nursing home in Villa Hills, KY
Madonna Manor
2344 Amsterdam Road, Villa Hills, KY 41017 · (859) 426-6400
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Madonna Manor at a glance
Madonna Manor is a 60-bed non-profit nursing home in Villa Hills, Kentucky (Kenton County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Kentucky average of 3.
Residents receive about 6.8 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (December 5, 2025) found 2 health citations. The Kentucky average is 2.8.
Federal regulators fined it 2 times in the past three years, totaling $181,278.
Nursing staff turnover is 63.3% per year (state average 46.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Commonspirit Health
- Medicare-certified since
- November 7, 1990
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Kenton County
- CMS Certification Number
- 185241
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.7 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.85 hrs | 3.95 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.94 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.83 hrs | 2.36 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 6.37 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 63.3% | 46.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 56.3% | 41.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 110.3 | 40.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $181,278 | $15,373 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 95 | 107 | |
| Average residents per day | 55 | 82 | 86 | |
| Occupancy | 90.8% | 87.1% | 80.9% |
Long-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8.6% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 8.6% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 15.1% | 16.1% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 1.6% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.1% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 9.4% | 13.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.1% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10.7% | 6.6% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 83.3% | 17.7% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 29.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 14.9% | 19% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 75.9% | 94.3% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.7% | 83.5% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 40.8% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 5 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 5, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected January 31, 2026 |
| December 5, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected February 16, 2026 |
| December 5, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected March 27, 2026 |
| December 5, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 16, 2026 |
| December 5, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 16, 2026 |
| December 5, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected March 27, 2026 |
| December 5, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected January 31, 2026 |
| December 5, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 19, 2026 |
| December 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 19, 2026 |
| August 23, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected September 23, 2025 |
| February 27, 2025 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected February 1, 2025 |
| February 27, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | J Immediate jeopardy, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | J Immediate jeopardy, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected February 1, 2025 |
| January 3, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 1, 2025 |
| August 23, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 21, 2024 |
| August 23, 2024 Fire safety | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0001 | F Potential harm, widespread | Corrected November 22, 2024 |
| August 23, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected October 21, 2024 |
| August 23, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected October 21, 2024 |
| August 23, 2024 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected October 21, 2024 |
| August 23, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 21, 2024 |
| August 23, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected October 21, 2024 |
| October 25, 2019 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | D Potential harm, isolated | Corrected November 22, 2019 |
| October 25, 2019 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected November 22, 2019 |
| October 25, 2019 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 22, 2019 |
| October 25, 2019 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected November 22, 2019 |
| October 25, 2019 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected December 13, 2019 |
| October 25, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 13, 2019 |
| October 25, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected December 13, 2019 |
| October 25, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 13, 2019 |
| October 25, 2019 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 13, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $181,278 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 23, 2025 | Fine | $19,145 |
| January 3, 2025 | Fine | $162,133 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHI LIVING COMMUNITIES Organization | 5% or greater direct ownership interest | 100% | 11/01/2014 |
| COMMONSPIRIT HEALTH Organization | 5% or greater indirect ownership interest | 100% | 11/01/2014 |
| CECIL, CAITLIN Individual | adp of the snf | NOT APPLICABLE | 06/18/2012 |
| CHI LIVING COMMUNITIES Organization | adp of the snf | NOT APPLICABLE | 11/01/2014 |
| COMMONSPIRIT HEALTH Organization | adp of the snf | NOT APPLICABLE | 11/01/2014 |
| CONCEPT REHAB, INC. Organization | adp of the snf | NOT APPLICABLE | 01/05/2015 |
| CORROU, DENISE Individual | adp of the snf | NOT APPLICABLE | 04/17/2025 |
| DICON HEALTH SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| FINN, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 07/01/2007 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| GRUBBS, STACEY Individual | adp of the snf | NOT APPLICABLE | 03/26/2012 |
| HAZARD, TED Individual | adp of the snf | NOT APPLICABLE | 11/08/2017 |
| HOWARD, CASEY Individual | adp of the snf | NOT APPLICABLE | 05/01/2022 |
| IFFLAND, ALISA Individual | adp of the snf | NOT APPLICABLE | 01/06/2017 |
| KUMAR, KELASH Individual | adp of the snf | NOT APPLICABLE | 06/01/2024 |
| LONGHIN-HOWARD, JOAN Individual | adp of the snf | NOT APPLICABLE | 04/06/2007 |
| LUCAS, GINA Individual | adp of the snf | NOT APPLICABLE | 06/28/2024 |
| MCFARLAND, DIANNE Individual | adp of the snf | NOT APPLICABLE | 12/18/2023 |
| MUNROE, KYLE Individual | adp of the snf | NOT APPLICABLE | 09/08/2015 |
| MURRIEL, SHELLY Individual | adp of the snf | NOT APPLICABLE | 09/09/2024 |
| NAGEL, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 11/12/2015 |
| OHIO NEWSPAPERS, INC. Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| PRELUDE SYSTEMS, INC. Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| REHMER, HEATHER Individual | adp of the snf | NOT APPLICABLE | 06/25/2024 |
| RICHTER AND ASSOCIATES Organization | adp of the snf | NOT APPLICABLE | 02/01/2019 |
| SKILLED CARE PHARMACY LLC Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| SNODGRASS, BARBARA Individual | adp of the snf | NOT APPLICABLE | 08/15/2016 |
| STIDHAM, KATHRYN Individual | adp of the snf | NOT APPLICABLE | 12/01/2014 |
| SYLVANIA FRANCISCAN HEALTH Organization | adp of the snf | NOT APPLICABLE | 11/01/2014 |
| THE NORTHERN TRUST COMPANY Organization | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| ULRICHPINCIOTTI DESIGN GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 03/28/2025 |
| VOELKER, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 02/01/2019 |
| WINE, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 10/01/2018 |
| CECIL, CAITLIN Individual | corporate director | NOT APPLICABLE | 06/18/2012 |
| FINN, CHRISTINA Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| GRUBBS, STACEY Individual | corporate director | NOT APPLICABLE | 03/06/2021 |
| HAZARD, TED Individual | corporate director | NOT APPLICABLE | 11/08/2017 |
| MUNROE, KYLE Individual | corporate director | NOT APPLICABLE | 09/08/2015 |
| MURRIEL, SHELLY Individual | corporate director | NOT APPLICABLE | 09/09/2024 |
| NAGEL, JENNIFER Individual | corporate director | NOT APPLICABLE | 11/12/2015 |
Showing 40 of 82 records.
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Frequently asked questions
What is Madonna Manor's rating?
Madonna Manor has 1 out of 5 stars on the CMS overall star rating. The average for Kentucky nursing homes is 3 stars.
How many inspection citations did Madonna Manor receive?
Its most recent standard health inspection found 2 citations, compared with a Kentucky average of 2.8. Every citation is listed on this page with its severity.
Does Madonna Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Madonna Manor?
It is non profit - church related and part of Commonspirit Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Madonna Manor and how do I contact it?
Madonna Manor is at 2344 Amsterdam Road, Villa Hills, KY 41017. Phone: (859) 426-6400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.