nursing home in Natchitoches, LA
Natchitoches Community Care Center
781 Highway 494, Natchitoches, LA 71457 · (318) 352-8296
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Natchitoches Community Care Center at a glance
Natchitoches Community Care Center is a 120-bed non-profit nursing home in Natchitoches, Louisiana (Natchitoches County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 4.4 hours of nursing care per day (0.3 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (September 17, 2025) found 0 health citations. The Louisiana average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $123,305.
Nursing staff turnover is 44.1% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Commcare Corporation
- Medicare-certified since
- April 1, 1997
- Resident/family council
- Resident
- County
- Natchitoches County
- CMS Certification Number
- 195405
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 2.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.5 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.42 hrs | 3.76 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.31 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.90 hrs | 2.27 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.46 hrs | 3.21 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 44.1% | 47.6% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 14.3% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 74.3 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $123,305 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 109 | 91 | 86 | |
| Occupancy | 91% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.2% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.4% | 22.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.8% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.1% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.5% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.2% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.3% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.8% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 29, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 29, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 13, 2025 |
| February 12, 2025 Complaint | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · Tag F0576 | E Potential harm, pattern | Corrected March 10, 2025 |
| December 30, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 20, 2025 |
| December 30, 2024 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected January 20, 2025 |
| December 30, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected January 20, 2025 |
| November 7, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected November 27, 2024 |
| November 7, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected November 27, 2024 |
| August 29, 2024 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected September 20, 2024 |
| July 18, 2024 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | K Immediate jeopardy, pattern | Corrected August 9, 2024 |
| July 18, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | J Immediate jeopardy, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | J Immediate jeopardy, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 18, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 9, 2024 |
| October 11, 2023 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected November 3, 2023 |
| October 11, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 3, 2023 |
| July 12, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected August 10, 2023 |
| July 12, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 10, 2023 |
| July 12, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected August 10, 2023 |
| July 12, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected August 10, 2023 |
| July 12, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected August 10, 2023 |
| July 12, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 10, 2023 |
| July 12, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected August 10, 2023 |
| July 12, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 10, 2023 |
| July 12, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 10, 2023 |
| July 12, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $123,305 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 18, 2024 | Fine | $123,305 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COMMCARE CORPORATION Organization | 5% or greater direct ownership interest | 100% | 03/01/1994 |
| FORD, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| MANGUN, GAROLD Individual | corporate director | NOT APPLICABLE | 06/09/1997 |
| PLAISANCE, WAYNE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| PRECHTER, PATRICIA Individual | corporate director | NOT APPLICABLE | 03/01/2018 |
| TUCKER, JAMES Individual | corporate director | NOT APPLICABLE | 01/01/2010 |
| HARVEY PSARELLIS, DAWN Individual | corporate officer | NOT APPLICABLE | 01/01/2010 |
| MANGUN, GAROLD Individual | corporate officer | NOT APPLICABLE | 07/01/2020 |
| PRECHTER, PATRICIA Individual | corporate officer | NOT APPLICABLE | 07/01/2020 |
| COMMCARE MANAGEMENT CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 07/01/2018 |
| GARDNER, GEORGE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2018 |
| HARVEY PSARELLIS, DAWN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| HUDSON, MARY Individual | operational/managerial control | NOT APPLICABLE | 11/12/2013 |
| HARVEY PSARELLIS, DAWN Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2010 |
| LUNDBERG, ALEC Individual | w-2 managing employee | NOT APPLICABLE | 02/01/2020 |
| PRECHTER, PATRICIA Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2020 |
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Frequently asked questions
What is Natchitoches Community Care Center's rating?
Natchitoches Community Care Center has 2 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Natchitoches Community Care Center receive?
Its most recent standard health inspection found 0 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Natchitoches Community Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Natchitoches Community Care Center?
It is non profit - corporation and part of Commcare Corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Natchitoches Community Care Center and how do I contact it?
Natchitoches Community Care Center is at 781 Highway 494, Natchitoches, LA 71457. Phone: (318) 352-8296.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.