nursing home in Garner, IA
Concord Care Center
490 West Lyons Street, Garner, IA 50438 · (641) 923-2677
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Concord Care Center at a glance
Concord Care Center is a 46-bed for-profit nursing home in Garner, Iowa (Hancock County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Iowa average of 3.1.
Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (September 25, 2025) found 5 health citations. The Iowa average is 6.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.2% per year (state average 44%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 46
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Legacy Healthcare
- Medicare-certified since
- September 18, 1997
- Continuing care retirement community
- Yes
- Resident/family council
- None
- County
- Hancock County
- CMS Certification Number
- 165364
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.50 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.49 hrs | 0.74 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.35 hrs | 2.52 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.07 hrs | 3.37 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.2% | 44% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60% | 42.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 21 | 54.5 | 80.6 | Better |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,286 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 46 | 65 | 107 | |
| Average residents per day | 39 | 52 | 86 | |
| Occupancy | 84.8% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 3.8% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.8% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.2% | 19.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 2.4% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 11.2% | 17.1% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.9% | 16.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6% | 4.6% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 4.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.1% | 20.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 26.4% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.1% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 84.3% | 94% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 2.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 21.7% | 73.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 76.5% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 17, 2026 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 17, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 30, 2026 |
| April 17, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 30, 2026 |
| September 25, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected October 23, 2025 |
| September 25, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 1, 2025 |
| September 25, 2025 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected October 1, 2025 |
| September 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 1, 2025 |
| October 24, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected November 28, 2024 |
| October 24, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected November 4, 2024 |
| October 24, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 15, 2024 |
| October 24, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected November 4, 2024 |
| October 24, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected November 28, 2024 |
| October 24, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected November 4, 2024 |
| October 24, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 1, 2024 |
| October 24, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 24, 2024 |
| October 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 24, 2024 |
| October 24, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected November 24, 2024 |
| October 24, 2024 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected November 24, 2024 |
| October 24, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected November 24, 2024 |
| December 8, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected January 8, 2024 |
| August 24, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected September 30, 2023 |
| August 24, 2023 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected September 14, 2023 |
| August 24, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 5, 2023 |
| August 24, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected August 31, 2023 |
| August 24, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected August 31, 2023 |
| August 24, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected September 30, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BEASLEY, KARLA Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| BEHOUNEK, LINSEY Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| BORCHERDING, JENNY Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| BURKEN, SHERI Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| CASCADE CAPITAL HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| CASCADE CAPITAL PARTNERS LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| CCG GORGONA LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| DIAMOND, RENEE Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| FRIEDENBERG, LAURA Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| GARNER IA PROPERTY HOLDINGS, LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| GORGONA HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| GORGONA PROPCO HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| GORGONA SUB HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| HEDBERG, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| HEYING, LARINA Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| HOUSTON, MINDY Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| JAEGER, KRYSTLE Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| KLOSER, KAITLYN Individual | adp of the snf | NOT APPLICABLE | 09/01/2024 |
| LARSON, MELISSA Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| LEGACY HEALTHCARE FINANCIAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| LEWIS, JANET Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| MCCLURE, DOROTHY Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| OTTERBECK, PATRICIA Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| RAJCHENBACH, CHAIM Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| SHABAT, MENACHEM Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| SHEAR, KILEY Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| VAN VEGHEL, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| WIERSCHEM, BOBBIE Individual | adp of the snf | NOT APPLICABLE | 08/15/2024 |
| SHABAT, MENACHEM Individual | corporate officer | NOT APPLICABLE | 08/15/2024 |
| FRIEDMAN, BRIAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/04/2025 |
| RAJCHENBACH, AVRUM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/04/2025 |
| RAJCHENBACH, RIVKA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/04/2025 |
| SHABAT, AHUVA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/04/2025 |
| BEASLEY, KARLA Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| BEHOUNEK, LINSEY Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| BORCHERDING, JENNY Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| BURKEN, SHERI Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| DIAMOND, RENEE Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| FRIEDENBERG, LAURA Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
| HEDBERG, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 08/15/2024 |
Showing 40 of 54 records.
Other nursing homes near Concord Care Center
Westview Care Center
445 Eighth Avenue SW, Britt, IA 50423 · 10.3 mi
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- CMS high performer
★★★★★5Much above averageOakwood Care Center
400 Highway 18 West, Clear Lake, IA 50428 · 11.5 mi
For-profit · 76 beds · Part of Legacy Healthcare
★★★★★3AverageGood Samaritan - Forest City
606 South Seventh Street, Forest City, IA 50436 · 11.7 mi
Non-profit · 43 beds · Part of Good Samaritan Society
★★★★★4Above averageKanawha Community Home, INC.
130 West Sixth Street, Kanawha, IA 50447 · 14.1 mi
For-profit · 26 beds
- CMS high performer
★★★★★5Much above averageRehabilitation Center of Belmond
1107 Seventh Street NE, Belmond, IA 50421 · 16.4 mi
For-profit · 44 beds · Part of Legacy Healthcare
★★★★★5Much above averageI O O F Home and Community Therapy Center
1037 19th Street SW, Mason City, IA 50401 · 20 mi
Non-profit · 82 beds
★★★★★4Above average
Frequently asked questions
What is Concord Care Center's rating?
Concord Care Center has 5 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did Concord Care Center receive?
Its most recent standard health inspection found 5 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does Concord Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Concord Care Center?
It is for profit - limited liability company and part of Legacy Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Concord Care Center and how do I contact it?
Concord Care Center is at 490 West Lyons Street, Garner, IA 50438. Phone: (641) 923-2677.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.