nursing home in Carlisle, KY
Willowbrook Healthcare
2323 Concrete Road, Carlisle, KY 40311 · (859) 651-2400
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willowbrook Healthcare at a glance
Willowbrook Healthcare is a 71-bed for-profit nursing home in Carlisle, Kentucky (Nicholas County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Kentucky average of 3.
Residents receive about 5.9 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 28, 2026) found 8 health citations. The Kentucky average is 2.8.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 71
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 14, 2025
- Resident/family council
- Resident
- County
- Nicholas County
- CMS Certification Number
- 185489
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.93 hrs | 3.95 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.68 hrs | 0.79 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 4.36 hrs | 2.36 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.43 hrs | 3.49 hrs | 3.42 hrs | Better |
Inspections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 30 | 40.4 | 80.6 | Better |
Penalties
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $15,373 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 71 | 95 | 107 | |
| Average residents per day | 41 | 82 | 86 | |
| Occupancy | 57.2% | 87.1% | 80.9% |
Long-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.3% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.9% | 16.1% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 9.1% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.7% | 13.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.2% | 14% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.8% | 6.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 50% | 17.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 3.6% | 0.2% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 32.7% | 29.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 36.6% | 19% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 80% | 94.3% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 9.5% | 1.7% | 1.6% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 59.5% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 28, 2026 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 22, 2026 |
| May 28, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 22, 2026 |
| May 28, 2026 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 28, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected June 30, 2026 |
| May 28, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 28, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 30, 2026 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FRANCES, JAY Individual | 5% or greater direct ownership interest | 50% | 02/01/2025 |
| FRANCES, MOLLYANNE Individual | 5% or greater direct ownership interest | 50% | 02/01/2025 |
| ANDERSON, VERONICA Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| BABER, ROY Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CALHOUN & COMPANY PLLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CHATHAM, BARRY Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CHATHAM, BRIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| CHATHAM, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| FULLER, DEBBIE Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| HARGIS & ASSOCIATES, LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| HARGIS, FORWOOD Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| KREIL, KAREN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| LEGACY HEALTH SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| MARTIN, ARNIE Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| MCINTOSH, SARAH Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| NICHOLAS COUNTY FISCAL COURT Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| PETERSEN, JALME Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| PROACTIVE MEDICAL REVIEW AND CONSULTANTS LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| TOADVINE, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| SMITH, KIMBERLY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/01/2025 |
| FRANCES, JAY Individual | managing control - governing body | NOT APPLICABLE | 02/01/2025 |
| FRANCES, MOLLYANNE Individual | managing control - governing body | NOT APPLICABLE | 02/01/2025 |
| BABER, ROY Individual | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
| LEGACY HEALTH SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2025 |
Other nursing homes near Willowbrook Healthcare
Harrison Nursing and Rehabilitation Center
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★★★★★1Much below averageEdgemont Healthcare
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- Abuse citation
★★★★★1Much below averageBourbon Heights Nursing Home
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- Special Focus candidate
★★★★★1Much below averageRobertson County Health Care Facility
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★★★★★4Above averageCedar Ridge Health Campus
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- CMS high performer
★★★★★5Much above averagePioneer Trace Group LLC
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Frequently asked questions
What is Willowbrook Healthcare's rating?
Willowbrook Healthcare has 2 out of 5 stars on the CMS overall star rating. The average for Kentucky nursing homes is 3 stars.
How many inspection citations did Willowbrook Healthcare receive?
Its most recent standard health inspection found 8 citations, compared with a Kentucky average of 2.8. Every citation is listed on this page with its severity.
Does Willowbrook Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willowbrook Healthcare?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willowbrook Healthcare and how do I contact it?
Willowbrook Healthcare is at 2323 Concrete Road, Carlisle, KY 40311. Phone: (859) 651-2400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.