nursing home in Manchester, IA
Good Neighbor Home
105 McCarren Drive, Manchester, IA 52057 · (563) 927-3907
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Good Neighbor Home at a glance
Good Neighbor Home is a 112-bed non-profit nursing home in Manchester, Iowa (Delaware County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Iowa average of 3.1.
Residents receive about 4.3 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 19, 2025) found 3 health citations. The Iowa average is 6.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 27.2% per year (state average 44%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 112
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 1, 2003
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Delaware County
- CMS Certification Number
- 165503
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.33 hrs | 3.82 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.96 hrs | 0.74 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.81 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.70 hrs | 3.37 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 27.2% | 44% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 10% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 26 | 54.5 | 80.6 | Better |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,286 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 112 | 65 | 107 | |
| Average residents per day | 94 | 52 | 86 | |
| Occupancy | 83.6% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 10.6% | 3.8% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 23.8% | 19.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 8.8% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 7.3% | 1.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 13.2% | 17.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 12% | 16.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.3% | 4.6% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 4.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19% | 20.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 22.9% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 94% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 6.4% | 2.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 94.7% | 73.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 95.6% | 84% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 10, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 30, 2025 |
| October 10, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected October 30, 2025 |
| October 10, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 30, 2025 |
| June 19, 2025 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Deficient, Provider has no plan of correction |
| June 19, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 2, 2025 |
| June 19, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 2, 2025 |
| June 19, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected July 2, 2025 |
| June 19, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected July 2, 2025 |
| August 15, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected October 7, 2024 |
| August 15, 2024 Fire safety | Have proper openings in smoke barrier doors. Smoke Deficiencies · Tag K0379 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 15, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 15, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 15, 2024 |
| February 8, 2024 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected April 4, 2024 |
| February 8, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected March 13, 2024 |
| February 8, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 13, 2024 |
| February 8, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 8, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected March 7, 2024 |
| February 8, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 7, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BCG HOLDINGS INC Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| BREHME DRUG INC Organization | adp of the snf | NOT APPLICABLE | 10/17/2022 |
| BRIGHTON CONSULTING GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| CARPENTER, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 09/24/2025 |
| CASCADE LUMBER COMPANY Organization | adp of the snf | NOT APPLICABLE | 04/01/2023 |
| CATTAIL BCG LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| CATTAIL INC Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| ECSI INC Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| GERST, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 09/24/2025 |
| HACKER NELSON AND CO PC Organization | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| IOWA HEALTH CARE ASSOCIATION Organization | adp of the snf | NOT APPLICABLE | 10/01/2024 |
| JAEGER, AMBER Individual | adp of the snf | NOT APPLICABLE | 05/11/2014 |
| GREVE, TERESA Individual | corporate director | NOT APPLICABLE | 08/19/2024 |
| JEBENS, CAROL Individual | corporate director | NOT APPLICABLE | 07/25/2022 |
| KRAMER, MILT Individual | corporate director | NOT APPLICABLE | 09/23/2024 |
| MAHONEY, RANDY Individual | corporate director | NOT APPLICABLE | 08/21/2023 |
| SWINTON, JOANN Individual | corporate director | NOT APPLICABLE | 07/25/2022 |
| BESSEY, LINDA Individual | corporate officer | NOT APPLICABLE | 09/23/2024 |
| BUTTON, CHARLES Individual | corporate officer | NOT APPLICABLE | 09/23/2024 |
| HAMMELL, DIANE Individual | corporate officer | NOT APPLICABLE | 09/23/2024 |
| RAUCH, TERRY Individual | corporate officer | NOT APPLICABLE | 06/01/2021 |
| ANDREWS, AMBER Individual | operational/managerial control | NOT APPLICABLE | 08/29/2007 |
| CARPENTER, MATTHEW Individual | operational/managerial control | NOT APPLICABLE | 08/21/2017 |
| ENGELKEN, MACKENZIE Individual | operational/managerial control | NOT APPLICABLE | 12/14/2020 |
| GERST, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 09/01/2023 |
| GIBBS, KRISTY Individual | operational/managerial control | NOT APPLICABLE | 12/02/2022 |
| MORRIS, KYLE Individual | operational/managerial control | NOT APPLICABLE | 03/31/2014 |
| RONEK MENARD, RACHEL Individual | operational/managerial control | NOT APPLICABLE | 05/20/2023 |
| SCHLICHT, VALARIE Individual | operational/managerial control | NOT APPLICABLE | 01/03/2019 |
| TIBBOTT, JESSIE Individual | operational/managerial control | NOT APPLICABLE | 06/13/2013 |
Other nursing homes near Good Neighbor Home
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- CMS high performer
★★★★★5Much above averageStrawberry Point Lutheran Home
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★★★★★4Above averageMercyone Dyersville Senior Care
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- CMS high performer
★★★★★5Much above averageMonticello Nursing & Rehab Center
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★★★★★3AverageRehabilitation Centers of Independence West Campus
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★★★★★3AverageBuchanan County Health Center
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- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Good Neighbor Home's rating?
Good Neighbor Home has 4 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did Good Neighbor Home receive?
Its most recent standard health inspection found 3 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does Good Neighbor Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Good Neighbor Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Good Neighbor Home and how do I contact it?
Good Neighbor Home is at 105 McCarren Drive, Manchester, IA 52057. Phone: (563) 927-3907.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.