nursing home in West Bend, IA
West Bend Health and Rehabilitation
203 Fourth Street NW, West Bend, IA 50597 · (515) 887-4071
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Bend Health and Rehabilitation at a glance
West Bend Health and Rehabilitation is a 45-bed for-profit nursing home in West Bend, Iowa (Palo Alto County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Iowa average of 3.1.
Residents receive about 2.9 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 25, 2026) found 2 health citations. The Iowa average is 6.5.
It has not received a federal fine in the past three years.
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 45
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- November 14, 2001
- Resident/family council
- Resident
- County
- Palo Alto County
- CMS Certification Number
- 165444
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.94 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.74 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.09 hrs | 2.52 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.66 hrs | 3.37 hrs | 3.42 hrs | Worse |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 54.5 | 80.6 | Better |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,286 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 45 | 65 | 107 | |
| Average residents per day | 43 | 52 | 86 | |
| Occupancy | 96% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 3.8% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.5% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.4% | 19.5% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 10% | 17.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.3% | 16.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 47.3% | 4.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.7% | 20.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 28.9% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.9% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98% | 94% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3% | 2.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75% | 73.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.9% | 84% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 25, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 29, 2026 |
| June 25, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected June 26, 2026 |
| June 25, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected June 29, 2026 |
| June 25, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 11, 2026 |
| June 25, 2026 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected July 11, 2026 |
| May 1, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 16, 2025 |
| May 1, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 9, 2025 |
| May 1, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected May 7, 2025 |
| May 1, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 1, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 1, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 1, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 1, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 16, 2025 |
| May 1, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected May 16, 2025 |
| December 16, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 22, 2025 |
| December 16, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 22, 2025 |
| December 16, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 22, 2025 |
| March 7, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected March 25, 2024 |
| March 7, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 27, 2024 |
| March 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 7, 2024 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 7, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 7, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 7, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 3, 2024 |
| March 7, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 3, 2024 |
| January 12, 2024 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected January 30, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| 4TH STREET HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 07/18/2011 |
| BURNAM, SOON Individual | adp of the snf | NOT APPLICABLE | 07/09/2025 |
| CARETRUST GP LLC Organization | adp of the snf | NOT APPLICABLE | 07/18/2011 |
| CARETRUST REIT INC Organization | adp of the snf | NOT APPLICABLE | 07/18/2011 |
| CTR PARTNERSHIP LP Organization | adp of the snf | NOT APPLICABLE | 07/18/2011 |
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 06/01/2011 |
| KLEINSTREUBER, PETER Individual | adp of the snf | NOT APPLICABLE | 07/09/2025 |
| OWEN, BRENT Individual | adp of the snf | NOT APPLICABLE | 07/09/2025 |
| JORGENSEN, DAVID Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 07/18/2011 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| KOENIG, DEBRA Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| SATO, AMI Individual | corporate officer | NOT APPLICABLE | 09/09/2024 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/09/2025 |
| KLEINSTREUBER, PETER Individual | managing control - governing body | NOT APPLICABLE | 11/19/2019 |
| OWEN, BRENT Individual | managing control - governing body | NOT APPLICABLE | 05/01/2014 |
| KLEINSTREUBER, PETER Individual | operational/managerial control | NOT APPLICABLE | 11/19/2019 |
| OWEN, BRENT Individual | operational/managerial control | NOT APPLICABLE | 05/01/2014 |
| VENTURA MEDSTAFF, LLC Organization | operational/managerial control | NOT APPLICABLE | 07/18/2011 |
Other nursing homes near West Bend Health and Rehabilitation
Good Samaritan - Algona
412 West Kennedy Street, Algona, IA 50511 · 12.9 mi
Non-profit · 72 beds · Part of Good Samaritan Society
★★★★★3AverageAlgona Manor Care Center
2221 East McGregor Street, Algona, IA 50511 · 14.3 mi
For-profit · 46 beds
- CMS high performer
★★★★★5Much above averageEmmetsburg Care Center
2405 21st Street, Emmetsburg, IA 50536 · 15.5 mi
For-profit · 46 beds · Part of Legacy Healthcare
★★★★★1Much below average- ★★★★★3Average
- ★★★★★4Above average
Humboldt County Memorial Hospital
1000 North 15th Street, Humboldt, IA 50548 · 19 mi
Government · 28 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is West Bend Health and Rehabilitation's rating?
West Bend Health and Rehabilitation has 5 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did West Bend Health and Rehabilitation receive?
Its most recent standard health inspection found 2 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does West Bend Health and Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns West Bend Health and Rehabilitation?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is West Bend Health and Rehabilitation and how do I contact it?
West Bend Health and Rehabilitation is at 203 Fourth Street NW, West Bend, IA 50597. Phone: (515) 887-4071.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.