nursing home in Glenwood, IA

Glen Haven Village

133 Indian Hills Drive, Glenwood, IA 51534 · (712) 302-9016

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★5
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Glen Haven Village at a glance

Glen Haven Village is a 69-bed non-profit nursing home in Glenwood, Iowa (Mills County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Iowa average of 3.1.

Residents receive about 5 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.8 hours.

Its most recent standard health inspection (June 5, 2025) found 11 health citations. The Iowa average is 6.5.

Federal regulators fined it 3 times in the past three years, totaling $35,913.

Nursing staff turnover is 43% per year (state average 44%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
69
Certified for
Medicare and Medicaid
Medicare-certified since
May 6, 2004
Resident/family council
Resident
County
Mills County
CMS Certification Number
165530

Ratings

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.1 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 53.7 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)3 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.3 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)5 / 53.3 / 53.3 / 5Better

Staffing

This facility4.96 hrsIowa average3.82 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.96 hrs3.82 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.57 hrs0.74 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)3.51 hrs2.52 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.53 hrs3.37 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)43%44%45.8%Better
Registered nurse turnover (yearly) (lower is better)36.4%42.1%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11Iowa average6U.S. average9
Health citations in the most recent inspection: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1169Worse
Citations from complaint investigations (latest cycle) (lower is better)533Worse
Weighted health inspection score ⓘ (lower is better)7954.580.6Average

Penalties

This facility3Iowa average1U.S. average1
Fines in the past 3 years: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$35,913$19,286$30,972Worse
All federal penalties in the past 3 years (lower is better)411Worse

Size

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Certified beds6965107
Average residents per day665286
Occupancy94.9%81.5%80.9%

Long-stay residents

This facility5.2%Iowa average3.8%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.2%3.8%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.5%4.2%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)26.8%19.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)5.8%2.4%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)3.4%1.5%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)27.5%17.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)20.3%16.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)4.2%4.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)4.7%4.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)30.6%20.8%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)15%25.6%19%Better
Long-stay residents given a flu vaccine (higher is better)100%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)87%94%93.6%Worse

Short-stay residents

This facility6.3%Iowa average2.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)6.3%2.1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)64.2%73.3%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)83.4%84%82%Average

Inspection citations

State inspectors cited this home for 26 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm.

DateCitationSeverityStatus
July 9, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected August 5, 2026
July 9, 2026
Complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected August 5, 2026
July 9, 2026
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected August 5, 2026
December 17, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 6, 2026
September 25, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Past Non-Compliance
June 5, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 16, 2025
June 5, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected June 9, 2025
June 5, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected June 5, 2025
June 5, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected June 14, 2025
June 5, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected July 3, 2025
June 5, 2025
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
E
Potential harm, pattern
Corrected July 3, 2025
June 5, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 3, 2025
June 5, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected July 3, 2025
June 5, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected July 3, 2025
June 5, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 3, 2025
September 21, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected September 22, 2024
July 11, 2024
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected August 15, 2024
July 11, 2024
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected July 22, 2024
July 11, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected July 18, 2024
July 11, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected July 18, 2024
July 11, 2024
Fire safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies · Tag K0343
D
Potential harm, isolated
Corrected August 14, 2024
July 11, 2024
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
G
Actual harm, isolated
Corrected July 17, 2024
July 11, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected August 2, 2024
July 11, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 2, 2024
July 11, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected August 2, 2024
July 11, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected July 25, 2024
March 15, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 1, 2024
May 11, 2023
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected June 15, 2023
May 11, 2023
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
F
Potential harm, widespread
Corrected May 25, 2023
May 11, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected May 31, 2023
May 11, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected May 15, 2023
May 11, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected May 24, 2023
May 11, 2023
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected May 15, 2023
May 11, 2023
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
F
Potential harm, widespread
Corrected June 11, 2023
May 11, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected June 11, 2023
May 11, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 11, 2023
May 11, 2023
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected June 11, 2023
May 11, 2023
Standard
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration Deficiencies · Tag F0949
D
Potential harm, isolated
Corrected June 11, 2023
May 11, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected June 11, 2023
May 11, 2023
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
D
Potential harm, isolated
Corrected June 11, 2023
May 11, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 11, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $35,913 in fines.

DatePenaltyAmount / length
September 25, 2025Fine$12,664
June 5, 2025Fine$21,754
August 21, 2024Fine$1,495
July 11, 2024Payment Denial8 days from August 7, 2024

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
GLEN HAVEN HOME INC
Organization
5% or greater direct ownership interest100%05/01/1978
MARRIOTT, JULIANNE
Individual
contracted managing employeeNOT APPLICABLE11/01/2016
ROSS, MATTHEW
Individual
contracted managing employeeNOT APPLICABLE12/21/2007
ROSS, RON
Individual
contracted managing employeeNOT APPLICABLE12/21/2007
MARRIOTT, JULIANNE
Individual
corporate directorNOT APPLICABLE11/01/2016
ROSS, MATTHEW
Individual
corporate directorNOT APPLICABLE12/21/2007
ROSS, RON
Individual
corporate directorNOT APPLICABLE12/21/2007
JASKIERNY, DAVID
Individual
corporate officerNOT APPLICABLE09/01/2012
LINCOLN, RICHARD
Individual
corporate officerNOT APPLICABLE09/01/2016
MASS, BARBARA
Individual
corporate officerNOT APPLICABLE02/15/2017
RAABE, LARRY
Individual
corporate officerNOT APPLICABLE09/01/2008
ROSS, MATTHEW
Individual
corporate officerNOT APPLICABLE12/21/2007
ROSS, RON
Individual
corporate officerNOT APPLICABLE12/21/2007
SCHOENING, DON
Individual
corporate officerNOT APPLICABLE02/15/2017
HHS SOLUTIONS LLC
Organization
operational/managerial controlNOT APPLICABLE12/21/2007

Other nursing homes near Glen Haven Village

  1. Prestige Care Center of Plattsmouth

    602 South 18th Street, Plattsmouth, NE 68048 · 9.2 mi

    For-profit · 111 beds · Part of Prestige Care Center

    ★★★★★1Much below average
  2. Tabor Manor Care Center

    209 Main Street, Tabor, IA 51653 · 10.3 mi

    For-profit · 46 beds

    ★★★★★1Much below average
  3. Hillcrest Health & Rehab

    1702 Hillcrest Drive, Bellevue, NE 68005 · 11.9 mi

    For-profit · 151 beds

    ★★★★★1Much below average
  4. Chapters Living of Council Bluffs

    3000 Risen Son Blvd, Council Bluffs, IA 51503 · 13.7 mi

    For-profit · 102 beds

    • Special Focus candidate
    ★★★★★1Much below average
  5. Prairie Gate

    16 Valley View Drive, Council Bluffs, IA 51503 · 15.3 mi

    Non-profit · 72 beds · Part of Presbyterian Homes & Services

    ★★★★★2Below average
  6. Hillcrest Country Estates-Cottages

    6082 Grand Lodge Avenue, Papillion, NE 68133 · 15.9 mi

    For-profit · 48 beds

    ★★★★★2Below average

All nursing homes in Glenwood, IA · Compare side by side

Frequently asked questions

What is Glen Haven Village's rating?

Glen Haven Village has 3 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.

How many inspection citations did Glen Haven Village receive?

Its most recent standard health inspection found 11 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.

Does Glen Haven Village accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Glen Haven Village?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Glen Haven Village and how do I contact it?

Glen Haven Village is at 133 Indian Hills Drive, Glenwood, IA 51534. Phone: (712) 302-9016.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.