nursing home in Oak Grove, LA
West Carroll Care Center, INC
706 Ross Street, Oak Grove, LA 71263 · (318) 428-9612
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Carroll Care Center, INC at a glance
West Carroll Care Center, INC is a 80-bed for-profit nursing home in Oak Grove, Louisiana (West Carroll County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.5 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 13, 2025) found 9 health citations. The Louisiana average is 6.4.
Federal regulators fined it 4 times in the past three years, totaling $54,806.
Nursing staff turnover is 28.1% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 80
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 1, 1997
- Resident/family council
- Resident
- County
- West Carroll County
- CMS Certification Number
- 195398
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.51 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.19 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.32 hrs | 2.27 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.02 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 28.1% | 47.6% | 45.8% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 6 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 73 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 4 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $54,806 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 4 | 1 | 1 | Worse |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 80 | 122 | 107 | |
| Average residents per day | 74 | 91 | 86 | |
| Occupancy | 92.1% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.8% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.9% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 21% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.9% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.2% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.1% | 17.9% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 11.6% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.6% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 13.1% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 3.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 13, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Fire safety | Ensure medical gas and vacuum systems have documented maintenance programs. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0907 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | E Potential harm, pattern | Corrected September 27, 2025 |
| August 13, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 27, 2025 |
| February 18, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected January 31, 2025 |
| August 14, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected September 28, 2024 |
| August 14, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 28, 2024 |
| August 14, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 28, 2024 |
| May 7, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected May 2, 2024 |
| April 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected April 21, 2024 |
| January 3, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected December 20, 2023 |
| January 3, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected March 1, 2024 |
| August 9, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected August 9, 2023 |
| August 9, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected September 22, 2023 |
| August 9, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 22, 2023 |
| August 9, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 22, 2023 |
| August 9, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected September 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 4 federal penalties in the past three years, including $54,806 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 18, 2025 | Fine | $16,663 |
| May 7, 2024 | Fine | $16,452 |
| April 25, 2024 | Fine | $8,886 |
| January 3, 2024 | Fine | $12,805 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BOWER, KATHY Individual | adp of the snf | NOT APPLICABLE | 12/26/2024 |
| FAKHRE, FAKHRE Individual | adp of the snf | NOT APPLICABLE | 12/26/2024 |
| LITTLE, DEWANA Individual | adp of the snf | NOT APPLICABLE | 12/26/2024 |
| FAKHRE, FAKHRE Individual | contracted managing employee | NOT APPLICABLE | 01/01/2021 |
| LITTLE, DEWANA Individual | corporate officer | NOT APPLICABLE | 12/01/2002 |
| MORRIS, RAYMOND Individual | direct ownership interest | NOT APPLICABLE | 12/01/2002 |
| BOWER, KATHY Individual | w-2 managing employee | NOT APPLICABLE | 07/01/2023 |
Other nursing homes near West Carroll Care Center, INC
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★★★★★1Much below averageCypress at Lake Providence
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★★★★★1Much below averageOak Woods Home for the Elderly
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★★★★★1Much below averageDeerfield Nursing and Rehabilitation Center
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For-profit · 103 beds
★★★★★1Much below averageSharkey-Issaquena Nursing Home
431 West Race Street, Rolling Fork, MS 39159 · 29.3 mi
Government · 54 beds
★★★★★2Below averageLegrand Healthcare and Rehabilitation Center
650 Holt Street, Bastrop, LA 71220 · 30 mi
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★★★★★3Average
Frequently asked questions
What is West Carroll Care Center, INC's rating?
West Carroll Care Center, INC has 2 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did West Carroll Care Center, INC receive?
Its most recent standard health inspection found 9 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does West Carroll Care Center, INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns West Carroll Care Center, INC?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is West Carroll Care Center, INC and how do I contact it?
West Carroll Care Center, INC is at 706 Ross Street, Oak Grove, LA 71263. Phone: (318) 428-9612.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.