nursing home in Fort Thomas, KY
Carmel Manor
100 Carmel Manor Road, Fort Thomas, KY 41075 · (859) 781-5111
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Carmel Manor at a glance
Carmel Manor is a 95-bed non-profit nursing home in Fort Thomas, Kentucky (Campbell County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Kentucky average of 3.
Residents receive about 4 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 4 hours.
Its most recent standard health inspection (December 1, 2025) found 12 health citations. The Kentucky average is 2.8.
Federal regulators fined it 3 times in the past three years, totaling $305,116.
Nursing staff turnover is 79% per year (state average 46.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 95
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Carmelite Sisters for the Aged & Infirm
- Medicare-certified since
- July 5, 1990
- Resident/family council
- Resident
- County
- Campbell County
- CMS Certification Number
- 185208
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.7 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.03 hrs | 3.95 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.72 hrs | 0.79 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.36 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.75 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 79% | 46.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 75% | 41.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 3 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 3 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 208.5 | 40.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $305,116 | $15,373 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 5 | 1 | 1 | Worse |
Size
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 95 | 95 | 107 | |
| Average residents per day | 87 | 82 | 86 | |
| Occupancy | 91.4% | 87.1% | 80.9% |
Long-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.4% | 16.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.2% | 13.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.5% | 14% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8% | 6.6% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.7% | 17.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.2% | 29.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 33.1% | 19% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.3% | 94.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 4.6% | 1.7% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 86% | 83.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 73.9% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 11 citations involved actual harm, including 7 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 1, 2025 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected December 12, 2025 |
| December 1, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected December 12, 2025 |
| December 1, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected December 12, 2025 |
| December 1, 2025 Standard | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | F Potential harm, widespread | Corrected December 16, 2025 |
| December 1, 2025 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | F Potential harm, widespread | Corrected December 16, 2025 |
| December 1, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected December 16, 2025 |
| December 1, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 16, 2025 |
| December 1, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected December 16, 2025 |
| December 1, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected December 16, 2025 |
| December 1, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected December 16, 2025 |
| July 24, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | J Immediate jeopardy, isolated | Corrected September 4, 2025 |
| July 24, 2025 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | J Immediate jeopardy, isolated | Corrected September 4, 2025 |
| July 24, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected September 4, 2025 |
| July 24, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | J Immediate jeopardy, isolated | Corrected September 4, 2025 |
| July 24, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | J Immediate jeopardy, isolated | Corrected September 4, 2025 |
| July 24, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 16, 2025 |
| July 24, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected December 16, 2025 |
| July 24, 2025 Complaint | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected September 4, 2025 |
| March 15, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | J Immediate jeopardy, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | G Actual harm, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 16, 2025 |
| March 15, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 16, 2025 |
| May 5, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | F Potential harm, widespread | Corrected August 1, 2023 |
| May 5, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected August 1, 2023 |
| May 5, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected August 1, 2023 |
| March 17, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected April 22, 2022 |
| March 17, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 22, 2022 |
| March 17, 2022 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 22, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $305,116 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 24, 2025 | Payment Denial | 110 days from August 28, 2025 |
| July 24, 2025 | Fine | $291,840 |
| March 15, 2025 | Payment Denial | 4 days from April 12, 2025 |
| March 15, 2025 | Fine | $6,776 |
| March 15, 2025 | Fine | $6,500 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ITTICHERIA, ACHAMMA Individual | adp of the snf | NOT APPLICABLE | 11/04/2025 |
| QUINN-SEXTON, JENA Individual | adp of the snf | NOT APPLICABLE | 08/17/2025 |
| BANIEWICZ, MARY Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| BRAULEY, JEFFREY Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| BROWN, ANN Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| DESMOND, WALTER Individual | corporate director | NOT APPLICABLE | 04/01/2012 |
| DOMINICK, KATHLEEN Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| HAAS, ADAM Individual | corporate director | NOT APPLICABLE | 04/01/2013 |
| HALEY, MARGARET Individual | corporate director | NOT APPLICABLE | 04/01/2021 |
| KLEIN, MATT Individual | corporate director | NOT APPLICABLE | 04/01/2015 |
| MCCARTNEY, ANN Individual | corporate director | NOT APPLICABLE | 04/01/2020 |
| MCCAULEY, PATRICK Individual | corporate director | NOT APPLICABLE | 04/01/2013 |
| MILLETTE, CATHERINE Individual | corporate director | NOT APPLICABLE | 04/01/2018 |
| MULLEN, BOBETTE Individual | corporate director | NOT APPLICABLE | 08/01/2024 |
| PFEFFER, THERESA Individual | corporate director | NOT APPLICABLE | 10/01/2023 |
| SAALFELD, THOMAS Individual | corporate director | NOT APPLICABLE | 04/01/2013 |
| BRAULEY, JEFFREY Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| GATHERS, PATRICIA Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| HALEY, MARGARET Individual | corporate officer | NOT APPLICABLE | 04/01/2021 |
| MILLETTE, CATHERINE Individual | corporate officer | NOT APPLICABLE | 04/01/2018 |
| PFEFFER, THERESA Individual | corporate officer | NOT APPLICABLE | 10/01/2023 |
| QUINN-SEXTON, JENA Individual | corporate officer | NOT APPLICABLE | 08/17/2025 |
| MCWEENEY, BRIAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/15/2025 |
| O'BRIEN, DEBORAH Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/15/2025 |
| ITTICHERIA, ACHAMMA Individual | operational/managerial control | NOT APPLICABLE | 11/04/2025 |
| QUINN-SEXTON, JENA Individual | operational/managerial control | NOT APPLICABLE | 08/17/2025 |
| THE CARMELITE SYSTEM INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2013 |
Other nursing homes near Carmel Manor
Highlandspring of Ft Thomas
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For-profit · 140 beds · Part of Carespring
★★★★★3Average- ★★★★★4Above average
Residence at Salem Woods
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- CMS high performer
★★★★★5Much above averageThe Pavilion at Kenton
401 East 20th Street, Covington, KY 41014 · 3.2 mi
For-profit · 82 beds · Part of The Pavilion Group
★★★★★1Much below average- ★★★★★4Above average
Mount Washington Care Center
6900 Beechmont Avenue, Cincinnati, OH 45230 · 3.9 mi
For-profit · 129 beds
★★★★★3Average
Frequently asked questions
What is Carmel Manor's rating?
Carmel Manor has 1 out of 5 stars on the CMS overall star rating. The average for Kentucky nursing homes is 3 stars.
How many inspection citations did Carmel Manor receive?
Its most recent standard health inspection found 12 citations, compared with a Kentucky average of 2.8. Every citation is listed on this page with its severity.
Does Carmel Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Carmel Manor?
It is non profit - corporation and part of Carmelite Sisters for the Aged & Infirm. The ownership section on this page lists the owners and managers reported to CMS.
Where is Carmel Manor and how do I contact it?
Carmel Manor is at 100 Carmel Manor Road, Fort Thomas, KY 41075. Phone: (859) 781-5111.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.