nursing home in Crowley, LA
The Encore Healthcare and Rehabilitation Center
19110 Crowley-Eunice Hwy, Crowley, LA 70526 · (337) 783-5533
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Encore Healthcare and Rehabilitation Center at a glance
The Encore Healthcare and Rehabilitation Center is a 73-bed non-profit nursing home in Crowley, Louisiana (Acadia County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Louisiana average of 2.6.
Residents receive about 4.1 hours of nursing care per day (0.2 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (July 23, 2025) found 7 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 60.8% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 73
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Elder Outreach Nursing & Rehabilitation
- Medicare-certified since
- July 1, 1997
- Resident/family council
- Resident
- County
- Acadia County
- CMS Certification Number
- 195426
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.5 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.12 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.16 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.71 hrs | 2.27 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.55 hrs | 3.21 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 60.8% | 47.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 71.4% | 41.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 37 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 73 | 122 | 107 | |
| Average residents per day | 68 | 91 | 86 | |
| Occupancy | 92.6% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.2% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.8% | 22.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.9% | 17.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.7% | 17.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.8% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.1% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 16.7% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 96.7% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 23, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 15, 2025 |
| July 23, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 23, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 23, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 23, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 23, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected August 15, 2025 |
| July 23, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected August 15, 2025 |
| September 17, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected October 4, 2024 |
| September 17, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected October 4, 2024 |
| June 20, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Waiver has been granted |
| June 20, 2024 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | E Potential harm, pattern | Corrected July 12, 2024 |
| June 20, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected July 12, 2024 |
| June 20, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 12, 2024 |
| June 20, 2024 Complaint | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected July 12, 2024 |
| May 24, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 24, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 24, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 24, 2023 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected June 30, 2023 |
| May 24, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 24, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 24, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 24, 2023 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 24, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 30, 2023 |
| May 24, 2023 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected June 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COLE, TODD Individual | corporate director | NOT APPLICABLE | 09/16/2015 |
| PRESAS, KATI Individual | corporate director | NOT APPLICABLE | 12/15/2021 |
| SITTIG, JUDE Individual | corporate director | NOT APPLICABLE | 02/17/2010 |
| WALSH, DOUGLAS Individual | corporate director | NOT APPLICABLE | 01/01/2010 |
| QUIBODEAUX, BONNIE Individual | corporate officer | NOT APPLICABLE | 02/01/2018 |
| GATTE, CORY Individual | w-2 managing employee | NOT APPLICABLE | 05/08/2013 |
Other nursing homes near The Encore Healthcare and Rehabilitation Center
Southwind Nursing & Rehabilitation Center
804 Crowley-Rayne Hwy, Crowley, LA 70526 · 6 mi
Non-profit · 112 beds · Part of Elder Outreach Nursing & Rehabilitation
★★★★★3AverageLandmark of Rayne
2021 Crowley Rayne Highway, Rayne, LA 70578 · 6.1 mi
For-profit · 130 beds · Part of The Beebe Family
★★★★★3Average- ★★★★★2Below average
Acadia St. Landry Nursing & Rehabilitation Center
830 S. Broadway St., Church Point, LA 70525 · 12.7 mi
For-profit · 134 beds
★★★★★1Much below average- ★★★★★3Average
Oak Lane Wellness & Rehabilitative Center
1400 W Magnolia, Eunice, LA 70535 · 13.6 mi
For-profit · 130 beds
★★★★★2Below average
Frequently asked questions
What is The Encore Healthcare and Rehabilitation Center's rating?
The Encore Healthcare and Rehabilitation Center has 4 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did The Encore Healthcare and Rehabilitation Center receive?
Its most recent standard health inspection found 7 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does The Encore Healthcare and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Encore Healthcare and Rehabilitation Center?
It is non profit - corporation and part of Elder Outreach Nursing & Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Encore Healthcare and Rehabilitation Center and how do I contact it?
The Encore Healthcare and Rehabilitation Center is at 19110 Crowley-Eunice Hwy, Crowley, LA 70526. Phone: (337) 783-5533.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.