nursing home in Napoleonville, LA

Chateau Napoleon Caring, LLC

252 Hwy. 402, Napoleonville, LA 70390 · (985) 369-6011

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★1
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Chateau Napoleon Caring, LLC at a glance

Chateau Napoleon Caring, LLC is a 120-bed for-profit nursing home in Napoleonville, Louisiana (Assumption County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.

Residents receive about 3.2 hours of nursing care per day (0.1 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (September 24, 2025) found 10 health citations. The Louisiana average is 6.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 50% per year (state average 47.6%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
Volare Health
Medicare-certified since
September 29, 2000
Resident/family council
Resident
County
Assumption County
CMS Certification Number
195498

Ratings

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.6 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.9 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.4 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)1 / 52.2 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 52.5 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 52 / 53.3 / 5Worse

Staffing

This facility3.16 hrsLouisiana average3.76 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.16 hrs3.76 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.15 hrs0.31 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.07 hrs2.27 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.49 hrs3.21 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)50%47.6%45.8%Worse
Registered nurse turnover (yearly) (lower is better)66.7%41.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility10Louisiana average6U.S. average9
Health citations in the most recent inspection: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1069Worse
Citations from complaint investigations (latest cycle) (lower is better)323Worse
Weighted health inspection score ⓘ (lower is better)8365.480.6Average

Penalties

This facility0Louisiana average1U.S. average1
Fines in the past 3 years: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$46,795$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Certified beds120122107
Average residents per day1009186
Occupancy83%74.1%80.9%

Long-stay residents

This facility3.5%Louisiana average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.5%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.7%5.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)20.7%22.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.5%2.1%1.6%Average
Long-stay residents with a catheter left in the bladder (lower is better)0.5%1.2%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)20.8%17.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)22.1%17.9%14.1%Worse
Long-stay residents who lose too much weight (lower is better)4.3%5.2%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.4%2.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)12.2%23.2%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20.3%15.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)77.4%94.9%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)67.6%93.4%93.6%Worse

Short-stay residents

This facility1.1%Louisiana average3.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Louisiana and U.S. averages
MeasureThis facilityLouisiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.1%3.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)34.6%76.3%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)51%85.9%82%Worse

Inspection citations

State inspectors cited this home for 57 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
June 3, 2026
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected June 19, 2026
April 9, 2026
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Tag F0742
D
Potential harm, isolated
Corrected May 11, 2026
November 25, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected January 2, 2026
September 24, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 31, 2025
September 24, 2025
Standard
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Tag F0790
E
Potential harm, pattern
Corrected October 31, 2025
September 24, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected October 31, 2025
September 24, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 31, 2025
September 24, 2025
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected October 31, 2025
September 24, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 31, 2025
September 24, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected October 31, 2025
June 18, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected July 18, 2025
February 25, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 30, 2025
February 25, 2025
Complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected April 11, 2025
February 25, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected April 11, 2025
December 30, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected February 7, 2025
December 30, 2024
Complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected February 7, 2025
December 3, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected January 17, 2025
December 3, 2024
Complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Tag F0712
D
Potential harm, isolated
Corrected January 17, 2025
December 3, 2024
Complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected January 17, 2025
December 3, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 17, 2025
December 3, 2024
Complaint
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected January 17, 2025
October 2, 2024
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
D
Potential harm, isolated
Corrected November 16, 2024
October 2, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected November 12, 2024
October 2, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
E
Potential harm, pattern
Corrected November 16, 2024
October 2, 2024
Standard
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Tag F0729
E
Potential harm, pattern
Corrected November 16, 2024
October 2, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected November 16, 2024
October 2, 2024
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected November 16, 2024
October 2, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected November 16, 2024
September 10, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected October 15, 2024
September 10, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 15, 2024
February 29, 2024
Complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected April 14, 2024
February 29, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected April 14, 2024
February 29, 2024
Complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
D
Potential harm, isolated
Corrected April 14, 2024
February 29, 2024
Complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected April 14, 2024
February 29, 2024
Complaint
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected April 14, 2024
November 30, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected January 1, 2024
November 30, 2023
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected January 1, 2024
November 30, 2023
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected January 1, 2024
November 30, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected January 1, 2024
November 30, 2023
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected January 10, 2024
November 30, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected January 10, 2024
November 30, 2023
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
E
Potential harm, pattern
Corrected January 10, 2024
November 30, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected January 10, 2024
November 30, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected January 10, 2024
November 30, 2023
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected January 10, 2024
November 30, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected January 10, 2024
November 30, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 10, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
LA10 HOLDINGS LLC
Organization
5% or greater indirect ownership interest—07/25/2023
LA 10 OPCO HOLDCO LLC
Organization
5% or greater indirect ownership interest—12/01/2022
LA 10 PINNACLE HOLDCO LLC
Organization
5% or greater indirect ownership interest—12/01/2022
CHATEAU NAPOLEON CARING PROPCO LLC
Organization
5% or greater mortgage interestNOT APPLICABLE12/01/2022
BOURGEOIS, DEVIN
Individual
adp of the snfNOT APPLICABLE08/28/2023
CHATEAU NAPOLEON CARING PROPCO LLC
Organization
adp of the snfNOT APPLICABLE12/01/2022
HAGAR, CHAIM
Individual
adp of the snfNOT APPLICABLE12/01/2022
KNOX, DONALD
Individual
adp of the snfNOT APPLICABLE07/24/2023
LA10 HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE12/01/2022
LA 10 PINNACLE HOLDCO LLC
Organization
adp of the snfNOT APPLICABLE12/01/2022
SCHWARTZ, ELIEZER
Individual
adp of the snfNOT APPLICABLE12/01/2022
STEWART, JOEL
Individual
adp of the snfNOT APPLICABLE08/14/2023
VOLARE HEALTH LLC
Organization
adp of the snfNOT APPLICABLE02/26/2025
KNOX, DONALD
Individual
corporate officerNOT APPLICABLE07/24/2023
SCHWARTZ, ELIEZER
Individual
corporate officerNOT APPLICABLE08/22/2023
BOURGEOIS, DEVIN
Individual
operational/managerial controlNOT APPLICABLE08/28/2023
SCHWARTZ, ELIEZER
Individual
operational/managerial controlNOT APPLICABLE12/01/2022
STEWART, JOEL
Individual
operational/managerial controlNOT APPLICABLE08/14/2023
VOLARE HEALTH LLC
Organization
operational/managerial controlNOT APPLICABLE01/01/2024

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Frequently asked questions

What is Chateau Napoleon Caring, LLC's rating?

Chateau Napoleon Caring, LLC has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.

How many inspection citations did Chateau Napoleon Caring, LLC receive?

Its most recent standard health inspection found 10 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.

Does Chateau Napoleon Caring, LLC accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Chateau Napoleon Caring, LLC?

It is for profit - limited liability company and part of Volare Health. The ownership section on this page lists the owners and managers reported to CMS.

Where is Chateau Napoleon Caring, LLC and how do I contact it?

Chateau Napoleon Caring, LLC is at 252 Hwy. 402, Napoleonville, LA 70390. Phone: (985) 369-6011.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.