nursing home in Fort Dodge, IA
Friendship Haven, INC
420 South Kenyon Road, Fort Dodge, IA 50501 · (515) 573-2121
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Friendship Haven, INC at a glance
Friendship Haven, INC is a 155-bed non-profit nursing home in Fort Dodge, Iowa (Webster County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Iowa average of 3.1.
Residents receive about 4.4 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (July 3, 2025) found 6 health citations. The Iowa average is 6.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40.1% per year (state average 44%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 155
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- September 1, 1996
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Webster County
- CMS Certification Number
- 165291
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.41 hrs | 3.82 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.83 hrs | 0.74 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.87 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.13 hrs | 3.37 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 40.1% | 44% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 39.3% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 25 | 54.5 | 80.6 | Better |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,286 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 155 | 65 | 107 | |
| Average residents per day | 118 | 52 | 86 | |
| Occupancy | 76.1% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.8% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 19.6% | 19.5% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 8.6% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 1.5% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 16.9% | 17.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 12.5% | 16.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.6% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.9% | 4.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 19.1% | 20.8% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 26.5% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99.1% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 94% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 94.9% | 73.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 84% | 82% | Better |
Inspection citations
State inspectors cited this home for 16 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 21, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 6, 2026 |
| September 10, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Past Non-Compliance |
| September 10, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Past Non-Compliance |
| July 3, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected July 9, 2025 |
| July 3, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 9, 2025 |
| July 3, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected July 9, 2025 |
| July 3, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 7, 2025 |
| July 3, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 7, 2025 |
| July 3, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 7, 2025 |
| December 31, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 1, 2025 |
| December 31, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 1, 2025 |
| November 21, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 22, 2024 |
| August 8, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 13, 2024 |
| August 8, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected August 22, 2024 |
| August 8, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 16, 2024 |
| August 8, 2024 Complaint | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected August 9, 2024 |
| August 8, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 9, 2024 |
| August 8, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 9, 2024 |
| January 25, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected February 14, 2024 |
| January 25, 2024 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected March 1, 2024 |
| January 25, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 1, 2024 |
| January 25, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 13, 2024 |
| January 25, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 25, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 25, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 21, 2024 |
| January 25, 2024 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected February 21, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CONRAD, CARI Individual | adp of the snf | NOT APPLICABLE | 09/26/2022 |
| DERRIG, MINDY Individual | adp of the snf | NOT APPLICABLE | 05/09/2022 |
| HOVERSTEN-MAJEWSKI, ERIN Individual | adp of the snf | NOT APPLICABLE | 08/14/2025 |
| MCCARVILLE, MITCH Individual | adp of the snf | NOT APPLICABLE | 10/21/2024 |
| NANNINGA, MELISSA Individual | adp of the snf | NOT APPLICABLE | 05/09/2022 |
| WALLACE, LINCOLN Individual | adp of the snf | NOT APPLICABLE | 08/14/2025 |
| ENGELS, KALLEEN Individual | corporate officer | NOT APPLICABLE | 06/16/2014 |
| THORSON, JULIE Individual | corporate officer | NOT APPLICABLE | 01/06/2012 |
| ANDERSON, TROY Individual | managing control - governing body | NOT APPLICABLE | 07/01/2018 |
| BEMRICH, MATTHEW Individual | managing control - governing body | NOT APPLICABLE | 08/01/2024 |
| BURNS, TIMOTHY Individual | managing control - governing body | NOT APPLICABLE | 07/01/2016 |
| ENGLER, JOHN Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| FILLMORE, LUKE Individual | managing control - governing body | NOT APPLICABLE | 08/01/2024 |
| GLASGO, LEAH Individual | managing control - governing body | NOT APPLICABLE | 04/17/2025 |
| HEFFERNAN, LINDSAY Individual | managing control - governing body | NOT APPLICABLE | 06/22/2023 |
| HOTZ CLARK, SHARON Individual | managing control - governing body | NOT APPLICABLE | 07/01/2017 |
| JOHNSON, MATTHEW Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| JOHNSON, MICHELLE Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| OSBORNE STUBBS, RICKI Individual | managing control - governing body | NOT APPLICABLE | 08/01/2024 |
| SINGER, ROBERT Individual | managing control - governing body | NOT APPLICABLE | 07/01/2017 |
| WHALEY, LINDA Individual | managing control - governing body | NOT APPLICABLE | 08/04/2023 |
| THORSON, JULIE Individual | operational/managerial control | NOT APPLICABLE | 01/06/2012 |
Other nursing homes near Friendship Haven, INC
Marian Home
2400 Sixth Avenue North, Fort Dodge, IA 50501 · 3.9 mi
Non-profit · 90 beds
- CMS high performer
★★★★★5Much above averageFort Dodge Health and Rehabilitation
728 14th Avenue North, Fort Dodge, IA 50501 · 3.9 mi
For-profit · 65 beds · Part of The Ensign Group
★★★★★1Much below average- ★★★★★2Below average
Good Samaritan - Manson
1402 Main Street, Manson, IA 50563 · 17.5 mi
Non-profit · 42 beds · Part of Good Samaritan Society
★★★★★4Above averageStratford Specialty Care
1200 Highway 175 East, Stratford, IA 50249 · 18.5 mi
Non-profit · 53 beds · Part of Care Initiatives
★★★★★2Below averageHumboldt County Memorial Hospital
1000 North 15th Street, Humboldt, IA 50548 · 18.7 mi
Government · 28 beds
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Friendship Haven, INC's rating?
Friendship Haven, INC has 4 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did Friendship Haven, INC receive?
Its most recent standard health inspection found 6 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does Friendship Haven, INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Friendship Haven, INC?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Friendship Haven, INC and how do I contact it?
Friendship Haven, INC is at 420 South Kenyon Road, Fort Dodge, IA 50501. Phone: (515) 573-2121.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.