nursing home in Dubuque, IA
Luther Manor at Hillcrest
3131 Hillcrest Road, Dubuque, IA 52001 · (563) 588-1413
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Luther Manor at Hillcrest at a glance
Luther Manor at Hillcrest is a 103-bed for-profit nursing home in Dubuque, Iowa (Dubuque County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Iowa average of 3.1.
Residents receive about 4.5 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (February 12, 2026) found 15 health citations. The Iowa average is 6.5.
Federal regulators fined it 2 times in the past three years, totaling $42,406.
Nursing staff turnover is 54.3% per year (state average 44%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 103
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Shlomo Hoffman
- Medicare-certified since
- March 1, 2004
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Dubuque County
- CMS Certification Number
- 165513
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.49 hrs | 3.82 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.66 hrs | 0.74 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 3.45 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.99 hrs | 3.37 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 54.3% | 44% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 57.9% | 42.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 15 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 8 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 115 | 54.5 | 80.6 | Worse |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $42,406 | $19,286 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 103 | 65 | 107 | |
| Average residents per day | 91 | 52 | 86 | |
| Occupancy | 88.5% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 3.8% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.1% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 34.2% | 19.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.9% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.7% | 1.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 25.5% | 17.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.8% | 16.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.6% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 14.8% | 4.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.8% | 20.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 31.2% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 68% | 95.3% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 43.3% | 94% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 40.9% | 73.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 40.3% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 19 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 12, 2026 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected February 13, 2026 |
| February 12, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected February 6, 2026 |
| February 12, 2026 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | F Potential harm, widespread | Corrected February 6, 2026 |
| February 12, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 6, 2026 |
| February 12, 2026 Standard | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | F Potential harm, widespread | Corrected March 6, 2026 |
| February 12, 2026 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 6, 2026 |
| February 12, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Standard | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected March 6, 2026 |
| February 12, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected March 6, 2026 |
| October 23, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected October 24, 2025 |
| September 18, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected October 2, 2025 |
| September 18, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 1, 2025 |
| December 30, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 23, 2025 |
| December 30, 2024 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | D Potential harm, isolated | Corrected January 23, 2025 |
| October 17, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected October 23, 2024 |
| October 17, 2024 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected October 23, 2024 |
| October 17, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected October 23, 2024 |
| October 17, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 23, 2024 |
| October 17, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected November 5, 2024 |
| October 17, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 31, 2024 |
| August 14, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected August 29, 2024 |
| November 2, 2023 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected November 13, 2023 |
| November 2, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected November 13, 2023 |
| September 25, 2023 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected October 3, 2023 |
| September 25, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected October 3, 2023 |
| September 25, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected September 29, 2023 |
| September 25, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 28, 2023 |
| September 25, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | F Potential harm, widespread | Corrected September 29, 2023 |
| September 25, 2023 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | F Potential harm, widespread | Corrected October 3, 2023 |
| September 25, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected October 11, 2023 |
| September 25, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected October 3, 2023 |
| September 25, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected September 29, 2023 |
| September 25, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected October 9, 2023 |
| September 25, 2023 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected September 29, 2023 |
| September 25, 2023 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected October 10, 2023 |
| September 25, 2023 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected October 10, 2023 |
| September 25, 2023 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected October 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $42,406 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 12, 2026 | Fine | $34,125 |
| July 25, 2025 | Payment Denial | 34 days from September 20, 2025 |
| July 25, 2025 | Fine | $8,281 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 3131 HILLCREST PROPCO LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| JOHNSON, CASSANDRA Individual | adp of the snf | NOT APPLICABLE | 09/13/2025 |
| KIRKENDALL, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| LTC CONSULTING SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| MIDWEST SNF HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| PAVEL, ASHER Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| SHEINBEIN, JOSHUA Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| STELLAR HEALTHCARE MGMT LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| SVARC, JONAH Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| YY SEA FAMILY IRREVOCABLE TRUST Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| HOFFMAN, SHLOMO Individual | direct ownership interest | NOT APPLICABLE | 11/01/2024 |
| PAVEL, ASHER Individual | direct ownership interest | NOT APPLICABLE | 11/01/2024 |
| SHEINBEIN, JOSHUA Individual | direct ownership interest | NOT APPLICABLE | 11/01/2024 |
| SVARC, JONAH Individual | direct ownership interest | NOT APPLICABLE | 11/01/2024 |
| HOFFMAN, JESSICA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 05/12/2025 |
| PAVEL, ASHER Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| SHEINBEIN, JOSHUA Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| SVARC, JONAH Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| JOHNSON, CASSANDRA Individual | operational/managerial control | NOT APPLICABLE | 09/13/2025 |
| KIRKENDALL, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| PAVEL, ASHER Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| SHEINBEIN, JOSHUA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| STELLAR HEALTHCARE MGMT LLC Organization | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| SVARC, JONAH Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
Other nursing homes near Luther Manor at Hillcrest
Ennoble Nursing and Rehab
2000 Pasadena Drive, Dubuque, IA 52001 · under 1 mi
For-profit · 85 beds · Part of Shlomo Hoffman
- CMS high performer
★★★★★5Much above averageDubuque Specialty Care
2935 Kaufmann Avenue, Dubuque, IA 52001 · under 1 mi
Non-profit · 84 beds · Part of Care Initiatives
★★★★★2Below averageGrand Meadows Senior Living & Health Care
5300 Grand Meadow Drive, Asbury, IA 52002 · 2 mi
For-profit · 32 beds · Part of Tutera Senior Living & Health Care
★★★★★2Below average- ★★★★★3Average
Harmony Dubuque
901 West Third Street, Dubuque, IA 52001 · 2.3 mi
For-profit · 75 beds · Part of Legacy Healthcare
★★★★★2Below average- ★★★★★5Much above average
Frequently asked questions
What is Luther Manor at Hillcrest's rating?
Luther Manor at Hillcrest has 1 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did Luther Manor at Hillcrest receive?
Its most recent standard health inspection found 15 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does Luther Manor at Hillcrest accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Luther Manor at Hillcrest?
It is for profit - corporation and part of Shlomo Hoffman. The ownership section on this page lists the owners and managers reported to CMS.
Where is Luther Manor at Hillcrest and how do I contact it?
Luther Manor at Hillcrest is at 3131 Hillcrest Road, Dubuque, IA 52001. Phone: (563) 588-1413.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.