nursing home in Louisville, KY

Clifton Heights

446 Mt. Holly Avenue, Louisville, KY 40206 · (502) 897-1646

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★2
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Clifton Heights at a glance

Clifton Heights is a 110-bed for-profit nursing home in Louisville, Kentucky (Jefferson County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Kentucky average of 3.

Residents receive about 3.6 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (December 4, 2025) found 4 health citations. The Kentucky average is 2.8.

It has not received a federal fine in the past three years.

Nursing staff turnover is 78.9% per year (state average 46.4%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
110
Certified for
Medicare and Medicaid
Chain / affiliated entity
Journey Healthcare
Medicare-certified since
December 20, 1984
Resident/family council
Resident
County
Jefferson County
CMS Certification Number
185176

Ratings

MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 53 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.2 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.6 / 53.8 / 5Average

Staffing

This facility3.61 hrsKentucky average3.95 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.61 hrs3.95 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.68 hrs0.79 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.21 hrs2.36 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.28 hrs3.49 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)78.9%46.4%45.8%Worse
Registered nurse turnover (yearly) (lower is better)81%41.8%42.9%Worse
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility4Kentucky average3U.S. average9
Health citations in the most recent inspection: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)439Better
Citations from complaint investigations (latest cycle) (lower is better)413Worse
Weighted health inspection score ⓘ (lower is better)148.340.480.6Worse

Penalties

This facility0Kentucky average1U.S. average1
Fines in the past 3 years: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$15,373$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Certified beds11095107
Average residents per day928286
Occupancy83.5%87.1%80.9%

Long-stay residents

This facility0.9%Kentucky average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.9%3.9%3.2%Better
Long-stay residents with pressure ulcers (lower is better)5.4%4.8%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)12.7%16.1%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.6%1.6%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.2%0.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)24.8%13.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)28.4%14%14.1%Worse
Long-stay residents who lose too much weight (lower is better)8%6.6%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)12.3%17.7%12.8%Average
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.7%29.8%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20.9%19%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%96.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)90%94.3%93.6%Average

Short-stay residents

This facility2.9%Kentucky average1.7%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Kentucky and U.S. averages
MeasureThis facilityKentucky avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.9%1.7%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)90.1%83.5%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)62.6%84%82%Worse

Inspection citations

State inspectors cited this home for 26 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 3 rated "immediate jeopardy".

DateCitationSeverityStatus
December 4, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 17, 2025
December 4, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected December 17, 2025
December 4, 2025
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
F
Potential harm, widespread
Corrected December 17, 2025
December 4, 2025
Fire safety
Meet Health Care Facilities Code mechanical requirements.
Miscellaneous Deficiencies · Tag K0900
E
Potential harm, pattern
Corrected December 17, 2025
December 4, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected December 17, 2025
December 4, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected December 17, 2025
December 4, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected December 17, 2025
December 4, 2025
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected December 17, 2025
December 4, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected December 17, 2025
November 22, 2025
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
J
Immediate jeopardy, isolated
Corrected December 17, 2025
November 22, 2025
Complaint
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration Deficiencies · Tag F0776
G
Actual harm, isolated
Corrected December 17, 2025
June 11, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected July 7, 2023
June 11, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected July 7, 2023
June 11, 2023
Fire safety
Have a properly installed and maintained dumbwaiter or escalator.
Services Deficiencies · Tag K0532
E
Potential harm, pattern
Corrected July 7, 2023
June 11, 2023
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected July 7, 2023
June 11, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected July 7, 2023
June 11, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
J
Immediate jeopardy, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected September 23, 2023
June 11, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected September 23, 2023
June 11, 2023
Standard
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0691
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected September 23, 2023
June 11, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected September 23, 2023
March 1, 2019
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected April 16, 2019
March 1, 2019
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
D
Potential harm, isolated
Corrected April 16, 2019
March 1, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 16, 2019
March 1, 2019
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected April 16, 2019
March 1, 2019
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected April 16, 2019
March 1, 2019
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 16, 2019
March 1, 2019
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected April 16, 2019
March 1, 2019
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected April 16, 2019
March 1, 2019
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 16, 2019
March 1, 2019
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 16, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
JOURNEY CZ OF KY LLC
Organization
5% or greater direct ownership interest100%08/01/2024
JOURNEY CZ KY HEALTHCARE HOLDINGS LLC
Organization
5% or greater indirect ownership interest100%08/01/2024
KAPOOR, SANDEEP
Individual
adp of the snfNOT APPLICABLE07/23/2025
SMITH, RHONDA
Individual
adp of the snfNOT APPLICABLE08/01/2024
MCGUINNESS, BERNARD
Individual
corporate officerNOT APPLICABLE08/01/2024
KAPOOR, SANDEEP
Individual
operational/managerial controlNOT APPLICABLE08/01/2024
MCGUINNESS, BERNARD
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
SMITH, RHONDA
Individual
operational/managerial controlNOT APPLICABLE08/01/2024

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    ★★★★★2Below average
  2. Nazareth Home Clifton

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  3. Home of the Innocents

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  5. Highlands Nursing and Rehabilitation

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  6. Sam Swope Care Center

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Frequently asked questions

What is Clifton Heights's rating?

Clifton Heights has 1 out of 5 stars on the CMS overall star rating. The average for Kentucky nursing homes is 3 stars.

How many inspection citations did Clifton Heights receive?

Its most recent standard health inspection found 4 citations, compared with a Kentucky average of 2.8. Every citation is listed on this page with its severity.

Does Clifton Heights accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Clifton Heights?

It is for profit - limited liability company and part of Journey Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Clifton Heights and how do I contact it?

Clifton Heights is at 446 Mt. Holly Avenue, Louisville, KY 40206. Phone: (502) 897-1646.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.