · Part of Inspired Healthcare Management

    ★★★★★1Much below average
  5. Ochsner Medical Center Skilled Nursing Facility

    2614 Jefferson Hwy, 3rd Floor, Jefferson, LA 70121 · 3.6 mi

    Non-profit · 30 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Jefferson Healthcare Center

    2200 Jefferson Hwy, Jefferson, LA 70121 · 3.8 mi

    For-profit · 222 beds · Part of Plantation Management Company

    ★★★★★1Much below average

All nursing homes in Metairie, LA · Compare side by side

Frequently asked questions

What is Colonial Oaks Living Center's rating?

Colonial Oaks Living Center has 2 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.

How many inspection citations did Colonial Oaks Living Center receive?

Its most recent standard health inspection found 4 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.

Does Colonial Oaks Living Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Colonial Oaks Living Center?

It is for profit - limited liability company and part of Plantation Management Company. The ownership section on this page lists the owners and managers reported to CMS.

Where is Colonial Oaks Living Center and how do I contact it?

Colonial Oaks Living Center is at 4312 Ithaca Street, Metairie, LA 70006. Phone: (504) 887-6414.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.